Squirrel Systems Reviews | Glassdoor

Squirrel Systems Reviews

Updated May 29, 2017
11 reviews

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3.1
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Jason Leeson
1 Rating

11 Employee Reviews

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  1. "Great jump off point."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    They believe their employees' success is their success. They make sure you have the needed skills to be good at what you do. For them, and for your future.

    Cons

    The pay was definitely entry level. Then again? It was entry level.

    Advice to Management

    Make the different areas communicate with each other.


  2. Helpful (2)

    "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Squirrel Systems full-time

    Pros

    Doing Tech Support for Squirrel Systems is much more than that. You learn pretty advanced DBA and Network config skills

    Cons

    Not much flexibilty with regards to Work/Life balance

    Advice to Management

    Higher compensation to improve employee retention. Pension benefits and improve culture. There is a lot of disintegration between teh Solutions Centre, and all other departments. Corporate events are organized for everbody in the company MINUS the solution centre

  3. Helpful (1)

    "Solution Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent in Burnaby, BC (Canada)
    Current Employee - Agent in Burnaby, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Squirrel Systems full-time

    Pros

    -Good people
    -Reliable and easy once you are trained
    -Are renovating so will look better in the near future
    -President is making some good changes seems to be tough on management/ expects more decisions based on data
    -Good place to learn for a bit if you have little to no experience

    Cons

    -None to few career growth opportunities. Some people have gone up but expect a 5 to 10 years of extra work before any benefit trickles down
    -Very low pay for amount of work expected and not may not be possible to live on comfortably for most people in Vancouver
    -Keeps around people from 20+ yrs ago but lack interpersonal skills
    -Are demanding more but not willing to pay
    -Don't give opportunities for people to make decisions
    -Even the most low level decisions have to passed on to executives

    Advice to Management

    Give people room to grow and opportunities to make decisions


  4. "True Employer Excellence - Amazing Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Midtown Toronto, ON (Canada)
    Current Employee - Account Executive in Midtown Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Squirrel Systems full-time

    Pros

    Great pride in products, service and support. Truly a family environment that is focused on their customers satisfaction, and being leaders in their industry. Under new leadership, and a great time to be a part of the team. Excellent place to work, and would recommend to anyone. New CEO is bringing fresh blood to the company, and I'm excited to see what the future holds.

    Cons

    Although brand recognition is not as prominent as it could be, the new direction and initiatives in place are sure to bring Squirrel Systems back to the forefront.

    Advice to Management

    Keep doing what your doing! Treating your staff like family, looking for new ways to be innovators in the industry... all amazing ways to empower your team, and create a great environment to work!


  5. "Squirrel Systems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Burnaby, BC (Canada)
    Former Employee - Technical Support in Burnaby, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Friendly company, people are helpful, decent environment and sense of family.

    Cons

    Bad pay, tools and utilities not so comprehensive, dirty bathrooms, a little cramped and stuffy.


  6. Helpful (1)

    "Look elsewhere for a future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burnaby, BC (Canada)
    Current Employee - Anonymous Employee in Burnaby, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Squirrel Systems full-time (More than 3 years)

    Pros

    Semi regular work hours
    Easy to get by as many of the staff don't really know what they are doing

    Cons

    The upper management/executive are clueless in terms of strategy.
    Marin investments seems to no longer take much interest in their company.
    A lot of arguing and fighting amongst the management.
    Most managers are not qualified for the positions they hold.
    Compensation and benefits are poor.
    The building and work facility is disgusting and poorly maintained. The washrooms and building are cleaned twice a week, for a staff of roughly 140.
    The company focuses on improving profitability and the bottom line by cutting costs. They lack the vision or ability to sustainably increase revenue too.

    Advice to Management

    Hire skilled and qualified people for upper management positions who actually understand technology. Too much of the executive and upper management are in their roles because they are yes men.


  7. "A great company with great people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solution Centre Agent ( Tech Support) in Burnaby, BC (Canada)
    Former Employee - Solution Centre Agent ( Tech Support) in Burnaby, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Squirrel Systems full-time (More than a year)

    Pros

    -Generous compensation package with little to lose as there is no " quotas" you must meet.
    -Paid sick days ( which is rare for a company of this size!!!)
    - Casual culture
    - Great supervisors who are easy to approach and talk to, both on and off the floor.
    - Pleasant Human Resource Generalist who is friendly, easy to approach, and very dedicated to solving any problems that may arise
    - Great monthly incentives for those who work hard.
    -Big BBQ at every quarter
    - Friendly staff : the people who work here are ambitious, motivated and most importantly fun to be around.

    Cons

    No major cons for this company.
    Perhaps they could have a career development plan in place for those who wish to move within the company.

    Advice to Management

    Openly communicate with staff and obtain constructive feedback to continue to move the company in the right direction. For example, maybe do annonymous surveys, face to face meetings with current employees to get their input on important matters that effect employees on a day to day basis.

  8. "Fantastic Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Squirrel Systems full-time (More than 5 years)

    Pros

    People, wage, benefits, ability to advance. They are competitive but you have to work for it.

    Cons

    At times, I wish that there was more interdepartmental communication, however, it is quite a bit better now than before.

    Advice to Management

    Continue with the great direction. Peddle to the metal.


  9. Helpful (2)

    "Support Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Agent in Burnaby, BC (Canada)
    Current Employee - Support Agent in Burnaby, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Squirrel Systems full-time (More than a year)

    Pros

    regular full time hours
    some awesome people to work with
    Good location, near skytrain and on a main transit bus line

    Cons

    No communication from management to employees
    there were 3 HR changeovers in the year that I worked there
    Supervisors have their own agenda, and bully employees
    Complaints are ignored

    Advice to Management

    Treat the employees you have well. They are working extremely hard and for that, they get 'not fired'. In the last few months, muttiple employees have been fired for no reason, and nobody is picking up the slack. Get new people in, or hire some back.


  10. Helpful (2)

    "If you value the moments of your life, do NOT work here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing/Sales in Burnaby, BC (Canada)
    Former Employee - Marketing/Sales in Burnaby, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Squirrel Systems full-time (More than a year)

    Pros

    Line-level colleagues were great. Once a week the company got free fruit. Seriously, that is it.

    Cons

    This company has no leadership whatsoever. Instead of providing training and leadership, they prefer to micro-manage and "monitor time-sheets". I have never seen anything like this in my twenty plus years of work experience.

    I can't overemphasize nearly enough how much you need to avoid working for this place. Do yourself a favor and never apply.

    Advice to Management

    Focus on leading your team, not worrying about time-sheets. Try instituting some proper training. Treat your colleagues and subordinates like people, not puppets.


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