Tyler Technologies Reviews | Glassdoor

Tyler Technologies Reviews

Updated April 27, 2017
254 reviews

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Full-time Part-time

3.9
Star Star Star Star Star
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Tyler Technologies President, CEO, and Director John S. Marr Jr.
John S. Marr Jr.
121 Ratings

254 Employee Reviews

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Pros
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More Pros and Cons

  1. Helpful (1)

    "mostly a good company , sometimes a great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Content Writer in Remote, OR
    Former Employee - Content Writer in Remote, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Tyler Technologies (More than a year)

    Pros

    lots of good people there

    Cons

    at least one thoroughly disagreeable manager

    Advice to Management

    let go of some of that cash you're sitting on and share the wealth with the people doing the actual work.


  2. "Very Solid Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Dayton, OH
    Current Employee - Software Engineer in Dayton, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Tyler Technologies full-time (More than a year)

    Pros

    The work environment is top notch. It's very laid back, schedule is flexible, and management is solid

    Cons

    Pay is on the lower end especially as you move up in position

    Advice to Management

    Keep implementing solid pay increases and everything will be spot on


  3. Helpful (1)

    "Senior Manager, Client Success"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tyler Technologies full-time (More than 8 years)

    Pros

    Amazing Culture and genuine drive to improve the public sector and make it better, more efficient and easier to the public to utilize and understand. Great benefits.

    Cons

    Best problem to have; fast growth has created high pressure environment and distinct challenges as the company expands into different market spaces and rushed to meet tight deadlines and ever changing legislation and technologies demands.

    Advice to Management

    Continue to focus as much internally on staff morale as we do externally and look to find a great balance work/life.


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  5. "Employee focused company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implemen in Renton, WA
    Current Employee - Implemen in Renton, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tyler Technologies full-time (More than 3 years)

    Pros

    Listens to employees. Customer and employee centric. Great benefits.

    Cons

    I don't have any cons.

    Advice to Management

    Continue to listen to what your employees say in the surveys.


  6. Helpful (4)

    "Great Potential, Getting Better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Frisco, TX
    Former Employee - Project Manager in Frisco, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tyler Technologies full-time

    Pros

    Great Products, Great Outlook, Leadership could be so much better

    Cons

    Kind of a Good Ole Boy Network, pretty closed minded.

    Advice to Management

    Engage with ALL your people


  7. Helpful (2)

    "Implementation Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Consultant in Yarmouth, ME
    Former Employee - Implementation Consultant in Yarmouth, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tyler Technologies (More than a year)

    Pros

    Excellent work environment, incentives, benefits, stock options, and co-workers, with a commitment to advancing from within while maintaining and open door policy from top executives to new hires.

    Cons

    Training program is relatively new and not sufficient for the amount of new business the company is generating, and thus has a growing reputation of sending out under trained staff in situations that required more experience and expertise than has been available to a newer IC. incredible amounts of costly travel. 4-5 days per week and mostly out of state.

    Advice to Management

    Train your IC's in Support Department first and encourage customers to utilize video conferencing which is more cost effective for them and the IC and mitigates extensive travel especially in inclement weather.


  8. Helpful (6)

    "Good company despite some bad division management"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Renton, WA
    Current Employee - Anonymous Employee in Renton, WA
    Positive Outlook
    Disapproves of CEO

    I have been working at Tyler Technologies full-time (More than 5 years)

    Pros

    Leader in public sector
    Strong overall performance despite some bad division leaders
    Dedicated employee despite low pay

    Cons

    Agree with others - the management at Renton Division reflect badly on the company and treat their employees like fools
    *Terrible track record: they failed everything they do. Just look at EDEN, it is fading from the market; their partner Microsoft is ditching them too.
    *Nepotism: all key management positions are occupied by people related to the old management of EDEN company or their friends. The management are clueless on what they are doing. That's why EDEN products and Dynamics AX are spinning wheels going no where.
    * Never believe a word from your managers: They promise promotions and pay raise when they need you but will quickly forget their promises after they are done using you and blame it on upper management or partners. They would never hesitate to throw you off the bus to make themselves cost saving champions.
    * Vicious retention strategy: they pay well below market rate. If you put them as one of your referees, they would deliberately give bad reference to your potential employers. That's why so many good people stuck there with stagnant salary.

    Advice to Management

    Why do you put the same people who failed EDEN and Dynamics AX in charge of development? Why not save the big bucks you pay those liars to reward the employees who do all the real work?


  9. Helpful (2)

    "C&J Executive Management Needs Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support in Plano, TX
    Current Employee - Support in Plano, TX
    Positive Outlook
    Approves of CEO

    I have been working at Tyler Technologies full-time (More than 3 years)

    Pros

    People are amazing and work hard to make the product the best in the business. Clients are mostly great and fun to work with.

    Cons

    ELT out of touch with current reality. Expecting people to do even more than they have been doing over the years. Company is very understaffed and they are moving towards making that even worse in 2017.

    Advice to Management

    Meet with your front line employees and listen to what they are saying. Make an effort to fix some of the things that are wrong.


  10. Helpful (1)

    "Great Company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tyler Technologies full-time (More than 5 years)

    Pros

    Tyler is a great company to work for. Sure the volume of work is unbelievable at times, but it beats the alternative. Who wants to have time to kill? Not me. I would rather be busy and challenged than twiddling my thumbs.

    Cons

    Very few cons in my humble opinion. Things could always be better, but after close to a decade, I still haven't considered leaving. Frustrations come and go - but that is work; it comes with the territory.

    Advice to Management

    Don't ever give up offering traditional healthcare benefits and keep striving to keep your employees happy. The cafeteria, the gym, great benefits ... those all make a big difference.


  11. Helpful (3)

    "OK company to work for, great place if you're unambitious"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer/Developer in Renton, WA
    Current Employee - Software Engineer/Developer in Renton, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Tyler Technologies full-time

    Pros

    * Good work-life balance (40 hours per week, was never expected to work, work weekends, or bring work home).
    * Ability to WFH
    * Company is stable and performing well.

    Cons

    * Base salary is well below the local market rate.
    * Annual raise is pretty much only adjusting for inflation (approximately 3-5%).
    * Technologies you work with aren't very marketable to future employers

    Advice to Management

    * Pay your employees market rate! Great talent will either leave or never apply in the first place.


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