Time Customer Service Reviews | Glassdoor

Time Customer Service Reviews

Updated November 29, 2018
56 reviews

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2.9
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Tim Adams
26 Ratings

Employee Reviews

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Pros
  • "Great benefits, good employees, supervisors" (in 4 reviews)

  • "Great opportunities for advancement and learning new skills" (in 2 reviews)

Cons
More Pros and Cons

  1. "Data entry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Entry in Tampa, FL
    Former Employee - Data Entry in Tampa, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Time Customer Service part-time (More than 10 years)

    Pros

    Nice layed back work environment

    Cons

    I don't think there are any


  2. "analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Time Customer Service full-time

    Pros

    flexibility, benefits, hours, product and benefits

    Cons

    Resistance to change some things

  3. "It was nice working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Analyst in Tampa, FL
    Current Employee - Senior Systems Analyst in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Time Customer Service full-time (More than 10 years)

    Pros

    flexibility to learn new skills

    Cons

    Company going out of business


  4. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Time Customer Service full-time

    Pros

    Smart leadership and flexible working conditions

    Cons

    Location...Preferred the Dale Mabry office location


  5. "Belly Up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Specialist in Tampa, FL
    Current Employee - Marketing Specialist in Tampa, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at Time Customer Service full-time (More than 3 years)

    Pros

    Most of the people are pretty easy going, which makes it easy to get along.

    Cons

    The technology and corporate culture is incredibly archaic and convoluted. Pay is very low.


  6. "It was great in the beginning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Time Customer Service full-time (More than 3 years)

    Pros

    Great benefits. I was really enthusiastic in the beginning. Nice people.

    Cons

    No room for promotion, too many "bosses", leadership's head stuck on 1980's mentality.


  7. "Was good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Time Customer Service full-time

    Pros

    It was a good place to work, no layoffs until 4 years ago.

    Cons

    No jobs available at all.

    Advice to Management

    Hang in there.

  8. Helpful (1)

    "Be Cautious"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Time Customer Service full-time

    Pros

    Good people to work with.

    Cons

    Poor leadership from Parent company and layoffs.

    Advice to Management

    Respect your employees and be more transparent.


  9. Helpful (1)

    "Was good, going down hill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Time Customer Service full-time (More than 10 years)

    Pros

    Great benefits, good employees, supervisors.

    Cons

    Top management doesn't share important details that could affect everyone working there. Lots of layoffs in recent years.

    Advice to Management

    Share important information that could affect the employees jobs


  10. Helpful (8)

    "LAYOFFS GALORE, POOR MANAGEMENT, TOXIC ENVIRONMENT,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Time Customer Service full-time (More than 8 years)

    Pros

    very laid back dress code

    Cons

    Everything Not listed as a Pro

    Advice to Management

    Get a mentor or something. Do something to better yourselves at your jobs, and then share it with your peers so they can become better at their jobs. You know, you people ask for a lot and have absolutely nothing to offer your employees. This charade to make things better is nothing more than obligated gesture to respond to the poor perception of management as a whole. How dare you make a such a gesture while pointing fingers at the staff for being negative because their views of your poor leadership don't align with your inaccurate and delusional views of what you call a job well done. News Flash: You can't work in management anywhere else and lead as you have at TCS. Stop patting yourselves on the back, you haven't done anything to deserve it.