Does ServiceMac pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceMac employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceMac. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at ServiceMac?

71% of ServiceMac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceMac 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at ServiceMac?

Manager (5) , Risk Analyst (4) , Anonymous (2) , Associate (2) , Collections Specialist (2) , Customer Advocate Specialist (2) , Customer Resolution Specialist (2) , Financial Reporting Analyst (2) , Service Desk Technician (2)

What are the pros of working at ServiceMac according to real employee reviews?

"Pay was good" ((in 4 reviews)); "The benefits at Servicemac are decent" ((in 3 reviews))

What are the cons of working at ServiceMac according to real employee reviews?

"Sometimes effective communication lacks due to the process not being as streamlined" ((in 3 reviews))

What are employees saying about ServiceMac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceMac layoffs and their outlook for job security at ServiceMac in 2026.

What are the top reviewed ServiceMac locations?

Fort Mill , Charlotte , Indian Land , Fort Miller , Jacksonville , Herndon , Indian Trail , Fort Lauderdale , Rock Hill , Columbia , United

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ServiceMac

ServiceMac reviews

3.9

71% would recommend to a friend

(50 total reviews)

Robert Caruso

84% approve of CEO

72% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Diversity & inclusion

3.9

Work/Life balance

3.7

Career opportunities

3.6

Culture & values

3.6

Senior management

ServiceMac has an employee rating of 3.9 out of 5 stars, based on 50 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceMac employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

50 reviews

5.0

Jun 30, 2026

awesome team with a shared purpose

Risk analyst

Recommend

CEO approval

Business Outlook

Pros

Meaningful work that contributes to quality service

Cons

Multiple priorities strengthen problem-solving and adaptability

5.0

Jun 25, 2026

clever solutions and a team that genuinely cares

Customer advocate specialist

Recommend

CEO approval

Business Outlook

Pros

Meaningful interactions that help customers navigate important decisions

Cons

Complex customer inquiries provide valuable learning experiences

5.0

Jun 9, 2026

versatile team culture focused on problem-solving

Service desk technician

Recommend

CEO approval

Business Outlook

Pros

Clear processes that help manage high-volume support

Cons

Variety of issues helps strengthen adaptability

Viewing 1 - 3 of 50 Reviews

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