The Revenue Optimization Companies (T-ROC) Reviews
49% would recommend to a friend
(748 total reviews)
63% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Pay was good.. Plus all the uncapped commission you could get based on job performance." (in 75 reviews)
- "New sales employees start at 15 and hour plus uncapped commissions." (in 30 reviews)
- "I gave them 2 stars instead of one because I met some really good people and made some friends." (in 25 reviews)
- "Good benefits" (in 15 reviews)
- "TROC is an entrepreneurial company focused on creating a great culture for its employees and outstanding products for our customers." (in 15 reviews)
- "Walmart is god awful its the worst aspect of the job from lousy staffing to poor management" (in 46 reviews)
- "Horrible management theres no training" (in 24 reviews)
- "Managers have no clue what it going on or how to make things happen that people can understand." (in 23 reviews)
- "5. Upper management encourages the abuse" (in 16 reviews)
- "There is no work life balance as they don't care if you have to drive hours after you get off." (in 14 reviews)
Ratings by Demographics
This rating reflects the overall rating of The Revenue Optimization Companies (T-ROC) and is not affected by filters.
Found 748 of over 768 reviews
Updated Nov 29, 2023
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- 5.0FEATURED REVIEWSep 29, 2023DirectorCurrent Employee, more than 1 year
T-ROC is the place to be if you like to make an impact and have a voice. Out of the box thinking is encouraged and leaders support and empower their teams.
Additional benefits are being added every quarter, so this is really starting to grow into a robust offering for employees.The Revenue Optimization Companies (T-ROC) Response3mo
Thank you so much for taking the time to let us know how your experience has been working with us! We are excited to hear that you enjoy our collaborative and supportive work environment, our amazing leadership team, and the fantastic benefits we offer. We appreciate having you as part of our team!
- 5.0Nov 10, 2023Sales AssociateFormer Employee, less than 1 yearMobile, AL
Commission was good and also get paid from accessories
People go to Walmart to shop for food or accessoriesThe Revenue Optimization Companies (T-ROC) Response2w
We appreciate you taking the time to let us know about your experience with us!Keep checking jobs.trocglobal.com to find a new career with us.
- 4.0Nov 29, 2023District Sales ManagerCurrent Employee, more than 1 year
Great for self-reliant people with drive. You have the liberty to succeed on your own terms. Executive team on this program have our back.
Limited structured communication. There are a lot of apps/programs/sites that can be challenging to navigate.The Revenue Optimization Companies (T-ROC) Response2w
We're thrilled to hear that you appreciate the independence and support from the executive team. We understand the challenge with communication and navigation, and we're actively working to improve the organization of information resources. Your suggestion to share more metrics is valued, and we'll strive to provide clearer insights to help you and all our team members focus better. Thank you for your positive feedback and constructive advice – keep driving towards those goals!
- 4.0Nov 15, 2023Area Sales LeadCurrent Employee, more than 1 yearBushnell, FL
Decent pay. New sales employees start at 15 and hour plus uncapped commissions.
A lot of micromanaging but its to be expected in almost any sales based job. If you can't maintain sales prepare to be corrected as it is a SALES BASED JOBThe Revenue Optimization Companies (T-ROC) Response2w
Thanks a bunch for sharing your thoughts on T-ROC! It's awesome to hear you appreciate the decent pay and the potential for uncapped commissions—definitely a plus! We get it, sales jobs often come with a bit of micromanaging, but your understanding is spot on. Maintaining those sales is crucial, right? Your advice on having every store carry every carrier is a fantastic point, and we're all about making things better. Your commitment to the team is truly valued, and if you ever have more thoughts to share, we're all ears. Thanks a million for being part of T-ROC!
- 3.0Nov 24, 2023Wireless Sales RepresentativeFormer Employee, less than 1 yearMartin, TN
Commission pay on top of hourly pay.
Even though they offer health insurance, I applied & never got any help from management when I never received my health insurance despite the premium coming out of my check every month. They have a quantity lock on commission so unless you sell "X" amount of phones, you don't get any of your commission.The Revenue Optimization Companies (T-ROC) Response2w
Thanks for the feedback! Sorry about the health insurance snag—let's address that ASAP. Your thoughts on commissions are noted, and we're actively working on improvements. Please reach out to firstname.lastname@example.org to resolve any outstanding issues. Thanks again for letting us know.
- 4.0Aug 17, 2023Anonymous EmployeeCurrent Employee, more than 1 year
I love working at TROC. It's like a family and everyone cares about everyone else they work with. I appreciate that management will listen to any ideas or opinions - I always feel I am heard and important to the team. Lots of room for growth and advancement as well.
Benefits & work/life balance need work. They do not offer a flex spend option at all. No 401K match. Healthcare is very expensive. I use my phone 24/7 for the company but they don't offer a phone expense. Have to be available at all times. Pay is ok, but could be better. Some get bonuses while others who are just as important to success get nothing.The Revenue Optimization Companies (T-ROC) Response4mo
We truly appreciate your feedback! Our team is always working hard to make sure we provide the best services and benefits possible. We're excited to continue finding new and creative ways to improve. Thank you again for taking the time to share your thoughts with us!
- 1.0Sep 2, 2023Wireless Sales ConsultantFormer Employee, less than 1 yearTampa, FL
The good parts of working for this company are few. The hourly pay is good and they will give you hours of work, the online training is one of the few things that works at T-ROC. My congratulations to the FL trainer she is great
This job requires you to be a forgetful type of person, working to the standards of this company is mental torture. They will force you to make sales on your first day, and it will only escalate, with the threat of firing you. THERE IS NO SENSE OF WORK. you will wonder why you got into that sunken boat. There is no supervision or help, the apps the company uses most of the time will not work. The manager will only remember you when it comes to more sales. This company destroys your self esteem about work, about yourself and all the time they will remind you that you are a weakling. You see new people coming in and out every day because nobody supports how this compound works.2
- 1.0Oct 24, 2023Sales AssociateFormer Employee, less than 1 year
Flexible schedule morning evenings and nights
They gives you 2 days training even though they know you have no experience and they expect you to sale like a pro, Upper management is so disrespectful and kept saying things like this is what they pay us for they call you you out if you don't have any sales, its very uncomfortable to work there, I worked there for a few months a it was completely insane the amount new people that came in and little little they where leaving. Whatever you do please stay away from this place, there is much more out there you will leave hating sales1The Revenue Optimization Companies (T-ROC) Response2mo
We appreciate you leaving us feedback on where to improve our communication and training. Reviews like yours help us learn and grow as a team. Thank you.
- 2.0Oct 7, 2023Store ManagerFormer Employee, more than 1 year
Potential for large commission if you exceed goals, uncapped.
Terrible support systems in place. Upper management is completely unorganized. Toxic work environment. Concerns are not properly handled. Favoritism and singling out from upper management. Unprofessional behavior and treatment is tolerated way too often. No clear expectation of job titles outlined.3The Revenue Optimization Companies (T-ROC) Response2mo
Thank you for taking the time to provide us with your valuable feedback and expressing your concerns regarding our company. We want to assure you that we are taking your concerns seriously and are working diligently to address them. We appreciate your patience and look forward to providing you with an even better experience in the future.
- 2.0Sep 5, 2023Retail Wireless ConsultantCurrent Employee
Commissions are great IF you want to sell and are ok with talking to people all day
Management trash, had an issue with DM escalated it to People experience, my case was closed with no knowledge of if they spoke with him or not. Had an encounter with him after about six months, and he asked had I spoken to PE, which led me to believe they didn’t reach out to express my concern. Looking for a company who even semi cares, this one’s a HARD pass; all of that seems personal it is. Benefits are trash1
The Revenue Optimization Companies (T-ROC) Reviews FAQs
The Revenue Optimization Companies (T-ROC) has an overall rating of 3.1 out of 5, based on over 768 reviews left anonymously by employees. 49% of employees would recommend working at The Revenue Optimization Companies (T-ROC) to a friend and 43% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.
According to anonymously submitted Glassdoor reviews, The Revenue Optimization Companies (T-ROC) employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at The Revenue Optimization Companies (T-ROC). This rating has decreased by -7% over the last 12 months.
49% of The Revenue Optimization Companies (T-ROC) employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The Revenue Optimization Companies (T-ROC) 2.8 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.