St.George Bank Reviews | Glassdoor

St.George Bank Reviews

Updated May 10, 2018
41 reviews

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3.2
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Rating TrendsRating Trends
Recommend to a friend
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Ross Miller and Cathy Yuncken
14 Ratings

41 Employee Reviews

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  1. "Customer Service Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Officer in Brisbane (Australia)
    Former Employee - Customer Service Officer in Brisbane (Australia)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at St.George Bank part-time (More than 5 years)

    Pros

    Good Salary for technically unskilled position, room to advance if your are focused, career driven, and can play your cards right. And general company ethos is customer focused.

    Cons

    Sales targets aren't really negotiated even though they should be, and there's plenty of corporate speak through upper management relms.

    Advice to Management

    The sales culture burns good, hard working people out. Make it safer for people to ask for help.


  2. "Customer Service Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at St.George Bank full-time

    Pros

    - Great team environment
    - Opportunity to move around the Westpac Group

    Cons

    - Poor training
    - Unrealistic targets
    - Very sales orientated

  3. Helpful (1)

    "Changed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSO in Sydney (Australia)
    Former Employee - CSO in Sydney (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at St.George Bank part-time (More than 10 years)

    Pros

    I loved the bank in the early years I worked for them for 18 years.

    Cons

    My saying is you are as good as your last sale. The management were more concerned about sales rather than service.

    Advice to Management

    Treat employees with more respect


  4. "Customer Service Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at St.George Bank part-time

    Pros

    Great working culture, benefits and resources.

    Cons

    Can be difficult to balance a healthy work and home lifestyle especially when the unexpected happens.

    Advice to Management

    Continue supporting staff members and ensuring they are always feeling appreciated and valued.


  5. "css"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at St.George Bank full-time

    Pros

    people-centric, flexible, supportive back office

    Cons

    low pace team environment, poor training,


  6. "BSO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at St.George Bank full-time

    Pros

    Flexibility of work, Rotated Day Off

    Cons

    Not enough training and career progression room


  7. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Sydney (Australia)
    Current Employee - Account Executive in Sydney (Australia)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at St.George Bank full-time (More than 5 years)

    Pros

    Lending and credit skills and lovely team

    Cons

    This job is not recognised properly in St. George Bank. Pay range is so low in comparison with the amount of workload

    Advice to Management

    Review it as they can effectively support Relationship Manager to increase their portfolio

  8. Helpful (1)

    "Customer Service Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at St.George Bank part-time

    Pros

    -Good Experience in a banking environment
    -Friendly staff members

    Cons

    -High and sometimes unrealistic targets
    -Lack of communication from upper management

    Advice to Management

    -Have a better way to organize and communicate to staff members of store promotions, events and company changes


  9. "custoemr service specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good benefit and give a lot of flexibility

    Cons

    not much opportunity to develop and up skill

    Advice to Management

    provide more training


  10. "N/A"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Hard working, everyone willing to help to get the job done. Very enjoyable work drinks and function. A really good culture.

    Cons

    Job can be boring at times, you feel like you have done all the work previously and are just repeating what you know.

    Advice to Management

    No real problems. They did a really good job and fully understood what was expected of everyone.


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