Does ServiceMac pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceMac employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at ServiceMac. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ServiceMac?

69% of ServiceMac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceMac 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at ServiceMac?

Manager (5) , Risk Analyst (3) , Service Desk Technician (3) , Anonymous (2) , Associate (2) , Collections Specialist (2) , Customer Advocate Specialist (2) , Customer Resolution Specialist (2) , Financial Reporting Analyst (2)

What are the pros of working at ServiceMac according to real employee reviews?

"The benefits at Servicemac are decent" ((in 4 reviews)); "Pay was good" ((in 3 reviews)); "Talented, collaborative team that fosters learning and growth." ((in 3 reviews)); "Work from home, collaborative team." ((in 3 reviews))

What are the cons of working at ServiceMac according to real employee reviews?

"Sometimes effective communication lacks due to the process not being as streamlined" ((in 3 reviews))

What are employees saying about ServiceMac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceMac layoffs and their outlook for job security at ServiceMac in 2026.

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ServiceMac

ServiceMac reviews

3.8

69% would recommend to a friend

(50 total reviews)

Robert Caruso

82% approve of CEO

69% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.7

Work/Life balance

3.6

Career opportunities

3.5

Culture & values

3.5

Senior management

ServiceMac has an employee rating of 3.8 out of 5 stars, based on 50 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceMac employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

50 reviews

5.0

Jun 9, 2026

versatile team culture focused on problem-solving

Service desk technician

Recommend

CEO approval

Business Outlook

Pros

Clear processes that help manage high-volume support

Cons

Variety of issues helps strengthen adaptability

5.0

Jun 2, 2026

prosperity through consistent improvement

Service desk technician

Recommend

CEO approval

Business Outlook

Pros

Helpful leadership and approachable coworkers

Cons

High ticket volume helps strengthen prioritization and multitasking skills

5.0

Jun 1, 2026

Friendly coworkers and good benefits

Service desk technician

Recommend

CEO approval

Business Outlook

Pros

Friendly coworkers, good benefits, WFH

Cons

None that i can think of

Viewing 1 - 3 of 50 Reviews

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