StoneX Reviews
74% would recommend to a friend
(373 total reviews)
Sean OConnor
80% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Some of the smartest people you’ll meet in the company are in the IT department, great team" (in 11 reviews)
- "My manager was a narcissist, everyone was afraid of him and the company doesn't do enough to support employees from a bully manager!" (in 6 reviews)
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Found 373 of over 531 reviews
Updated Nov 27, 2023
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- 5.0Nov 14, 2023Head of Sales SupportCurrent Employee, more than 8 yearsKansas City, MO
Pros
The people! Collaborating with different groups/divisions.
Cons
Sometimes, it takes a while to get things done, nothing is typically easy with all the products/services/areas/entities, etc.
- 1.0Nov 12, 2023Senior Software EngineerFormer Employee, more than 5 years
Pros
- The people at the bottom, those that actually contribute are good folks who care about their team members and want to deliver quality work. - Enjoyed working with people from a variety of cultures around the world.
Cons
- Pay starts out at a decent level, but raises are less than yearly inflation. - No matter how much you contribute some middle-manager will be leaning over your shoulder trying to push you to give more hours of your life away so they can get bigger bonuses from your work. - The executives (EXCO) are clueless hacks. Competent lower level managers with years of experience on given software platforms will give reasonable and informed estimates on work timelines, EXCO will overrule them and force arbitrary timelines that are not grounded in reality. This leads to a great deal of downstream problems and the people at the bottom are left to deal with the fallout. - RTO is being forced on employees. They did surveys where everyone thought WFH made their lives much better, They didn't like the survey results and are forcing RTO anyway for vague BS reasons. - They constantly send out "wellness" emails shifting the blame from their awful culture to the employees. - Soulless management/HR. I watched a co-worker who was struggling with mental health issues get fired by HR over an incident his supervisor caused even though he was working with a counselor, and actively trying to get better.
- 2.0Sep 6, 2023Anonymous EmployeeCurrent Employee
Pros
The employees who are contributors are great. They all want to perform at their best and have good intentions. I would consider the pay above average. I would consider the benefits as average.
Cons
The Director and above leadership are micromanagers. They claim to provide employees with the tools needed to perform their jobs and think on their own. This is not the case. They constantly scrutinize the employees and they have little to no autonomy in their roles. Employees are not allowed to make decisions or take ownership of their tasks and are disengaged and demotivated. When working with leadership, they provide detailed instructions on how tasks should be done, leaving little room for employees to think critically or find creative solutions to problems. Leadership monitored and criticized. This lead to low morale among team members. Employees felt that their leader lacked trust in their abilities, and they felt undervalued and unappreciated. Leadership often spent an excessive amount of time reviewing and correcting their employees' work based on their logic and process. Leadership constantly watched and evaluated employees and created a high-stress work environment. Employees constantly felt on edge, worried about making mistakes or facing criticism.
7 - 5.0Nov 9, 2023AnalystCurrent Employee, more than 1 yearKansas City, MO
Pros
From my experience: supportive and approachable Managers, people are generally great, decent comp/benefits, entrepreneurial culture, free food/happy hour occasionally, impactful projects, services well received by customers, exposure to new technologies, great outlook (lots of potential)
Cons
Experiences can very among offices and teams. I've heard the gap between large and small offices is quite substantial. Some might prefer more work from home but it's subjective.
- 2.0Sep 23, 2023IT OperationsCurrent Employee, more than 3 yearsChicago, IL
Pros
Pay is relatively decent (but benefits are very basic) Career progression is possible if you play your cards right. There is a strong culture of hiring internally
Cons
What was previously a flexible approach to RTO is now outright imposed on us. 4 days in the office (or 3 if you're IT). We've already had people quit over this. CEO uses every all hands call to heap praise on Elon Musk and thinks Elon's approach to RTO is the one to follow here. Tells you all you need to know. The bureaucracy was relatively small for a firm of this footprint but as the company grows, it's starting to resemble any other large enterprise. To some extent, this is inevitable and rightfully required, but makes projects progress much slower. Management is often talking the talk about listening to feedback. In reality, management is either not listening at all, or, not acknowleding what's being said. And then employee satisfaction scores are down and they can't seem to work out why.
5 - 5.0Nov 9, 2023Risk Management AssociateCurrent Employee, more than 1 yearKansas City, MO
Pros
Great company with good culture and lots of training
Cons
Not cons necessarily it is a great spot
- 1.0Oct 27, 2023Back Office ManagerFormer Employee
Pros
Co-Workers and some mid- level managers are great Great EXCO team
Cons
-toxic upper management -mistakes are not tolerated -upper management doesnt give clear expectations or mentor employees -Company sets aside good merit raise and bonus for every employee - leadership makes up some excuse (usually because you made a couple of mistakes in a year) to cut your money EVERY TIME because “it will motivate you to do better” - Upper Manager not held accountable - HR turns a blind eye - benefits not competitive - sick time if you have kids or have a disease is severely lacking. 5 days for a year
3 - 5.0Oct 9, 2023Compliance AnalystCurrent Employee, more than 1 yearWinter Park, FL
Pros
Intelligent people Great W/L balance Career growth opportunities
Cons
I honestly cant think of any
1 - 3.0Aug 29, 2023Anonymous EmployeeCurrent Employee, more than 5 yearsKansas City, MO
Pros
The people, outside of the brokers, are pretty awesome.
Cons
No permanent Work From Home. The CEO is trying to force company culture on the employees, even after having such a profitable WFH year during COVID. A FREAKING TON of micromanaging. full time salaried employees need to fill out hourly timesheets so the bigwigs can justify whatever they need to justify. This has been forced post -COVID, after several great years of profit. it's truly not worth the hassle. the upper echelon doesn't actually care about the employees. if they did, we would still have the amazing flexibility we had prior. everything has been forced for no logical reason. don't come here.
6 - 4.0Oct 6, 2023Anonymous EmployeeCurrent Employee
Pros
People here stay around for a while
Cons
Staying around for awhile also causes apathy/comfort
StoneX Reviews FAQs
StoneX has an overall rating of 4.0 out of 5, based on over 531 reviews left anonymously by employees. 74% of employees would recommend working at StoneX to a friend and 72% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.
74% of StoneX employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated StoneX 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at StoneX to be culture, career development, coworkers and the cons to be benefits, senior leadership, management.