StarTech.com Reviews | Glassdoor

StarTech.com Reviews

Updated February 14, 2017
43 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Paul Seed
26 Ratings

43 Employee Reviews

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  1. "customer service advisor"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Canal Winchester, OH
    Current Employee - Anonymous Employee in Canal Winchester, OH

    I have been working at StarTech.com (More than a year)

    Pros

    Good benefits, good reputation, career advancements

    Cons

    Small company. hR is in canada


  2. "Company in growth mode - lots of opportunity."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, ON (Canada)
    Current Employee - Anonymous Employee in London, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at StarTech.com full-time

    Pros

    Lots of opportunity for individuals and for the company as a whole.

    Great people that like each other, and have created some very successful outcomes.

    The pace is quick, you stay busy, and is always something new to learn.

    Benefits are great - lots of perks.

    My experience with the Senior Leadership has always been very positive - they care and are appreciative of the work that employees do.

    Cons

    There are lots of growing pains as a company matures. Change is difficult, and with growth happening at such a quick pace, it can be challenging to keep 300+ people moving in the same direction and communication flowing. This is a work in progress.

    Advice to Management

    Keep communication flowing and engagement top of mind. There has been a lot of upheaval over the last 2 years, which has made people uncomfortable. If there is care and consistency in the messaging, at all levels and across all departments, this discomfort can be minimized, making people feel more confident about the future.


  3. "Great Learning & Friendly Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in London, ON (Canada)
    Current Employee - Marketing in London, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I work in the Marketing Department.

    The company tries to keep employees engaged on both a professional and more personal plain. They hold Town Halls every quarter where they talk about the companies direction from both strategic and departmental levels. There's a learning course reimbursement program that I'll be taking advantage of. There are quite a few fun events put on both at work and outside of it like a mini golf challenge, a golf tournament, corporate challenge, a Halloween competition (every gets really into Halloween!) , etc.

    I've found that for the most part people are really friendly and pretty excited about what they're working on and want to share their knowledge. Some projects seem to be based on pretty forward thinking practices and ideas, which can get you pretty excited about the business.

    Cons

    There is some bureaucracy, which is quite frustrating sometimes but I guess is to be expected.

    I can see how there might be limited advancement opportunities in some departments. The company does have an internal hiring policy so it seems like most people switch departments in those cases (Quite a few people that I work with transferred from other departments).

    Advice to Management

    Structure/streamline cross functional departmental processes. Keep up the good work!


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  5. "Great place to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at StarTech.com full-time (More than 8 years)

    Pros

    I've worked for StarTech.com for many years and have found it to be an exciting and fun workplace. There's been many changes over the years such as entering new global markets and launching new products to keep up with technology trends which keeps it interesting. The company is also very generous with employees, especially the longer you stay with the company which is appreciated.

    Cons

    As the company has expanded there has been growing pains as there is with most companies but I feel like there is a good plan in place to take the company forward and continue its growth and success.


  6. "not terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    relaxed work enviroment. Good people

    Cons

    confusing how to advance in this company. No clear long term career path


  7. Helpful (2)

    "Great Company, No Advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at StarTech.com full-time (More than 3 years)

    Pros

    Fun environment and decent benefits.

    Cons

    There is very little opportunity for advancement and the salary is mediocre at best.

    Advice to Management

    Actions speak louder than words - don't just pat your employees on the back and tell them "good job", show them they are valued and promote from within / increase salaries.


  8. "Accounting assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very good place to work, compensation good if the company targets are met, else average compensation. Good colleagues, fun place to work not much stress.

    Cons

    Communication gap between Supervisor and Manager to covey any message to higher positions.

    Advice to Management

    Meet with employees directly to ask them if they have any issues, employees are the best resource the company can have.


  9. "Good employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good culture and compensation. Very fair bonus structure, flexible environment. Generous with free meals and other fun perks. Growing company with opportunities.

    Cons

    No employer is perfect -sometimes it is not always clear how one can progress in their role - but I feel they are working on that.

    Advice to Management

    Continue to work hard on building the culture and celebrating the great work people do every day.


  10. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at StarTech.com (Less than a year)

    Pros

    Really good company
    Nice atmosphere
    Interesting products

    Cons

    Should have specific tech support for categories


  11. Helpful (2)

    "Not a good place to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at StarTech.com full-time

    Pros

    Can't think of any pros. Used to be a great place, but that ended late 2014

    Cons

    Very bad management and unethical practices. People will back stab you and do whatever it takes to get to the top. All the good people are gone.

    Advice to Management

    Complete overhaul is needed of leadership team



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