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      Tawkify

      Engaged Employer

      Tawkify reviews

      3.6

      62% would recommend to a friend

      (221 total reviews)

      Kenneth Shaw

      65% approve of CEO

      61% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.6

      Senior management

      3.6

      Compensation and benefits

      3.6

      Career opportunities

      Tawkify has an employee rating of 3.6 out of 5 stars, based on 221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tawkify employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      221 reviews
      2.0
      Jun 28, 2026

      Operates at an alarmingly low integrity level.

      Matchmaker
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Literally. The place will suck the life out of you.

      Cons

      Management at Tawkify cared more about numbers than their people. Upper leadership make their decisions without understanding what employees and clients were dealing with every day. They have high expectations even when there was no realistic way to meet them. Instead of focusing on doing a good job, everyone spent their time trying to keep up with impossible demands. The work became more stressful than rewarding. Even the managers looked overwhelmed, but they had little power to improve anything. The whole system was awful!

      5.0
      Jun 27, 2026

      Different in a fun way

      Matchmaker
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The convenience of working from home - Support from experienced professionals - Building long-term client relationships - Pleasant work environment - Independence in managing your schedule

      Cons

      Some clients have preferences too difficult to accommodate.

      2.0
      Jun 22, 2026

      Major decline in service

      Strategy
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing team, and great clients but service is sub par

      Cons

      Tawkify was a great company to work for, but about two years ago the business began shifting toward a more scaled and outsourced operating model. Key functions such as screening and date coordination were moved offshore, and matchmaker caseloads increased from roughly 20–25 clients to more than 80 clients each. Unfortunately, that was not the experience I originally signed up for. The focus seemed to shift from personalized matchmaking to a high-volume, production-oriented model. In my opinion, the quality of service declined as matchmakers were expected to manage significantly more clients with fewer resources and less individualized attention. As a result, many of the company's strongest and most experienced matchmakers chose to leave. While the company may have improved operational efficiency, I believe the client experience and overall quality of matchmaking suffered, making it difficult to justify the premium price point.

      Viewing 1 - 3 of 221 Reviews
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      ReviewsTawkify reviews

      Glassdoor has 273 Tawkify reviews submitted anonymously by Tawkify employees. Read employee reviews and ratings on Glassdoor to decide if Tawkify is right for you.