Southwest Human Development Reviews | Glassdoor

Southwest Human Development Reviews

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Found 51 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
75%
Approve of CEO
Ginger Ward
38 Ratings
Pros
  • "flexibility, good benefits, traning opportunities to be up to date with the federal guidelines(in 6 reviews)

  • "I've learned so much through their reflective supervision and how to be mindful with the programs that we work with(in 5 reviews)

Cons
More Pros and Cons
  1. "SWHD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Human Development full-time for more than 8 years

    Pros

    Flexible, Great work/family life balance. Professional development opportunities

    Cons

    Caseloads are heavy as it is grant funded.

    Southwest Human Development2018-12-18

    Southwest Human Development Response

    March 13, 2019Marketing and Communications Manager

    Thank you for your fantastic review! We're glad to have you on our team :)

  2. Helpful (2)

    "Initially great, but fell short when needed most."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Southwest Human Development full-time for more than a year

    Pros

    I liked working at SWHD because we received excellent vacation and paid sick time, as well as holiday time off, and I agreed wholeheartedly with the mission of the organization, helping children and their families in finding homes, locating resources, and educating themselves.

    Cons

    I'm not sure where to begin on this. I was on the fence about even writing a review. In a nutshell, for a Social Work company that touts ideals of helping children and individuals with disabilities and mental health struggles, they sure do not meet the struggles of their employees with the same compassion. Having struggled on and off during my tenure at SWHD, I had recently been in my supervisors office plainly stating...

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    Advice to Management

    Meet the struggles of your employees with understanding. Apply your knowledge of what it really means to have a disability or a problem with mental health to your employees as well, and help them address it in a way that allows them to continue functioning. Perhaps require ALL managers to take additional training.

    Southwest Human Development2019-03-18
  3. "SWHD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Southwest Human Development full-time

    Pros

    Benefits excellent. Peer support exceptional .

    Cons

    Head Start upper management needs improvement.

    Advice to Management

    Employees will be told otherwise but questions and asking for help are seen as a weakness. Upper management needs to learn to treat employees with respect. Good employees would stay if it weren't for the tyrant sort of management in certain departments.

    Southwest Human Development2019-01-06

    Southwest Human Development Response

    March 13, 2019Marketing and Communications Manager

    We're sorry to hear this was your experience at our organization. We always strive for our employees to feel valued and have the support they need in our programs. If you'd like to share more about your experience, please email Janet Otte, our VP of Human Resources, at jotte@swhd.org.

  4. "Good mission, horrible execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Child Development Specialist in Phoenix, AZ
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Southwest Human Development full-time (Less than a year)

    Pros

    Good pay and benefits. Working with the kids and families.

    Cons

    Awful support from management. Your employees do not need to be reminded of how many kids or staff you over look everytime they seek your help, it's your job and what you get paid to do. When management is in the wrong hold them accountable and stop looking for scapegoats.

    Advice to Management

    Hold all levels of management accountable and take your employees into consideration.

    Southwest Human Development2018-12-24

    Southwest Human Development Response

    March 13, 2019Marketing and Communications Manager

    Thank you for sharing this with us. We always aim for our employees to have the best experience in their roles at Southwest Human Development. Please share this feedback with your supervisor, or you can always speak to your department director or Janet Otte, our VP of Human Resources.

  5. "Great in theory but mediocre in practice."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Southwest Human Development full-time for more than 3 years

    Pros

    There is a lot of flexibility (if your supervisor allows) The pay is decent for the field

    Cons

    The benefits are pretty awful. Despite being a birth to five agency, employees get no maternity/paternity leave. The medical insurance is inexpensive (if only for employee, cost prohibitive if adding anyone else) but the coverage is pretty bad for a relatively large "small" company and got progressively worse as I was leaving. Though pay is relatively decent, it's not great and it's challenging to figure out how wage...

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    Advice to Management

    Be more transparent and consistent. Get an office that has sufficient space/parking for all employees. Requiring employees to have (at minimum) a bachelor's degree and then failing to even provide sufficient parking is embarrassing. Deal with the apparent internal nepotism/favoritism.

    Southwest Human Development2018-12-15

    Southwest Human Development Response

    March 13, 2019Marketing and Communications Manager

    Thank you for taking the time to share your experience at Southwest Human Development and we're sorry you're no longer with us. We're always aiming to improve, so if you'd like to share more about your experience, please don't hesitate to contact Janet Otte, our VP of Human Resources, ...

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  6. Helpful (2)

    "Great company but little pay and overworked employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality First Assessor in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Southwest Human Development full-time for more than a year

    Pros

    -The company does amazing work for the Early Childhood Field and is continuously growing and advancing. -The company offers great medical benefits for a low cost -A lot of opportunity on continuous education -Employees within the company are great

    Cons

    -Although the company has a great mission and values and does great work, the management of employees suffers. -Overworked for the pay especially if you have experience with special needs or Spanish speaking -In my position, during my initial interview, they told me I'd only have to travel out of Phoenix 3-4 times per month, I was actually traveling 6-8 times per month. -My position was 90% computer and travel based...

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    Advice to Management

    Stop micromanaging employees. With the amount of time employees travel to and from Phoenix to Tucson or Flagstaff, hire people in those cities so employees aren't traveling constantly. Listen to employee feedback with genuine concern and manage employee travel better. Allow more flexibility for employees to work from home.

    Southwest Human Development2018-06-13

    Southwest Human Development Response

    June 15, 2018Marketing and Communications Manager

    Thank you for taking the time to review our organization. We take the feedback we receive from current and past employees very seriously and we’ve shared your comments with our senior leadership team. If you’d like to share more about your experience, please feel free to reach out ...

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  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accountant in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Human Development full-time for more than 19 years

    Pros

    Wonderful atmosphere due to outstanding leadership

    Cons

    A non profit so compensation might be less than a for profit business

    Advice to Management

    Keep up the good work.

    Southwest Human Development2018-05-15

    Southwest Human Development Response

    May 21, 2018Marketing and Communications Manager

    Thank you for the great review! We're proud to have you on our team!

  8. "Little growth opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Southwest Human Development full-time

    Pros

    Great job training and continuous education

    Cons

    Little opportunities for growth, unhelpful management

    Southwest Human Development2018-06-19

    Southwest Human Development Response

    August 15, 2018Marketing and Communications Manager

    We're sorry to hear you didn't enjoy your experience at Southwest Human Development. We're always aiming to improve, so if you'd like to share more about your experience, please feel free to reach out to Janet Otte, our vice president of Human Resources, directly at jotte@swhd.org.

  9. Helpful (1)

    "Healthy Families FSS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Family Support Specialist in Phoenix, AZ
    Recommends
    Approves of CEO

    I have been working at Southwest Human Development full-time for more than a year

    Pros

    Flex schedule after 6 months, competitive pay for the industry, good benefits, lots of training, company is communicative and seems to care about the service it provides

    Cons

    The pay is still low for the work you're doing (But it's nonprofit social work so....) Lots of driving, which wears on your vehicle quickly and although you're reimbursed for gas, they don't take maintenance into account. Also, if you're not super organized, timely, or good with paperwork or writing, this isn't probably a good fit.

    Southwest Human Development2018-03-08

    Southwest Human Development Response

    May 21, 2018Marketing and Communications Manager

    Thanks for the review! Keep up the great work and thanks for everything you do for the families we serve!

  10. Helpful (1)

    "Human Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Human Development full-time

    Pros

    Fantastic supervision that is focused on employee growth.

    Cons

    Located In downtown Phoenix and traffic to and from the main office is extremely challenging.

    Southwest Human Development2018-02-20

    Southwest Human Development Response

    May 21, 2018Marketing and Communications Manager

    Thank you for the fantastic review!

Found 51 reviews