Trinity Reverse Mortgage Reviews | Glassdoor

Trinity Reverse Mortgage Reviews

Updated Sep 26, 2017

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Found 23 reviews

2.5
StarStarStarStarStar
Rating TrendsRating Trends
37%
Recommend to a Friend
36%
Approve of CEO
Michael Fullam
20 Ratings
  1. "Application/Loan Intake Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Roseville, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trinity Reverse Mortgage full-time for more than a year

    Pros

    I have been working for Trinity Mutual for almost 2 years now and I can honestly say that I love my job and the people I work with! The core values Michael and Carol have set are shown in all of the employees they hire and I find that reassuring. I’ve been given an opportunity to work in a growing industry and I have learned so much over the last 2 years. I continue to learn from the vast knowledge base that both Michael...

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    Cons

    People who have left this company are not willing to adapt and change. We all have days where we’d like to come in, work and then leave; however, you have to be invested in your work ethic to succeed here.

    Advice to Management

    Keep on doing what you’re doing by showing your employees that you care and they will give you great work in return.

    Trinity Reverse Mortgage2017-06-01
  2. "Zero Management Ability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Trinity Reverse Mortgage full-time for more than a year

    Pros

    The pay is definitely not good and the headache not worth it

    Cons

    Advice to Management ***Sell or find a REAL CEO to run your company as you have absolutely zero management ability.

    Advice to Management

    get out of the business

    Trinity Reverse Mortgage2017-09-26
  3. Helpful (1)

    "Inside Sales/Appointment Setter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Approves of CEO

    I have been working at Trinity Reverse Mortgage full-time

    Pros

    Great office environment. Everyone really depends on one another in order to pull their own weight so that everybody can succeed. Management offers small incentives aside from standard commission in order to get the troops riled up, gift cards and such. Smaller office, but you get the feeling that the people there are there for a reason, all of them are really good at their job. Management knows what we are all capable...

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    Cons

    Not for everyone. Takes somebody who expects excellence out of their work and holds themself to a standard of such, as well being able to humble themselves & learn when they have made mistakes.

    Advice to Management

    Keep providing solid leads and you'll keep the salesmen happy

    Trinity Reverse Mortgage2017-05-26
  4. "Compliance Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Compliance Officer in Roseville, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trinity Reverse Mortgage full-time for more than 3 years

    Pros

    I have been employed by Trinity Reverse Mortage for 3 1/2 years. I have found it to be a pleasant environment for working. I have seen the owners, Michael and Carol Fullam take a chance and hire an employee, or relative of an employee, with no experience under their belt, just as a favor to an employee. That is mutual respect. Not a lot of companies do that. If that was me, I would be grateful for...

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    Cons

    If you do not want to apply yourself and get experience, please don't waste everyone time, Apply somewhere else.

    Advice to Management

    Keep on doing what you do.

    Trinity Reverse Mortgage2017-05-02
  5. Helpful (4)

    "loan officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Loan Officer in Rancho Cordova, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Trinity Reverse Mortgage for less than a year

    Pros

    average compensation. To gain experience in growing industry to ultimately leave and find another job.

    Cons

    do not be fooled by positive comments on this site. It was common practice to have Michael (CEO) walk around and pick someone and tell them specifically what to put on site or simply put positive comments on site which are lies. This was always in response to a truthful review that was put on by former employees, The bottom line this is a bad place to work owners are paranoid bugging office, reading emails , and...

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    Advice to Management

    sell or find a real CEO to run your company! You have zero management ability.

    Trinity Reverse Mortgage2017-05-24
  6. Helpful (2)

    "Not worth the headache"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Trinity Reverse Mortgage full-time for less than a year

    Pros

    pay is ok but not worth it

    Cons

    turn over is crazy here. People walking out quitting, or people quitting over text with no notice due to the way management/owners treat us. is nerve racking and hard to swallow to watch them scream and yell at co workers and you sit there happy is not you this time. CEO has his favorites all young girls. One of them actually quit with no notice and shocked all of us. It makes you wonder what happened behind closed...

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    Advice to Management

    please close down . Loans aren't even closing and you treat us horribly.

    Trinity Reverse Mortgage2017-05-25
  7. Helpful (6)

    "Horrific Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rancho Cordova, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Trinity Reverse Mortgage full-time

    Pros

    Pay 50% of health benefits

    Cons

    Do not believe the response that the owners have learned their lesson. They have not! The level of paranoia by the owners is insane. Michael reads every email and looks for hidden meanings. He spends his time talking to the young girls in the office. He will joke with them for hours while others are supposed to be hard at work. They give everyone the same 'we've learned our lesson' speech. Do not believe it because...

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    Advice to Management

    Hire someone to run the business and stay out of the office. No one wants to work for someone who is mean and condescending so unless you learn how to respect people you will have a 100 percent turnover like you do now.

    Trinity Reverse Mortgage2017-05-19
  8. Helpful (2)

    "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Trinity Reverse Mortgage full-time for more than a year

    Pros

    The first few months you will feel like they're the best company but then the truth comes out

    Cons

    -employees being belittled everyday at least once -employer pressures you to put up a good review on their behalf -they give you more responsibility but refuse to pay you more

    Advice to Management

    Please get some personal counseling to resolve your mental health issues

    Trinity Reverse Mortgage2017-04-25
  9. Helpful (1)

    "admin assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trinity Reverse Mortgage for less than a year

    Pros

    Trinity Reverse Mortgage was a great company to work for. They treat each of their employees with respect and understanding. Very professional.

    Cons

    This company was some what unorganized at times. I found myself dealing with a lot of gossip from employees around the office and that was less that desirable

    Advice to Management

    The only advice I would give to management is to monitor the office gossip. There are employees that would like to just come to work to get their work done, and not be pressured into "he said, she said" situations.

    Trinity Reverse Mortgage2017-01-10
  10. "Loan Intake Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rancho Cordova, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trinity Reverse Mortgage full-time for more than a year

    Pros

    The owners are a great laid back yet very business professional baby boomer couple. They are expanding the company and willing to try you to become a licensed Loan Officer. You are paid quite well and once you become licensed you can make a lot more income.

    Cons

    I never had any problems with the company. Yet a lot of people quit and went to Liberty or other Mortgage Industries. The commission structure is not the best here compared to what other companies are offering. They will have other work your clients and they take your commission. Just stay on top of your grind and you'll do just fine.

    Advice to Management

    If you continue to offer paid training to become a Licensed LO. Have the employees sign a document stating they will be billed for total balance of training and fees if employmee has quit with in the length of licensing and Or don't offer paid licensing and offer a better commissions structure.

    Trinity Reverse Mortgage2016-11-22
Found 23 reviews