TransCore Reviews | Glassdoor

TransCore Reviews

Updated February 7, 2017
88 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Tracy Marks
17 Ratings

88 Employee Reviews

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Pros
  • Nice people and comfortable work environment (in 8 reviews)

  • Laid back environment, some friendly coworkers (in 5 reviews)

Cons
  • Work life balance is not great because I monitor my client's operations and handle issues when I'm away from the office (in 3 reviews)

  • Low pay for mid to senior level developers, not enough opportunity to learn about new technologies, no free food or drinks (in 4 reviews)

More Pros and Cons

  1. "Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at TransCore full-time

    Pros

    Advancement
    Good Management
    Professional Work Enviorment

    Cons

    Long hours, work at night


  2. "Customer Communications Work Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO

    I have been working at TransCore full-time

    Pros

    401K, Comp/PTO,Co-Workers, Various shifts available. Lot's of openings in the company

    Cons

    Overly rigid micromanagement. They will constantly ask you why you were 30 seconds late getting back from break. Customers will be verbally abusive with Customer Service Reps, but Supervisors won't allow you to transfer calls. Customers are frequently mischarged and have to jump through hoops just to get back money they never should have been charged.

    Advice to Management

    Your methods and style of management is outdated, learn to stop treating employees like children. Notice how many employees are quitting every week and actually make an effort to create an enviroment people want to work in.


  3. "Overall decent company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at TransCore full-time

    Pros

    The bonuses are great if you focus and work hard.

    Cons

    "Temp" job, so no benefits or paid time off.


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  5. Helpful (3)

    "Not the best place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at TransCore full-time

    Pros

    Insurance is best aspect of employment at TransCore.

    Cons

    Management is not good to workers.


  6. "Systems Administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Administrator in San Juan, PR
    Former Employee - Systems Administrator in San Juan, PR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good benefits great experience

    Cons

    No HR protection against adversities or sickness, HR won't hear you of you have problems with management. I'm overall you won't received any HR benefits mote than a Dental and Health insurance

    Advice to Management

    Just heard and protect your employees manager know that HR won't do anything so for that they tend to abuse their authority.


  7. "Not a Great Outlook"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Honestly the only pro I can think of here are the coworkers. Nearly everyone not in a management position is competent and friendly

    Cons

    Everything else. Upper management is so out of touch with reality and trusts their employees so little that every second of the day is micromanaged. And if the micromanager forgets to follow through, you better be ready to take the heat for him.

    Advice to Management

    Open any book written in the last 10 years about management and get out of the 1970s with your management style. Profit is no longer king; that title is co-owned by corporate responsibility and customer satisfaction. In the age of the instant Google review, you better learn how to turn a profit AND satisfy a customer.


  8. "Accounts Payable Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounts Payable Coordinator in Harrisburg, PA
    Current Employee - Accounts Payable Coordinator in Harrisburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransCore full-time (Less than a year)

    Pros

    Great people, laid back environment, no micro-management

    Cons

    I don't have any cons at this time.


  9. "Senior Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sebior Project Manager in Ankeny, IA
    Current Employee - Sebior Project Manager in Ankeny, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransCore full-time (More than 10 years)

    Pros

    Excellent opportunity for growth if you are willing to travel and relocate

    Cons

    Traded publicly so management requires a very high profit margin

    Advice to Management

    longevity leads to profitability


  10. Helpful (1)

    "Not Progressive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at TransCore full-time

    Pros

    Long term projects (8-10 years) provides steady employment for duration of project

    Cons

    Outdated Software and IT and not a good place for technologists. They build just enough software to barely survive a project implementation. No investment for the future. Do not recognize need for continuous software upgrades and improvements to ensure future projects are more easily addressed

    Long term project wins while good from a financial perspective, generates lack of initiative among the team members. There are literally 10s of folks who do no more than 1-2 hours of work over the course of a long term project and transcore does no review to improve efficiencies.

    Advice to Management

    Invest in a stronger technology organization

    Be more forward thinking in terms of technology. You might actually win more projects.


  11. "technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Neutral Outlook

    I worked at TransCore full-time (Less than a year)

    Pros

    It was a good learning experience

    Cons

    wish i could have stayed longer at the cimpany

    Advice to Management

    organization is key to success



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