Question 1

Is Shipt a good company to work for?

Accepted Answer

Shipt has an overall rating of 3.2 out of 5, based on over 2,943 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 38% of employees would recommend working at Shipt to a friend and 31% have a positive outlook for the business. The best reviews about Shipt have been left by employees working as Software Engineer, Data Scientist and Independent Contractor Shopper.

Question 2

Does Shipt pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Shipt employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Shipt. This rating has decreased by 6% over the last 12 months.

Question 3

How satisfied are employees working at Shipt?

Accepted Answer

38% of Shipt employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Shipt 3.8 out of 5 for work life balance, 3.0 for culture and values and 2.5 for career opportunities.

Question 4

What are the top reviewed jobs at Shipt?

Accepted Answer

Personal Shopper (738), Independent Contractor (75), Full Service Shopper (67), Communications Specialist (56), In Store Shopper (48), Independent Contractor Shopper (33), Delivery Driver (31), Driver (30), Customer Service Representative (25), Experience Team Member (17), Shipt Personal Shopper (17), Software Engineer (17), Store Shopper (14), Business Owner and Current Shipt Shopper Part Time (13), Senior Software Engineer (11)

Question 5

What are the pros of working at Shipt according to real employee reviews?

Accepted Answer

"The only pro to it is the flexible schedule" ((in 182 reviews)); "Hours are flexible and you can work 15 hours per day if you want to." ((in 150 reviews)); "If you build up relationships with members and are their preferred shopper you really can make good money." ((in 150 reviews)); "Flexible schedule is great!" ((in 113 reviews)); "Great for people that have "bad days" for whatever reason that can make it hard to have a 9" ((in 63 reviews))

Question 6

What are the cons of working at Shipt according to real employee reviews?

Accepted Answer

"Lots of driving with your own car no benefit for gas they constantly change the app and decrease pay" ((in 48 reviews)); "Poor communication between them and partnering stores either effects or gets taken out on the drivers." ((in 20 reviews)); "Stressful calls with limited training" ((in 15 reviews)); "Leadership is the biggest issue at this company." ((in 9 reviews)); "Recent layoffs were confusing, poorly executed and represented" ((in 6 reviews))

Question 7

What are employees saying about Shipt layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shipt layoffs and their outlook for job security at Shipt in 2026.

Question 8

What Shipt locations have received the highest employee ratings?

Accepted Answer

Cleveland, East Lansing, Baltimore, San Antonio, Memphis, Kansas City, Omaha, Lansing, San Francisco, Birmingham

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Flexible schedule but support can be challenging

Great culture but changing fast

Enjoyable work environment but lacks clear leadership direction

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