PTO is a joke. Management is a joke, nobody is on the same page as anyone else. They mass hire kids off the street. The value production quantity over quality and experience. The pay is not up to par with the industry. Nobody gets promotions unless you brown nose the right people. Insurance and benefits are sketchy at best, its hard to find anyone in-network as most places have never heard of the insure companies they go with. You constantly have to watch your back for fear of being fired if you look at someone the wrong way. They do not like to be challenged on anything. They want robots, not somebody who uses their brain. This company is a scam and deserves to shut down. They're constantly shifting people from one department to another with minimal bad training and expect you to be up to par as soon as you're out of "training". The trainers are grossly under educated to what they are teaching. They just take people and put them in a job title. With all the stuff you get forced to learn the pay should match but it never does. They always say its performance based, yet you never meet their performance standards. TechServ is by far the worst managed company I have ever worked for and do not recommend them. They spend all the money for raises on "door prizes" for company events, especially the xmas party.