StudioHawk reviews

4.4

91% would recommend to a friend

(20 total reviews)

91% positive business outlook

StudioHawk has an employee rating of 4.4 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The StudioHawk employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

20 reviews
1.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Genuinely good people trying their hardest in an environment that does not deserve them.

Cons

I want to be useful to whoever is reading this. If you are weighing up a job offer from Studiohawk, or considering them as a place to build your career, this is the review I wish had existed when I was making that decision. Studiohawk is an agency built on a revolving door and runs on taking advantage of good people who don't yet know better. It survives on people who are new to the industry, people who do not yet know their market value, and people who are taken by the surface level culture on the way in. Those with real experience see through it quickly and leave. Those without it stay longer, work harder than they should for less than they deserve, and eventually walk out burnt out and disillusioned. I watched this happen repeatedly. Then it happened to me. In conversations with current and former colleagues, my experience is the rule, not the exception. The pay is WELL below market and, in my view, well below what the work demands. If you start as a junior, you start on minimum wage, which you think is fine considering you have little to no experience. However, it does not change quickly despite being promised it will, and it does not scale with the work piled on.
I know current employees approaching 30 who have been there well over a year, are incredible hard and talented workers, and are STILL being paid only 50-60k and are assigned billable way beyond their level and pay rate.
There is a disappointing bonus structure, but it does not change the fundamental problem. I believe it is there as some sort of legal box tick. Being required to perform work many levels above your pay grade is not a stretch opportunity. It is just underpayment dressed up in a framework. Overtime is structurally unavoidable. The workload applied to staff makes extra hours a certainty, not a choice, yet raising it is discouraged. I found this to be one of the more demoralising aspects of the job. You are made to feel you are not keeping up with others if you cannot get your work done during work hours, even though you know others are logging on as soon as they get home and saying nothing, all for pay that does not come close to reflecting it, and NO time in lieu (apart from scheduled after hours client meetings) or overpayment provided. Leave is effectively punished (not formally, but structurally). There is no client coverage when you are away. You cram everything in before you go, and you return to a backlog that has grown in your absence because nobody touched your accounts (everyone is far too busy with their own workload, and no one is versed in your clients work and needs). In practice, taking leave is as if you never took leave at all, since you did those hours before and after the leave period anyway, just to keep up with your workload. When someone quits, their clients are distributed among colleagues who are already stretched beyond capacity. This accelerates burnout, which drives the next departure, which dumps more work onto fewer people. In my time there I watched this cycle repeat without any meaningful attempt to address the root cause. Exit interviews are held, feedback is collected, and then nothing changes. Salaries stay the same. Workloads stay the same. The prevailing attitude stated out loud by management, is that this is simply ‘how the industry is’. It is not. It is how this agency works. Burnout is not the exception here. It is the culture. It was completely normal to witness colleagues crying in meeting rooms, or having emotional breakdowns, or having to take an emergency walk to regroup. These were not isolated incidents. They were regular occurrences.

Young people who are new to the industry and just trying to build a career are placed under a level of pressure that would challenge seasoned professionals. Watching that happen repeatedly creates a genuine moral weight that is hard to describe. When you realise that the people around you are being systematically given far more work than they are paid for, assigned to accounts well beyond their experience level, and placed in situations they were never adequately prepared for, it becomes very difficult to show up without feeling like you are participating in something you should not be. The training for juniors is not industry standard. The model that actually develops junior SEOs involves shadowing experienced staff, supporting on established accounts, and building up gradually before taking on clients independently. That is not what happens here. Juniors are used as an immediate pressure release valve, handed a stack of small to medium accounts as quickly as possible to give overloaded specialists temporary breathing room. There is immediate exposure to live client work that most juniors are not remotely ready for, including migrations, and clients expecting seasoned SEO professionals handling their account. I was personally told to misrepresent my experience to clients, and I witnessed the same instruction being given to many others. This included telling clients I had been working in SEO for significantly longer than I had, even when I had just weeks of experience. Instructing staff to misrepresent their credentials to paying clients crosses a line that goes well beyond bad sales culture. The sales team operates on commission and has no accountability once a client is handed over except that they lose their commission if the client drops. Promises are made that the delivery team cannot keep. Clients are brought on who are a poor fit or have expectations that were never realistic. From the very first call, the SEO specialist is managing fallout from commitments they never made, on behalf of people who will never have to deal with the consequences. Which leads directly to the client situation. The sales team has no formal, hands on SEO knowledge and often gives factually incorrect information and makes promises based on what closes a deal, not what can realistically be delivered. Clients are then handed to staff with sometimes weeks of experience, who walk into the first call already trying to manage expectations they had no part in setting, for clients who can often sense immediately that something is not right. Some clients are simply difficult by nature and should have been screened out long before they were signed. Others are frustrated for entirely legitimate reasons, because they were promised one thing and handed something very different. In both cases, either the most junior person in the room absorbs all of it, or an already burnt out mid level seo specialist has to deal with another poor client start, with no meaningful escalation path. They are set up to fail before the relationship even begins. If they voice their concerns, they are made to feel like they can't take the heat and don't 'have what it takes'. Senior talent does not stay. Anyone with prior experience and options figures it out quickly. Promotions to team lead happen out of desperation rather than merit because the attrition is so severe. The agency cannot compete in the hiring market at the salaries it offers, so the business model depends entirely on a constant pipeline of people with no experience or those who do not yet know what they are worth. Staff share Screaming Frog licences through a slow and unstable remote desktop. This means accidentally wiping a colleague's crawl, waiting your turn, and regularly interrupting each other's work. Screaming Frog is the most fundamental tool in an SEO agency's arsenal. The fact that individual licences are considered too expensive is embarrassing for an agency of this size and reflects a broader attitude toward actually investing in the people doing the work. Overseas hires are sponsored on visas, which sounds like genuine investment in talent. It functions more as a retention mechanism. When someone's ability to remain in the country is tied to their employment, leaving becomes significantly more complicated. That is not a coincidence.

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StudioHawk Response
1mo
Thank you for taking the time to share such detailed feedback. I want to acknowledge that your experience was clearly a difficult one, and that matters to us. Some of the feedback touches on real challenges we have been working through, and some of it doesn't reflect the full picture from our perspective. I want to walk through some of the key themes openly rather than dismiss anything outright. I know workload management has been a challenge, in particular when people move on and accounts are redistributed. We don't pretend otherwise. This is something the management team works on day to day, and we are actively reviewing our internal systems and processes to allow for better workload management. We've increased our minimum retainer so we can do more meaningful work with fewer clients, and we are increasing our recruitment efforts to make sure we are properly resourced. We also have a running time in lieu sheet in place where people track their time when it has been inevitable to work extra hours, and we encourage anyone working beyond their regular hours to speak with their manager so it is recognised and coordinated. We understand that agency life can get busy, and we are committed to people having a good work life balance. On the point about leave being effectively punished, I understand this is a challenge that exists across agency environments where client work doesn't pause when someone is away. It is genuinely hard to overcome, and I won't pretend we have a perfect solution for it. What I can say is that our leave data shows that our team is consistently taking leave throughout the year. On pay and progression, we regularly benchmark against the market to make sure we can look after our people and align with industry standards. Junior progression has continued to evolve from previous years, with Juniors able to be promoted at any time based on performance and four formal promotion windows to Specialist level each year. We also offer a performance-based bonus to Specialists and above, reviewed every six months and based on measurable KPIs. This is not a legal requirement; the business chose to build this because we believe in rewarding performance, and from what we’ve seen, this is not common in some of the other SEO agencies. On training, we have a dedicated 6-week bootcamp for Juniors where they spend all their time getting familiar with SEO in a structured way before taking on client work. This is an initiative that was rolled out based on previous feedback, and is also reviewed every year to ensure our bootcamp keeps up with changes in the industry and SEO space. Some agencies run programs like these as unpaid internships which can last for a year; StudioHawk has always paid people in Junior roles from day one because we invest in developing our people. We also have Hawk Academy available to everyone as an ongoing learning resource. Our sales team disqualifies around 30% of inbound leads because they are not a good fit, and sometimes more. New sales team members go through the Junior bootcamp and ongoing coaching to develop their SEO knowledge. We know not every client relationship starts perfectly, but there is a genuine screening and training process in place, and we are continually improving our onboarding systems. I also want to address the claim about staff being asked to misrepresent their experience to clients. It is unfortunate if that was someone's experience, and I take that seriously. We want our people to be confident when speaking with clients and to present themselves as professionals, but we do not want anyone to feel they need to lie. We have updated our onboarding and client introduction guidance and processes so that managers and team leaders are present from the very beginning of client relationships. We are also constantly coaching, monitoring, and reviewing for opportunities to improve how we support our team in those interactions. On Screaming Frog licences, Senior roles and above have their own individual licences, and we have been rolling these out progressively. A change in SF's subscription policy this year created an unbudgeted cost, but this is something we are actively addressing for the next financial year, whilst still providing our specialists with other tools they can use, test and apply to campaigns to support the success of their clients and their own development. On the point about feedback being collected and nothing changing, I want to be direct about the systems we have in place. We run exit interviews, ongoing Officevibe surveys, 6-month reviews, and a monthly Q&A log from our Month in Review sessions that is available for everyone in the company to see. We have recently updated our survey and review forms based on feedback from the team, launched the MIR Q&A log as a new transparency measure, and updated our weekly GM newsletter to improve communication across the agency. I won't claim every change happens as fast as it should, but the feedback loops are real, they are documented, and they drive action. I also want to speak personally to the comment about visa sponsorship being used as a retention mechanism. I went through the sponsorship process myself and became a citizen through it. Sponsorship is a mutual commitment: the business needs a role filled, and the employee is looking for a pathway to stay in the country. Many immigrants have built their lives and careers in Australia through this kind of opportunity, including members of our team. We don't tie employees to their role because of their visa, and we have had sponsored employees leave in the past. Our culture is consistently one of the highest-rated aspects of working at StudioHawk across internal surveys, ongoing feedback, and exit interviews. A lot of people who started their careers here have gone on to reach senior positions both inside and outside the agency, and that is something that happens in a place committed to creating opportunities and investing in its people. We are not perfect. We have never claimed to be. But we are a team that collects feedback, listens, and works hard to get better. If the person who wrote this review ever wanted to discuss any of this directly, I’d love the opportunity to sit down and have a chat. We wish them well in their next chapter. General Manager, Alejandro Restrepo Imery
5.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

StudioHawk invests in your growth above and beyond what any other workplace would, people work hard, care about doing the right thing by clients and each other, and when mistakes happen we learn from them together, seen people go from no experience to being top in their field, winning awards for their campaigns and becoming industry leaders, every day you're surrounded by genuinely smart and supportive people who'll lend a hand when the chips are down

Cons

Pace is fast and the bar is high, not the right fit if you want a slow-burn role with everything mapped out, the business provides resources for learning and progression but especially as SEO and AI are constantly evolving you've got to keep learning independently and challenging yourself to grow

4.0
Apr 8, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

Good environment to work in

Cons

Can be stressful at times

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Glassdoor has 20 StudioHawk reviews submitted anonymously by StudioHawk employees. Read employee reviews and ratings on Glassdoor to decide if StudioHawk is right for you.