Does Texthelp pay their employees well?

According to anonymously submitted Glassdoor reviews, Texthelp employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Texthelp. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Texthelp?

55% of Texthelp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Texthelp 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Texthelp?

Business Development Executive (3) , Marketing (3) , Sales (3) , Sales Associate (3) , Account Manager (2) , Business Development Manager (2) , Customer Success Manager (2) , Manager (2) , Sales Administrator (2) , Sales Executive (2) , Sales Manager (2) , Sales Representative (2) , Senior Software Developer (2) , Software Developer (2)

What are the pros of working at Texthelp according to real employee reviews?

"Great work/life balance!" ((in 11 reviews)); "Some great people" ((in 11 reviews)); "Good benefits specially for medical, vision, and dental." ((in 11 reviews)); "Texthelp provides a great culture focused on education and student success." ((in 6 reviews)); "'Open door' policy means everyone is approachable from the CEO down." ((in 4 reviews))

What are the cons of working at Texthelp according to real employee reviews?

"As things continue to get busier and the pace of change increases (which they are) better communication will be essential." ((in 3 reviews)); "The CEO drops F" ((in 2 reviews))

What are employees saying about Texthelp layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Texthelp layoffs and their outlook for job security at Texthelp in 2026.

What are the top reviewed Texthelp locations?

Boston , Chicago , Woburn , New York , Nashville , Florida City

Texthelp reviews

3.2

55% would recommend to a friend

(101 total reviews)

Martin McKay

67% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Texthelp has an employee rating of 3.2 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Texthelp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

101 reviews

2.0

Jan 18, 2026

Hire Great People and Don't Know What To Do With Them

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The mission feels like a bright light in a dark and cloudy B2B landscape. Smart people who really care.

Cons

Leadership does not know how to empower teams at scale Grossly underestimated merger and acquisition resourcing Inconsistent product discipline Non functioning CRM Fantastical financial targets with no tangible plan in sight

2.0

Sep 15, 2025

Below Average

Account manager

Recommend

CEO approval

Business Outlook

Pros

- Good benefits specially for medical, vision, and dental. - Wellness afternoons. - Really nice coworkers.

Cons

- Mediocre product. - Lack of direction and innovation. - Overworked employees, no work-life balance. - Lack of communication. - Disorganized leadership team. - Lower pay than market rate. - Constant turnover. - Little room for growth.

1.0

Aug 28, 2025

Used to be great. Awful now

Software development engineer (sde)

Recommend

CEO approval

Business Outlook

Pros

Free lunch Some great people

Cons

Where to start? Toxic HR team. Feels like they are there to protect the needs of the company and make life difficult for staff. Not popular with the rest of the company Utterly pointless company culture activities. Lack of opportunity to progress low salaries compared with other companies A CEO/Founder who has lost touch with reality. Ruthless when it comes to letting people go

Viewing 1 - 3 of 101 Reviews

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