Smithsonian Reviews
Updated Mar 9, 2023
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Found 399 of over 640 reviews
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Top Review Highlights by Sentiment
- "Everyone in the organization is helpful and they help out whenever there is a problem." (in 15 reviews)
- "Amazing opportunities to work on global projects and collaborate with internationally celebrated artists and scholars." (in 13 reviews)
- "Unpaid internship where I was doing some of the same work that paid employees were doing." (in 10 reviews)
Ratings by Demographics
This rating reflects the overall rating of Smithsonian and is not affected by filters.
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- Former Employee★★★★★
Pros
great place to work. always fun
Cons
the pay can be higher.
- Former Employee★★★★★
National Museums
Mar 9, 2023 - Director of Education in Washington, DCRecommendCEO ApprovalBusiness OutlookPros
Being a part of a well-known and well-respected institution provided many great opportunities
Cons
Such a large institution comes with many levels and layers of bureaucracy
- Former Employee★★★★★
Pros
Good Place to be employed,
Cons
personality conflicts, hard to do job
- Former Employee★★★★★
Pros
- The supervisors went out of their way to accommodate me due to my mental health issues and were very flexible with me. - During the onboarding paperwork phase, you receive year-long schedule of all payments you'll be receiving, so you know exactly when you're getting paid. In my experience, they always paid me on time, and they have a convenient website where you can access all things related to payment. - They didn't expect anything unrealistic of me in regard to my role - During the hiring and onboarding process, they were highly responsive - At this particular museum, you have access to one free simulator ride a day, which is pretty amazing. And of course, your usual 10% discount on store items. - They took out promotional memberships (their version of a store credit card), so you don't have to push anything except donations when at the register.
Cons
- Since it's still retail, you're going to get the same retail experience you would at any other store, despite it being in the Smithsonian. - Although they encourage taking your time during training, depending on who trains you, they're not all that thorough with it. They take more time to onboard you than train you.
Continue reading - Former Employee, more than 8 years★★★★★
Good place to work
Feb 25, 2023 - Museum Specialist in Washington, DCRecommendCEO ApprovalBusiness OutlookPros
Interesting work, decent challenges and good opportunities.
Cons
Underpays for the amount of work some staff do and is understaffed.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
- Location - Content is interesting - Good insurance options - Decent retirement benefits if you stay long enough to get them
Cons
- Daily publishing quotas (3/day) - Monthly writing and reporting quotas (2-4 features) - VERY LOW rates for freelancers - Low salary for DC metropolitan area - Underpaid, overworked - Low to no paths to promotion - Raises issued in 5-10 year intervals—if that (Team is small but expected to do the work of a team 3x their size) - Expectations are outside of staff capacity and compensation - Very little meaningful mentorship opportunities in media with current staff issues - Daily morning meetings and 2-3 additional check in or team meetings weekly - Senior to CEO leadership out-of-touch with media landscape - Senior leadership is not open to competitive salary negotiation - Near constant staff turnover - Extremely slow hiring process - Very tangled bureaucratic culture overall
- Current Employee, more than 5 years★★★★★
Great Place to Work!
Feb 16, 2023 - Executive Assistant in Washington, DCRecommendCEO ApprovalBusiness OutlookPros
The Smithsonian is a great place to work. The compensation and benefits are competitive, and there is generally a positive and collaborative atmosphere among all the departments and museums.
Cons
There are bureaucratic hoops to jump through that can slow down routine work.
- Current Employee, more than 5 years★★★★★
Pros
Get to work on interesting projects, federal employees have good retirement benefits
Cons
leadership is toxic and horrible and Smithsonian HR offices ignore valid issues like racism and retaliation. Consistently underfunded and the hiring process is so slow you're almost always overworked and doing multiple jobs. Lack of professional development budgets and opportunities, unlike other federal agencies.
Continue reading - Current Employee★★★★★
Pros
Government employment is very flexible and beneficial
Cons
Keep the same policies amongst the buildings
- Current Employee, more than 3 years★★★★★
Pros
The Secretary is incredibly inspirational and such a great person -- and helping to move the organization to be much more forward thinking Fantastic benefits Amazing community of colleagues Impactful and meaningful work
Cons
Quasi-governmental bureaucracy can be challenging Sometimes slow progress for aforementioned bureaucracy
Smithsonian Reviews FAQs
Smithsonian has an overall rating of 3.9 out of 5, based on over 640 reviews left anonymously by employees. 65% of employees would recommend working at Smithsonian to a friend and 57% have a positive outlook for the business. This rating has decreased by -6% over the last 12 months.
65% of Smithsonian employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Smithsonian 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Smithsonian to be benefits, career development, coworkers and the cons to be senior leadership, culture, management.
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