StoryStream reviews

4.5

89% would recommend to a friend

(20 total reviews)
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Alex Vaidya

87% approve of CEO

69% positive business outlook

StoryStream has an employee rating of 4.5 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The StoryStream employee rating is 21% above average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

20 reviews
2.0
Aug 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Customers are fun to work with, as are non-management employees.

Cons

Product lacks lots of basic features. It’s a nice-to-have SaaS product, not a must-have like management think it is. Churn is seen a CS problem and not a company problem. Strategy and marketing direction changes on a quarterly basis. Customer licensing/pricing varies wildly, but expectation is to service customers the same. Poor pay transparency. Unrealistic commission targets. CS is more like customer support and firefighting, vs true customer success and value driving.

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StoryStream Response
8mo
Thank you for sharing your feedback — we take all input seriously as it helps us reflect and improve. We’re sorry to hear that your experience at StoryStream didn’t meet your expectations. While this doesn’t align with the broader feedback we hear internally and externally — including recognition as a ‘Best Place to Work’ and multiple G2 awards based on customer feedback — we appreciate that every experience is unique. StoryStream is a fast-growing tech company, and that naturally means a dynamic, evolving environment. This pace of change can be challenging, and it may not be the right fit for everyone, particularly if one prefers a slower, less urgent growth pace. We genuinely wish you every success in the future and hope you find the right environment to thrive in.
5.0
May 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Amazing work-life balance: StoryStream truly understands the importance of maintaining a healthy work-life balance. Supportive of remote work: The company has been incredibly supportive of working remotely, especially during critical times, ensuring that employees have the flexibility they need. Continuous learning opportunities: Every day feels new and exciting with numerous opportunities to learn and grow professionally.

Cons

Employees are a bit underpaid. But it's important to note that despite the lower pay, employees are not undervalued and their contributions are recognized and appreciated.

Viewing 1 - 3 of 20 Reviews

Glassdoor has 20 StoryStream reviews submitted anonymously by StoryStream employees. Read employee reviews and ratings on Glassdoor to decide if StoryStream is right for you.