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Tyler Technologies

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Tyler Technologies

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Tyler Technologies Reviews

Updated Jul 18, 2021

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Found 634 of over 692 reviews

4.0
82%
Recommend to a Friend
94%
Approve of CEO
Tyler Technologies President and CEO Lynn Moore Jr.
Lynn Moore Jr.
110 Ratings
Pros
  • "Good Work Life Balance, Good tech stack(in 54 reviews)

  • "The work environment was pleasant(in 37 reviews)

  • Cons
  • "Some lack of work / life balance(in 19 reviews)

  • "Upper management is completely disconnected from what it's like working on the ground(in 18 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Tyler Technologies and is not affected by filters.

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    1. 5.0
      Former Employee

      Great company serving communities through software.

      Jul 18, 2021 - Forms Designer (Retired) in Valdese, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Providing solutions with business software, for financials, reporting, and payroll.

      Cons

      Stress work loads with time sensitive deliveries, custom developments, and occasionally long hours.

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    2. 2.0
      Current Employee, more than 3 years

      Constant application of new paint on peeling base layer

      May 9, 2021 - Implementation Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you do your job at even a slightly better than mediocre level you can float until you're ready to retire. Good amount of internal resources to figure out your job but you have to turn to those a lot on your own time to exceed that float. The company's install base means it will most likely survive any short term problems without risk to employment. Most roles aren't micromanaged if you do your work. Decent benefits.

      Cons

      Customers can't maintain their existing suites because of how complicated everything is but more options continue to come out and employees aren't trained well enough to implement or support the software that's already in customers hands. This means most workdays involve getting caught with your pants down if you're in a customer facing role. 80-20 rule is in pretty much every product's teams. Internal positions usually go to who's most "in" instead of who would be best suited for the job.

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      8 people found this review helpful
    3. 5.0
      Current Employee

      A great company with great folks

      Jul 8, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very encouraging environment with plenty of room to grow and contribute. Tyler always takes care of its staff, the clients, and is supportive in tough times.

      Cons

      The company’s rapid growth and expansion coupled with remote working makes it harder to feel connected to your team.

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    4. 1.0
      Current Employee, more than 10 years

      Buy innovation - No in-house innovation

      Jul 13, 2021 - Account Executive in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Co-workers are great. The people you work with on a daily basis are just like you find and any company.

      Cons

      Management is only concerned about being a “growth company” for Wall Street. They don’t know how to manage the company in a way that fosters organic growth, so they have to buy companies that are innovative, or were innovative before they bought and ruined them. This creates yet another disjointed solution with empty promises of integrating the solution. “Alliance?” Ha- that’s laughable.

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    5. 4.0
      Current Employee, more than 3 years

      Great place to work, but pay is only okay

      May 11, 2021 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Team members are usually excellent. Development teams are trusted to internally run however they feel is most effective. Has a culture of seeking assistance when you need it. Great handling of COVID pandemic. Management is transparent about their shortcomings if you ask. No reason to leave unless you get a dream job or have a problem with team members. Even then, Tyler encourages looking for other internal positions.

      Cons

      Promotion salary raises are disappointing, so low it feels like they want promoted employees to leave. Use it or lose it PTO feels bad and it's really unfortunate they kept that policy for 2020 PTO. High achievement doesn't feel rewarded without having serious connections here, but I think that's the same at most other companies.

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      1 person found this review helpful
    6. 5.0
      Current Employee, more than 3 years

      Great culture

      Jul 6, 2021 - Implementation Consultant in Plano, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great overall culture, may vary based on division and team

      Cons

      Work life balance has gotten worse over time, but managers will work with you if it’s a concern.

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    7. 5.0
      Current Employee, more than 5 years

      Software Engineer for 5+ years

      Jul 7, 2021 - Software Engineer in Troy, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very flexible work hours Great technology Remote work

      Cons

      Not too many cons, honestly a great company

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    8. 5.0
      Current Employee, more than 1 year

      Great Place to Work

      Jul 9, 2021 - Software Developer in Troy, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      office is nice, professional workplace, nice amenities

      Cons

      the developer and corporate world tends to blend in more than I wished

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    9. 3.0
      Current Employee, more than 3 years

      Experience Depends on Team

      Mar 29, 2021 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Tyler Tech overall is a good company. This is is a large company with a lot of different divisions and teams. The majority of teams have really good work/life balance, best practices, friendly people to work with. On average, very good working environment and good benefit.

      Cons

      I have worked on multiple different teams at Tyler. If you are not lucky and get placed on one of the worse teams here, it can be really stressful. - Team lead yelling at you when exchanging opinions that he does not agree on - very unprofessional. - No code review and unit testing in place, no regression testing - more than half of the sprint is spent on support issues that can easily be prevented. - Bad development practices - no comment or documentation anywhere, codebase has some methods that are over 500 lines long that are really difficult to maintain. - Does not invest enough time in technical debt. The team is just focusing on fixing existing bugs and implement some new features without changing the development approach. Leading to more and more bugs. - Some team members will have to work on a lot of different things at the same time, while others just stay on their specific stack. - Employee review on this kind of team does not exist, things just get worse and worse while nothing is changing. Tyler overall also has a lower than average compensation.

      7 people found this review helpful
    10. 5.0
      Current Employee, less than 1 year

      Great Work Environment

      Jun 23, 2021 - Product Analyst in Lakewood, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work-life balance. The team genuinely cares about your well-being and makes sure you're having a good time working here. Not sure about salary comps and such, but I'm content with the compensation. Great office location as well. I am very comfortable here.

      Cons

      Could use a little more PTO and include more holidays off.

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