Does SupportZebra pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportZebra employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SupportZebra. This rating has been stable over the past 12 months.

How satisfied are employees working at SupportZebra?

94% of SupportZebra employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportZebra 3.6 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at SupportZebra?

Customer Service Representative (4) , Customer Care Ambassador (3) , Customer Service Representative (CSR) (2) , Quality Assurance Analyst (2) , Rank and File Employee (2) , Trainer (2)

What are the cons of working at SupportZebra according to real employee reviews?

"I just have Low salary" ((in 5 reviews))

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SupportZebra

SupportZebra reviews

4.0

94% would recommend to a friend

(43 total reviews)

Nathan Yap

98% approve of CEO

77% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (43 reviews)

SupportZebra has an employee rating of 4.0 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SupportZebra employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

43 reviews

4.0

Jul 3, 2025

SZ HONEST REVIEW

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Management Professional and Career Development Growth

Cons

Salary too low for the basic pay No yearly increase

5.0

Apr 14, 2025

Still happy and going strong at 4 years!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Transparency in leadership, reinforcement of Core Values, impeccable culture of Care.

Cons

No negative comments, I am happy with SupportZebra.

4.0

Apr 5, 2025

Management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

For me, management is great.

Cons

Basic Salary is way tooo lowwww.

Viewing 1 - 3 of 43 Reviews

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Jobs at SupportZebra

Customer Service Representative