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Vertical Communications Reviews

Updated November 23, 2017
26 reviews

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2.9
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Bill Tauscher
7 Ratings

26 Employee Reviews

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  1. "Great Opportunity with Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Roswell, GA
    Former Employee - Account Executive in Roswell, GA

    I worked at Vertical Communications full-time (More than a year)

    Pros

    great support staff, great history, solid management

    Cons

    company was playing catch-up in regards to cloud communications


  2. "Sales Rep"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vertical Communications full-time

    Pros

    Good benefits insurance, car allowance, laptop, freedom to work at office or at home, friendly work invironment. Good commission plan six percent and eight percent,

    Cons

    Not organized and crm is poorly written. no plans to upgarde the CRM. Bad idea to lead off selling Vertical product should be leading with Mitel.

    Advice to Management

    Everyone should get on the same page and the CRM needs to be replaced with something like salesforce. Keep employees more informed on what is going on in the company.

  3. "Avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Solid pbx platform but those pbx days are ending......Good support people who genuinely care. Some flexibility with working from home.

    Cons

    Poorly managed company without a clear direction. No hosted offering. Lots of layoffs and sales rep turnover.

    Advice to Management

    Sell


  4. "AVOID"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vertical Communications full-time (More than a year)

    Pros

    work life balance
    commission structure

    Cons

    drinking during work
    office relationships
    product cant compete with Avaya/Cisco/Shortel
    overall motivation

    Advice to Management

    Listen to employees


  5. "Qa engineer using black box techniques"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Engineer in Santa Clara, CA
    Former Employee - QA Engineer in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Family setting, friendly people, very flexible time management. Good time off, office is small, team is small. Good access to freeways

    Cons

    Pay, outdated equipment. Not enough room for growth. Teams are spread out geographically. Benefits are so so, stock options are non existent


  6. "Good stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vertical Communications full-time

    Pros

    - Big learning curve
    - Everyone is helpful
    - Ability to work on multiple projects

    Cons

    - Small teams and company in general
    - Below market salaries
    - Lack of communication/knowledge of product/company direction


  7. Helpful (1)

    "Vertical Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Orlando, FL
    Former Employee - Account Executive in Orlando, FL
    Neutral Outlook
    No opinion of CEO

    I worked at Vertical Communications full-time (Less than a year)

    Pros

    A lot of flexibility, good pay structure, and benefits

    Cons

    Little support, guidance, or training--was laid off after 7 months on the job without any negative feedback beforehand or constructive criticism

  8. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook

    I worked at Vertical Communications full-time

    Pros

    Overall good people to work with and for from a high level perspective. Commission rates are very good for selling the Vertical product.

    Cons

    Company as a whole continues to struggle with revenue shortfall, too many employees over worked and under paid, product line is weak and they can't even make it all work internally, but they keep selling it. Focus is on driving revenue with no concentration on quality customer implementations.

    Advice to Management

    Listen to employees.


  9. Helpful (1)

    "A no-frills workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Burlingame, CA
    Former Employee - Senior Product Manager in Burlingame, CA
    Neutral Outlook

    I worked at Vertical Communications full-time (More than a year)

    Pros

    A Company culture that allows focusing on the work in front of you, with little distractions or bureaucracy.

    Cons

    Complex, mature product in a challenging space makes for a business that isn't very nimble relative to a typical Silicon Valley technology company.


  10. Helpful (1)

    "Great place to work!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager
    Former Employee - Product Manager
    Recommends
    Positive Outlook

    I worked at Vertical Communications full-time

    Pros

    Great place to work. Recommend to anyone! Lots of smart people. Fast moving, nimble and tons of opportunity for growth. The leadership team encourages innovation and out of box thinkers.

    Very flexible environment where you can work from home if necessary on certain days

    Cons

    no 401k match. However, the management has been transforming the company and the outlook looks good.


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