SmartBank reviews

4.3

85% would recommend to a friend

(64 total reviews)
avatar

Billy Carroll

89% approve of CEO

86% positive business outlook

SmartBank has an employee rating of 4.3 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SmartBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

64 reviews
1.0
Oct 20, 2017

Beware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None there’s nothing I like about them

Cons

None I suggest any Bank but them

5.0
Sep 27, 2016

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When you spend more time at work then you do at home it is nice to work for a company that tries really hard to accommodate a work/life balance. Also, the people are great and so is the vision of the company. SmartBank is a growing company and that can lead to a lot of advancement opportunities.

Cons

While it can be nice to work for a growing company that means that you also have to be willing and able to adapt to change. If that is something you find hard to adjust to then this may not be the right company for you.

3.0
Jun 2, 2014

Great community bank in Tennessee and Florida

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tennessee locations promote a positive, community driven bank that provides great service to customers. Great Human Resources department and a family feel with co-workers. CEO Billy Carroll is awesome and really built a great model in Tennessee.

Cons

Florida locations promote different style than Tennessee, culture is not translated through even though the low level employees try. Florida's regional president says he wants "SmartBank to stink less than the competition." Executive management does not trust leaders beneath them and question their decisions or change them. No coaching exists.

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SmartBank Response
9y
We think our HR team and Billy Carroll are great too! We are working hard on our culture and making certain that all associates at all of our locations in Tennessee and Florida feel like they are part of our SmartBank family! All of our associates at all branches and levels are incentivized to participate in community service - just our way of saying thank you to our associates that give back to the communities we operate in. You can learn more about our culture by going to SmartBank.com or stopping in one of our local branches to speak with one our AMAZING associates.
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Glassdoor has 74 SmartBank reviews submitted anonymously by SmartBank employees. Read employee reviews and ratings on Glassdoor to decide if SmartBank is right for you.