SSE Reviews | Glassdoor

SSE Reviews

Updated April 16, 2018
263 reviews

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2.7
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SSE CEO Alistair Phillips-Davies
Alistair Phillips-Davies
118 Ratings

263 Employee Reviews

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Pros
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More Pros and Cons

  1. "Telesales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SSE full-time

    Pros

    Good culture, grounding for sales and future career

    Cons

    Difficult job and high turnover but no more than other companies


  2. "Policy Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SSE full-time

    Pros

    Great start in the energ industry in the UK
    Thoughtful leadership
    Good work life balance and talented colleagues
    You get real hands on experience with policies facing the utility industry

    Cons

    Salart for the mosyt junior positions are very low so might be hard for company to attract talent

  3. "A terrible place to work which left me a nervous wreck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Portsmouth, NC
    Former Employee - Customer Service Representative in Portsmouth, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SSE part-time (More than 5 years)

    Pros

    Nothing comes to mind it's a shambles

    Cons

    A horrid place to work which has left me permantly signed off sick with the doctor. If you want to loose all self esteem and be down trodden and not appreciate then work for SSE. You will get better treatment working in North Korea.

    Advice to Management

    Managers bullying staff. Managers not taking any responsibility for there errors. Dreadful set up from top to bottom a complete shambles. They preach to staff to treat customers like family but treat there staff like dirt. Management only care about climbing the greasy career ladder.


  4. Helpful (2)

    "Structured environment, not really that creative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL
    Neutral Outlook
    No opinion of CEO

    Pros

    An okay place to work. I do not feel micro-managed or hen-pecked as I have at other places. You need to be self-taught or self sufficient in finding answers to your own questions, because no training or hand-holding is supplied, but this gives me an odd feeling of independence even though I have no real decision-making role. Socially, the group is racially mixed but uniquely singular in political-cultural-religious bias.

    Cons

    More of a job and not so much a career, no course for advancement. Filled with former military types so civilians are somewhat challenged to fit this culture. Not really creative, more structured. Not a brilliant place to build a future but suits for steady pay. Thinking out of the box is okay, but do not push it too much or you will seen as one who challenges the system or brushes up against authority. And the authoritative military types do not like to be challenged!

    Advice to Management

    Directives or goals are not stated clearly, with little communication or direction for action items. Often I feel left not knowing what to do or what action to take, and many others that I ask for help seem equally uninformed (or unwilling) to provide solid direction. Even the so-called corporate types are hesitant to state a fact as fact. A little too open-ended, with uncertainty about what prevails. Bits and pieces of direction are scattered loosely through styles or document updates with no coherent, one-stop source. Creates confusion and uncertainty, hesitancy about appropriate actions to take. More should be done to train the managers to train the staff. Better outcomes require better direction, but the group seems focused on a hanging deadline as the reachable fruit, instead of building a well trained staff.


  5. Helpful (1)

    "SSE inc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Saint Louis, MO
    Former Employee - Engineer in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SSE full-time (More than a year)

    Pros

    Paycheck is delivered. 20 word minimum required me to fill this in with more pros, there really are none other than a paycheck.

    Cons

    The atrocious management. A ceo that doesn't care. Salesman that screw clients over. Expect more than 40 hours a week without even a thank you.

    Advice to Management

    Pros: a paycheck
    Cons: terrible management, don't expect more pay than what you start with. FOEs
    once upon a time this used to be an amazing place to work. After multiple mass turnover periods the company is a shell of what it once was. The good managers are long gone to bigger and better places, the ceo is oblivious to the day to day operations and the feel for the employees. The average seniority of the employees is probably 6 months. The manger of the network side would rather talk about his previous jobs and his horrible personal life rather than any attempt at leading the team.
    One good thing, due to the turn over, they are always hiring, so if you need a place to start in IT, this place will at least get you some experience.


  6. Helpful (1)

    "Not a Positive Experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL
    Doesn't Recommend

    I worked at SSE full-time

    Pros

    Steady work, at the time

    Cons

    Incredibly hostile and controlling management

    Advice to Management

    Take more of an interest in your own employees; don't sign over management to the prime contractor


  7. Helpful (1)

    "SSE intern over a period of 6 months"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Generation Intern
    Current Employee - Generation Intern
    Doesn't Recommend
    No opinion of CEO

    I have been working at SSE full-time (Less than a year)

    Pros

    Good place to get a working experience in the generation business and to appreciate the challenges of energy generation.

    Cons

    No processes, not strong e-learning platforms, big generation plants are not coordinated, therefore the engineering practices can vary a lot. Engineering level is very low, even though I don´t know whether this is just from the facility itself or the sector (there are no processes at all for introducing new technologies, for assessing efficiency of the plant, etc.). In general, the plant at which I worked had a very poor engineering level and required very long outages every year to be functional in winter. Frustration and fire fighting were common and engineering bodies and chartership were not considered.

    Advice to Management

    Improve the engineering culture. Bring people from other sectors with a stronger engineering culture (automotive, aerospace, manufacturing) to implement best practices. Set up central functions to create strategies across the business, promote charter-ship for engineers!!!

  8. "Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SSE full-time (More than 3 years)

    Pros

    Great Benefits - growth opportunities

    Cons

    None - very people focused


  9. "Good company, great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operational Security Engineer in Havant, England (UK)
    Former Employee - Operational Security Engineer in Havant, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at SSE full-time (More than 3 years)

    Pros

    Diverse workplace
    Friendly Staff
    Good progression opportunity

    Cons

    Safety culture is over the top for office based staff
    'We've always done it that way' culture
    Hard to innovate

    Advice to Management

    Listen to the staff at the lower levels, they're a key source of information.


  10. Helpful (2)

    "Impossible Targets"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former CSA in Havant, England (UK)
    Former Employee - Former CSA in Havant, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SSE full-time (More than a year)

    Pros

    The people are great
    Perks at work is cool
    Pension

    Cons

    No progression
    The company has gone to hell, they care more about getting calls through than the customers. Impossible Targets you can't meet and do a good job.
    High pressure.

    I ended up making a song about it as below:
    (In the tune of Do You Hear the People Sing - Les Mis)

    Do you hear the People scream,
    Screaming the songs of slavery.
    It is the music of the people,
    Who all work at SSE.
    When the pounding of your heart,
    Is from stress and anxiety.
    You know that you are part,
    Of the SSE family.

    Advice to Management

    Sort out your targets or get rid of your voice of the customer as it's impossible to meet both especially when you have a hard call and your manager is on your back about ACE ignoring the fact that this stat is effected when it's not a simple rebill or pricing question .

    More development ops would be good to. As it's impossible to progress unless someone literally dies.


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