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Shift

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Shift

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Shift Reviews

Updated Feb 2, 2023

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Found 319 of over 336 reviews
3.3
55% Recommend to a Friend
Shift CEO Jeff Clementz
54% Approve of CEO

Found 312 of over 336 reviews

3.3
55%
Recommend to a Friend
54%
Approve of CEO
Shift CEO Jeff Clementz
Jeff Clementz
10 Ratings

What people are saying about Shift

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Top Review Highlights by Sentiment

Pros
  • "Great people to work with(in 27 reviews)
  • "Definitely a great culture to be a part of !(in 25 reviews)
  • "Honestly the benefits are great.(in 15 reviews)
  • "Great team and culture.(in 14 reviews)
  • "great coworkers and a relatively lax environment as long as you perform(in 13 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Shift and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year
    Featured Review

    If you like cars and helping people this is the job to have,

    Nov 25, 2022 - Customer Ambassador in Oakland, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fast paced, huge inventory of cars. Involved in every aspect of buying and selling cars. Technology driven. Work environment is healthy and non toxic. Everyone gets along. Management is responsive to concerns and issues.

    Cons

    Sometimes customer demand can be excessive and hard to please.

    Be the first to find this review helpful
  2. 5.0
    Former Employee

    Great until it needed

    Jan 26, 2023 - Freelance Photographer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The staff was amazing. Super helpful and caring. Everyone in general was super friendly

    Cons

    The higher ups don’t rly know what they are doing (which is why we lost our location)

    1 person found this review helpful
  3. Join the Shift team
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  4. 2.0
    Current Employee, more than 3 years

    All the cons of a startup, and all the cons of a big company.

    Jan 27, 2023 - Sales Associate in Oakland, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Genuinely great people - although they're becoming more scarce by the day -Comparatively relaxed management -Excellent health insurance (full time only) -Potentially solid work/life balance (EXTREMELY department dependant- many departments have zero regard for work life balance and expect you to effectively be on call 24/7- especially sales)

    Cons

    -Your job description and/or duties will change at least once every quarter. -Layoffs are common, but unpredictable. Experience and tenure won't save you. -Truly baffling decisions from corporate seem to occur at least once a month, which can directly impact the scope of your daily work. They are not open to any feedback unless you are a C-level employee. -No pay raises. I have multiple team members that have had the scope of their work increase tenfold as they worked for the company for 2+ years, but are still being paid their base 17/hr rate, with every request for a raise being met with denial.

    Continue reading
    3 people found this review helpful
  5. 3.0
    Former Employee

    Change change change

    Jan 26, 2023 - Senior Lead Development Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits is a pro

    Cons

    Constant change is one of the cons

    Continue reading
    Be the first to find this review helpful
  6. 3.0
    Former Employee, more than 1 year

    Work with good people but with constant turmoil

    Jan 16, 2023 - Senior Software Engineer in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of smart and driven individuals on their engr side

    Cons

    Priorities from on high change constantly, industry is pretty rough, lots of cuts.

    1 person found this review helpful
  7. 1.0
    Current Employee, more than 3 years

    Company is going down hill and no one knows what to do

    Feb 2, 2023 - Assistant Manager in Oakland, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are simply no pros. The company releases half of its staff overnight because they are doing so poorly.

    Cons

    From the manager of the location to the CEO, no one knows what to do. They will underpay you and expect you to go above and beyond. When you go above and beyond you are rewarded with nothing and told that someone else can take your place. The owners do not care about their customers or employees. They are expecting unrealistic numbers to be met and will blame everyone else before taking accountability. Even the inventory is horrible, vehicles are either broken into, stolen, leaking oil, dead, or need new parts but will be sold to customers with zero care in the world.

    Continue reading
    Be the first to find this review helpful
  8. 5.0
    Current Employee, more than 3 years

    Bdc

    Dec 6, 2022 - BDC 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home Easy to communicate with co workers

    Cons

    Not enough training with the CRM system

    Be the first to find this review helpful
  9. 5.0
    Current Employee, more than 1 year

    Transparent Communication & Trust

    Nov 29, 2022 - Recruiter in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Plans change when you are a recent private company gone public and in a high growth phase in a crazy market! When plans changes includes employees, however, our executive and people operations team is thoughtful about messaging, and considers any impact to the employee as a first thought. I have seen situations here be handled with compassion, enthusiasm, lots of knowledge sharing and because of that transparent communication, trust and respect is established. One of our core values is that we "Ride Together". We actually do this really, really well.

    Cons

    That plans change. It isn't easy to be in an every changing, challenging environment but I think that's why a lot of us are here. For the challenge and to see if we can pull off building something GREAT.

    Continue reading
    Be the first to find this review helpful
  10. 1.0
    Current Employee, more than 3 years

    Tough times

    Dec 6, 2022 - Project Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you lay low and stay off the radar you will not be bothered much.

    Cons

    Unrealistic goals by management. Toxic culture oozing from upper management. Blind eye turned to hostile work environment caused by leaders. Forced to lie to customers about car quality.

    Continue reading
    3 people found this review helpful
  11. 3.0
    Former Employee, less than 1 year

    Shift

    Nov 9, 2022 - Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Not too much work Provided meals Family like setting Good management

    Cons

    Hours crashed badly Blank trips Customers who don’t understand the process

    Be the first to find this review helpful
Viewing 1 - 10 of 312 Reviews
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Shift Reviews FAQs

Shift has an overall rating of 3.3 out of 5, based on over 336 reviews left anonymously by employees. 55% of employees would recommend working at Shift to a friend and 43% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Shift employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Shift. This rating has decreased by -3% over the last 12 months.

55% of Shift employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Shift 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Shift to be benefits, culture, coworkers and the cons to be senior leadership, management, career development.

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We believe car purchasing and ownership should be simple, fun, fair, and accessible to everyone. We’re transforming the used car industry...More

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Shift

25 days ago

Company News
Shift has once again received the award of Best Places to Work for Remote-First Companies. How Exciting to continue to be recognized for our outstanding culture! We are dedicated to ensuring that our version of remote work creates a connective, caring, fantastic employee experience for us all. Not every company can boast about their remote culture. We can.
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Glassdoor has 336 Shift reviews submitted anonymously by Shift employees. Read employee reviews and ratings on Glassdoor to decide if Shift is right for you.