Think AV used to be BEST in its class, not so much anymore
Pros
Before the new owner took over the company, this has been a fantastic place to work at, a small company that cared about its employees and everyone used to feel part of the family. The previous owners were excellent managers and had great people skills, never micro-managed, easy going, cared for every and each one of their employees and the clients as well, with a farmer mentality that invests in people and in relationships instead of taking advantage of people and clients.
Cons
All that being said, it all went down from there after the new owner took over this small but with lots of potential AV company and he thought he's capable of running an event technology company without one ounce of technical knowledge in their bone. The biggest downfall hasn't even been the lack of technical knowledge, but the lack of appreciation for the business, for the clients and the employees that make this business run and prosper. This 'little detail' was not that evident at first, but a couple of years down the line it became so apparent and toxic that one by one the strong employee pillars that were making this company function left or were let go because of this deep lack of respect for people and this business.