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      USCutter

      Part of Plastics Family Americas

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      USCutter reviews

      3.0

      53% would recommend to a friend

      (24 total reviews)
      avatar

      Karl Bowman

      61% approve of CEO

      61% positive business outlook

      Ratings by category

      3.3

      Work/Life balance

      2.8

      Career opportunities

      2.7

      Culture & values

      2.7

      Senior management

      2.6

      Compensation and benefits

      2.5

      Diversity & inclusion

      USCutter has an employee rating of 3.0 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have an average working experience there. The USCutter employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      24 reviews
      1.0
      Apr 11, 2014

      USCutter is a horrible place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Don't believe what you are reading on here. If USCutter didn't have a niche in a market that has relatively no competition, it would basically be the equivalent to a scam of a company. The manager is so incompetent, it's amazing the company is still functioning. If you take half a second to look at the product pages, you can see the quality of the type of people working at this company. I guarantee you that the two positive reviews on here were written by management.

      Cons

      Like I said above, if you want to work for idiots, work at USCutter. If not, please stay away from this place. And like the review said below - you're happy about working 9-6? Are you aware that other companies have flexible work environments and actual PTO? USCutter didn't even give its employees any PTO until recently. And now, you get 5 days. Pathetic. This company does not care about its employees, and I totally agree that if you are competent, you threaten incompetent management too much. Ego issues run rampant in this company. It really is a miserable place to work - I cannot stress that enough. There are plenty of other better-paying jobs in Seattle, so go find those.

      5.0
      Jan 22, 2015

      Rapid Growth Creates Challenges

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      USCutter has experienced rapid growth. Some of the more negative reviews here reflect those challenges. I know some of those people had hurt feelings that were probably the result of poor communication, however I disagree with the notion that there is any type of negative culture here. It is an evolving culture that has yet to find its identity. There has been a steady amount of new hires to either add to the company or replace people who have left. This has been a positive as it reflects the company's desire to get better. Change is hard for a company and USCutter is no exception, but it has been a catalyst for its continued growth. I respect that management is willing to make changes in areas that are not performing and coach employees that show potential. Managers here take the time to listen. Although I don't always agree with every decision, I feel like I can walk into the President's office at any time if I have a real issue and he will take the time to listen to me. Though the view may not be shared by all, I think the new ownership will be a huge benefit for USCutter in the long run. In addition to getting health care for the first time, we were given dental, life and disability insurance, and a matching 401K. Finally the company is pushing forward by adding new products like Latex Printers and 3D Printers. Selling online is a blast!

      Cons

      USCutter continues to struggle with training. Some people get it and some don't. Much of this has to do with growing pains as well as human resources to handle the training. They have struggled with keeping enough staff in the technical support dept.

      2.0
      Oct 23, 2014

      Change Desperately Needed

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had the opportunity to work alongside some very smart, very fun people. Customers seem to like the product and keep coming back for more.

      Cons

      This company has a "Men's Club" mentality. Almost every girl who has worked for the company under new management has either quit or been fired within the last two years. It is rare that they hire females - when I left, there were 39 employees in the Redmond office and 36 of those employees were men. Good employees often get stuck covering for co-workers who are slackers. Management does not discipline or fire any of their employees so you can pretty much get away with anything. This philosophy is good for the lazy workers, but difficult for those who take pride in their jobs. It is not an uncommon practice to "reward" lazy employees by pawning off their work to the harder working employees. Select members of upper management have very little understanding of how "lower" tiered employees contribute to the team. They claim understanding but when push comes to shove, they have no idea what you actually do or what your job entails. The morale throughout the company is extremely low despite repeated attempts to make employees more comfortable and happy. There are many obvious things that could be done to improve morale, but certain members of upper management adamantly oppose spending the money to make the necessary improvements.

      Viewing 1 - 3 of 24 Reviews
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      Glassdoor has 25 USCutter reviews submitted anonymously by USCutter employees. Read employee reviews and ratings on Glassdoor to decide if USCutter is right for you.