Upside Software Reviews | Glassdoor

Upside Software Reviews

Updated January 2, 2017
10 reviews

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2.3
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Stephen Wiehe
2 Ratings

Employee Reviews

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  1. "Talented colleagues, poorly managed company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Edmonton, AB (Canada)
    Former Employee - Software Developer in Edmonton, AB (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Upside Software full-time (More than a year)

    Pros

    Dynamic, smart team - some young and inexperienced and others more seasoned. Good location. Modern technology. Overall a pleasant atmosphere as far as working conditions are concerned. Fun to meet ex workers around other jobs ever since leaving.

    Cons

    Unpaid overtime. Promises of raises that never appear. Arrogant management. Inspired me to go into contracting jobs so that I am paid for every hour of work.

    Advice to Management

    Treat your workers better and you will solve your revolving door problem.


  2. Helpful (1)

    "Vibrant, private company with 1st class solution, SciQuest acquisition killed all the value"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Upside Software full-time

    Pros

    #1 Independent Analysts Rated CLM Solution Globally. Excellent and committed employee's,

    Cons

    Pre acquisition: Lack of transparency, tight budgets and no commitment to empowering employee's
    Post acquisition: lack of effective strategic product management, lack of senior management understanding of customer requirements and expectation = unrealistic pricing and sales goals

    Advice to Management

    Listen to customers and what market tells you are important features and functionality, then develop a plan to deliver in your product.


  3. "Good over-all experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Analyst in Edmonton, AB (Canada)
    Former Employee - Senior Technical Analyst in Edmonton, AB (Canada)
    Doesn't Recommend
    No opinion of CEO

    I worked at Upside Software full-time (More than 5 years)

    Pros

    office located downtown, decent benefits including rrsp matching, nice people, good manager

    Cons

    application was slow and buggy so clients generally not happy, high turnover so lots of new people in development and project managers


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  5. "Sweat shop"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Edmonton, AB (Canada)
    Former Employee - Project Manager in Edmonton, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Upside Software full-time (Less than a year)

    Pros

    Met some great people, and still maintain relationships with them

    Cons

    Management by intimidation. 12-14 hour days ar the expectation, and underpaid.


  6. "An upward climb to no where"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Analyst in Edmonton, AB (Canada)
    Current Employee - Technical Analyst in Edmonton, AB (Canada)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Upside Software full-time (More than a year)

    Pros

    Upside/Sciquest has been listed as selling a Global #1 CLM product, the Edmonton location is stellar for transportation, shopping, and dining. No employee has ever had a problem finding new employment in the city with Upside listed on their resume.

    Cons

    This job is the workhorse of the company, build every custom application, test every dev release ,because we have no QA department, handle dev bugs internally, report to 5-10 different managers. Overtime policy, hostile work environment, over-managed , under-resourced, vaporware.

    Advice to Management

    Under-promise, over deliver is your motto, stop doing the opposite to your employees!


  7. "Upside has several downsides"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Edmonton, AB (Canada)
    Current Employee - Project Manager in Edmonton, AB (Canada)
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Lots of high profile clients
    Because of the incompetence of management in Professional Services you may find you have lots of autonomy.

    Cons

    Compensation is inadequate.
    CEO is invisible
    Lack of vision and execution by management.
    Office space is very drab
    Meeting rooms are poorly equipped
    Upside tries hard to be a top 50 employer but turnover is very high so something is wrong.

    Advice to Management

    Listen to your employees.


  8. "Awful place to work at; worst CEO in the software industry in Edmonton, several managers have left"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer
    Current Employee - Software Developer
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Opportunities to learn are plenty
    Some smart people

    Cons

    Low salaries
    Zero opportunities for growth
    Undervalued employees
    If you are not liked, for whatever reason, migh as well leave before you get fired
    Specialized in hiring minorities (mainly asians) so they can pay them minimum wage
    Mistreatment of anyone who disagress on anything
    In summary, abusive behaviour to people that just want to grow and leave a positive footprint

    Advice to Management

    Learn to be people


  9. "great place to work and build a career - fast paced, work with industry leaders - excellent!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    - the company works with some of the best leaders in the world
    - always at the leading edge of technology
    - fast paced, never a dull moment
    - lots of career growth opportunities

    Cons

    - fast paced means there's never a down time (would be nice to have some down time)
    - if you are in the professional services group, there is travel involved

    Advice to Management

    Continue to listen to your staff - you have done a great job in adapting and we encourage you to never stop listening


  10. Helpful (2)

    "Probably the worst company in the country to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edmonton, AB (Canada)
    Current Employee - Anonymous Employee in Edmonton, AB (Canada)
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Nobody cares anymore.
    Some good people work there.

    Cons

    Senior management are a bunch of crooked losers. Steal commissions from salesmen.
    VP and one of the directors are drunks.
    CEO only gives promotions to his college buddies (regardless of incompetence or lack of professionalism).
    Your directors and managers will almost certainly bash you behind your back to other employees.
    Director of development will bash virtuallly anyone to anyone willing to listen.
    Pay is below industry standards.
    Equipment is below industry standards.

    Advice to Management

    Don't believe all those awards the CEO purchased. They are all lies.
    Financial Post et al should be ashamed of themselves, biggest sham ever.
    Employees are miserable at this place.


  11. "Best technology, team and processes"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Development
    Current Employee - Development
    Recommends
    Approves of CEO

    Pros

    - fast paced, energetic and true leader in technology
    - friendly staff, eager to help and excellent benefits package
    - Very friendly for those with families (e.g. child subsidy, etc.)
    - Love the free breakfast program

    Cons

    - Salary reviews are only done annually (would be nice if they were done twice a year)