TaskRabbit Reviews

Updated Apr 21, 2021

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4.0
81%
Recommend to a Friend
100%
Approve of CEO
TaskRabbit CEO Ania Smith  (no image)
Ania Smith
1 Rating
Pros
  • "Incredible co-workers and work environment, everyone is humble, smart, inclusive, and motivated(in 5 reviews)

  • "Compared to all the competitors in the space, they treated the Taskers (workers/contractors) with the most respect & support of any company the sector(in 5 reviews)

  • Cons
  • "work done(in 3 reviews)

  • "work life balance(in 2 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, less than 1 year

      Fire

      Apr 21, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      One of the friendliest most open work environments in the country

      Cons

      Working here was a bit boring since the work is all pretty similar.

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    2. 5.0
      Current Employee, more than 1 year

      Great Company for Career Development with a Inclusive Culture

      Mar 3, 2021 - Quality Assurance Associate in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      TaskRabbit has been the best work experience I’ve ever had. The company genuinely tries to make sure their employees feel like real people verses “workers.” They have been very transparent and gracious during the chaos of the pandemic and make sure people felt they had job security. I have really developed as a leader and look forward to continuing my journey at this company.

      Cons

      The company still has some “head start” elements, such as smaller growing teams and with the product the company offers being so popular, you can feel a bit of a crunch at times. However, they do a great job of recognizing you for your talents and that means a lot when you’re doing a lot :) All and all, I’m happy.

      1 person found this review helpful
    3. 4.0
      Current Employee, more than 1 year

      Great culture

      Feb 19, 2021 - Engineering Director in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Far and away the best part of TaskRabbit is the culture. People are smart, friendly, and authentically want to do the right thing. Work-life balance is great. Management is generally supportive and understanding. Strong emphasis on personal development. It's also a well-known brand in tech. You get the benefit of working for a smaller company, that still has a strong reputation.

      Cons

      TaskRabbit got acquired by IKEA, so there's no equity. All comp and bonuses are in cash. The company changes direction frequently, and hasn't managed to capture a cohesive slice of the gig economy.

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    4. 2.0
      Former Employee, more than 1 year

      Comfortable wages

      Feb 27, 2021 - Customer Service Advocate III in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Comfortable wages, benefits, and a yearly bonus. Some opportunity for overtime and double pay if holidays are worked. Amazing health care, dental, and mental health care. Retirement is matched up to 6% which is very competitive.

      Cons

      Lack of growth and micromanagement. There's a lot of discussion about growth but very little follow-through. To advance, there are some high hoops you need to jump through and many employees feel extremely discouraged. Managers appear to juggle a lot, leaving little room for constructive and actionable feedback. A strong sense of being mistrusted and excessively monitored leading to many peers not wanting to speak up for fear of retribution and potentially being placed on a "warning". Generally, there's an overall sense of not being heard or taken seriously despite constant company-wide meetings that center around employee pulse and engagement. Again, lack of follow-through and commitment.

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    5. 5.0
      Current Employee, less than 1 year

      Amazing Culture

      Dec 7, 2020 - Workforce Management Analyst in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you like that small-time start-up company feel, TaskRabbit is definitely the place to be. Everyone has a mutual understanding and passion for collaborating and moving forward to achieve success in all areas possible. Inclusive and diverse, TaskRabbit also pushes the evolution of companies taking action towards anti-racism and helps provide platforms for employees to both learn and teach ways to be better and care deeper.

      Cons

      In the same start-up light, things move fast and are constantly changing so being patient is key here. Things will get missed to communicate occasionally but being proactive about it will be the saving grace. In this environment, waiting for direction or expecting someone to provide specific guidance just won't survive as it requires outside of the box thinkers with the motivation to take action and make it happen.

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      3 people found this review helpful
    6. 5.0
      Current Employee, more than 3 years

      Fantastic culture, very fast-paced

      Jan 30, 2021 - Operations Manager in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of freedom to create, test and iterate. Diverse employees and female-led company. Startup culture but without funding uncertainty (backed by IKEA). High performance expectations. Super smart team with unconventional backgrounds. Heavy investment in learning/development. Rapid global expansion.

      Cons

      Has only recently started to build career pathways and ladders. Sometimes feels like we're running a marathon by sprinting.

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    7. 1.0
      Former Employee, more than 1 year

      Not the right fit

      Mar 1, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits: -Some of the benefits are good compared to other companies.

      Cons

      No growth: -TaskRabbit is a toxic place where they milk you for your experiences and skills but underpay you if you're not a part of the Senior Leadership Team. -Working at TaskRabbit has made me felt like I wasted years and months on my career growth. -TaskRabbit is not a place where you would see yourself advance in your career unless you are a unicorn Leadership Team: -Managers who have been here for over 5 years need to be re-evaluated on their performances. They have gotten very comfortable at the company and stopped caring about their employees and also no longer dedicated to the company. Excessive Meetings: -TaskRabbit is a company that believes in every meeting is important. Every time that we introduce a no meeting period it gets turned down or meetings get booked on top of no meeting time frames.

      1 person found this review helpful
    8. 4.0
      Former Employee, less than 1 year

      TaskRabbit

      Mar 12, 2021 - Customer Support Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team! The people that work there are genuine and fun to work with.

      Cons

      Disorganized support culture, leadership was often out of touch with frontline workers

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    9. 5.0
      Current Employee, more than 1 year

      One of the best

      Feb 25, 2021 - Coordinator in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good - great compensation + bonuses

      Cons

      TR is growly quickly which can cause issues.

      1 person found this review helpful
    10. 5.0
      Former Employee, less than 1 year

      Fantastic culture, great experience

      Jan 11, 2021 - Sales and Business Development Representative in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everyone I worked with was warm, kind, and responsive. My managers respected my time and genuinely cared about my well-being.

      Cons

      Wish I got to work in the office!

      1 person found this review helpful
    Viewing 1 - 10 of 53 Reviews

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