USO Reviews | Glassdoor

USO Reviews

Updated Nov 11, 2019

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3.7
77%
Recommend to a Friend
86%
Approve of CEO
USO President and CEO Dr. J.D. Crouch II
Dr. J.D. Crouch II
53 Ratings
Pros
  • "Working at the USO is a great experience helping service members find a place to relax makes volunteering worthwhile(in 15 reviews)

  • "Great benefits package for employees(in 13 reviews)

Cons
  • "Work life Balance is really bad(in 7 reviews)

  • "Pay, but this is being a good steward of the donors money so it is understandable(in 6 reviews)

More Pros and Cons
  1. "Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coordinator 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USO full-time

    Pros

    Love working with the USO. It’s an amazing organization!

    Cons

    Pay is not really negotiable as it is a non-profit

    Advice to Management

    Keep up the great work!

    USO2019-07-22
  2. Helpful (1)

    "Great organization with a strong mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coordinator 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USO full-time

    Pros

    - Strong, impactful mission that resonates with everyone who works here - Great benefits - Competitive salary - Continually moving forward with innovative projects, programs and initiatives - Leadership is strong

    Cons

    - Sometimes feels like there are too many managers and not enough people doing the leg work - Turnover is an issue in some Depts., but is being corrected

    USO2019-09-26
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  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Duty Manager 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at USO full-time

    Pros

    The benefits are outstanding depending on where you work.

    Cons

    The pay could be better.

    USO2019-09-04
  5. Helpful (1)

    "National Organization vs Local USOs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Arlington, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at USO full-time for more than 5 years

    Pros

    Good PTO program, sense of fulfillment in carrying out worthwhile mission.

    Cons

    Too much focus on fundraising. Company spends too much money on fundraising. Does not partner with other organizations.

    Advice to Management

    Too much focus on top management.

    USO2019-07-08
  6. "Fulfilling work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Scout 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USO full-time for less than a year

    Pros

    Getting to serve those who serve

    Cons

    No cons to speak of at this time

    USO2019-05-22
  7. "Pathfinder Scout"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Pathfinder Scout 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at USO full-time for more than a year

    Pros

    Pay is good The people at work The benefits are good for a single person

    Cons

    i have none at this time

    USO2019-05-15
  8. Helpful (3)

    "Career Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Arlington, VA

    I worked at USO full-time for less than a year

    Pros

    Excellent benfits package to enntice potential employees

    Cons

    Plenty of departments working together in "collabrative teams" however no follow through and people are not held accountable for stop gaps in process flow. Ideas die a quick death as there is no follow through. Grand ideas and plans with little thought given to implementation.

    Advice to Management

    Implement a reverse review process. Create a system in which staff are encouraged to review their next level supervisor.

    USO2019-05-25
  9. "Great place to work"

    StarStarStarStarStar
    Former Employee - Volunteer Coordinator 

    I worked at USO full-time

    Pros

    Supportive and friendly environment, great mission

    Cons

    Because it’s a NPO, everyone is encouraged to do as much as possible with as little as possible

    USO2019-04-04
  10. "Great place to volunteer"

    StarStarStarStarStar
    Former Employee - WELCOME CENTER ATTENDANT in Fort Hood, TX
    Recommends

    I worked at USO part-time for more than a year

    Pros

    Great hours. Other volunteers were easy to work with.

    Cons

    Needed to work a lot of shifts. Front desk could get boring.

    USO2019-03-19
  11. "Has pros but also cons..."

    StarStarStarStarStar
    Current Employee - Procurement Specialist 

    I have been working at USO full-time

    Pros

    Great benefits and relaxed atmosphere

    Cons

    Limited growth potential and politics are seen

    USO2019-04-02
Found 120 reviews
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