The Revenue Optimization Companies (T-ROC) Reviews | Glassdoor

The Revenue Optimization Companies (T-ROC) Reviews

Updated February 14, 2019
181 reviews

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3.4
StarStarStarStarStar
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Brett Beveridge
90 Ratings

Employee Reviews

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Pros
  • "Great company to work for if you love doing sales" (in 8 reviews)

  • "Uncapped comission plus base pay" (in 5 reviews)

Cons
  • "No Cons, Great experience working at The Retail Outsource" (in 11 reviews)

  • "There is no work life balance as they don't care if you have to drive hours after you get off" (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wireless Sales Specialist in West Plains, MO
    Current Employee - Wireless Sales Specialist in West Plains, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Revenue Optimization Companies (T-ROC) full-time (Less than a year)

    Pros

    Great place to work, great benefits, awesome coworkers and managers! You feel like a part of the T-Roc family from day 1! Lots of opportunities for promotions! Great place to start a career and not just another job!

    Cons

    Honestly, I can't think of any!

    Advice to Management

    Keep up the great work!


  2. "Great company, if you are a people person."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wireless Sales
    Current Employee - Wireless Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Revenue Optimization Companies (T-ROC) full-time (Less than a year)

    Pros

    Commission, Hourly Wage, Relations, Phone Bill Discounts

    Cons

    Management ( Kinda ) , Shift Hours

    Advice to Management

    Don't say you're gonna do something, and not do it.

  3. "My experience was good sometimes, but not so good as well."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Sales Representative in Batesville, AR
    Former Employee - Wireless Sales Representative in Batesville, AR
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at The Revenue Optimization Companies (T-ROC) full-time (More than a year)

    Pros

    Pros about troc are the pay, the commission, and the ability to learn about everything not just postpaid accounts. And the friendships from Walmart employees are just an added bonus.

    Cons

    Inconsistent hours, unrealistic monthly goals


  4. "Not worth time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Wireless Sales Representative
    Former Employee - Wireless Sales Representative
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Revenue Optimization Companies (T-ROC) full-time

    Pros

    Meet some good people, nothing else.

    Cons

    Working inside of Walmart even though commission has gone up still not enough for having to deal with the customer abuse, and having to deal with the employees inside of Walmart. They do not want us in the store. They leave the sales floor constantly. They want us to handle all the customers while in the back or talking with other Walmart associates. This is not worth the time.

    Advice to Management

    Nothing,


  5. "Good if you're social"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wireless Specialist in Indianapolis, IN
    Current Employee - Wireless Specialist in Indianapolis, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Revenue Optimization Companies (T-ROC) full-time (Less than a year)

    Pros

    Phone bill discounts
    Commission structure
    Direct access to upper management

    Cons

    Pay
    Standing on concrete
    Wal-Mart employees can be mean


  6. "Great place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wireless Sales Representative in Parkersburg, WV
    Current Employee - Wireless Sales Representative in Parkersburg, WV
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Revenue Optimization Companies (T-ROC) full-time (Less than a year)

    Pros

    Full-time benefits great hours good management

    Cons

    Not much room to move up


  7. "Senior wireless specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Wireless Specialist in Manchester, TN
    Current Employee - Senior Wireless Specialist in Manchester, TN
    Recommends
    Approves of CEO

    I have been working at The Revenue Optimization Companies (T-ROC) full-time (More than a year)

    Pros

    There are so many pros it's hard to list them all but here are a few. Strong emphasis on promoting from within if management/leadership is your goal it is defianetly an obtainable goal there are even training programs in place to help get you prepared for a leadership role. T-ROC is quickly becoming a large company but still manages to keep a tight knit family feel help is never to far away and everyone in the company is so kind and always willing to lend a hand all you ever have to do is reach out to someone. I have yet to find another company that cares so much about their employees and gives them all the tools and knowledge they need to succeed. In short this is a company that you could easily make a life long career out of.

    Cons

    Dealing with the occasional bad attitude customer but you will even learn skills to turn these encounters into a positive experience.

    Advice to Management

    Keep up the good work

  8. "I’m very blessed to be apart of this company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wireless Sales Specialist in Hohenwald, TN
    Current Employee - Wireless Sales Specialist in Hohenwald, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Revenue Optimization Companies (T-ROC) full-time (Less than a year)

    Pros

    You get (2) 15 minute breaks and a 30 minute lunch , and has the most caring people within the company

    Cons

    Sometimes you have to deal with the rudest customers but the outcome is usually very rewarding

    Advice to Management

    I love the management very sweet, caring people always ready to listen


  9. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Manager in Oklahoma City, OK
    Current Employee - Market Manager in Oklahoma City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Revenue Optimization Companies (T-ROC) full-time (More than a year)

    Pros

    This company is great to work for. So many opportunities to advance and they truly care about there people

    Cons

    Nothing . Everything is great. I love this job

    Advice to Management

    Keep doing a great job


  10. "DON'T WORK AT TROC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nanny in Sacramento, CA
    Current Employee - Nanny in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Revenue Optimization Companies (T-ROC) full-time (Less than a year)

    Pros

    Absolutely no pros for working at this company

    Cons

    Egomaniacal Upper Management
    Payroll and Human Resource Department are a joke
    Nobody knows what going on therefore you're never paid on time or the right amount
    Poor communication
    WORST company I've ever worked for

    Advice to Management

    New management across the board ASAP and pay your employees