Vertical Communications Reviews | Glassdoor

Vertical Communications Reviews

Updated April 28, 2017
23 reviews

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3.0
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Bill Tauscher
5 Ratings

23 Employee Reviews

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  1. "Qa engineer using black box techniques"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Engineer in Santa Clara, CA
    Former Employee - QA Engineer in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Family setting, friendly people, very flexible time management. Good time off, office is small, team is small. Good access to freeways

    Cons

    Pay, outdated equipment. Not enough room for growth. Teams are spread out geographically. Benefits are so so, stock options are non existent


  2. Helpful (1)

    "Vertical Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Orlando, FL
    Former Employee - Account Executive in Orlando, FL
    Neutral Outlook
    No opinion of CEO

    I worked at Vertical Communications full-time (Less than a year)

    Pros

    A lot of flexibility, good pay structure, and benefits

    Cons

    Little support, guidance, or training--was laid off after 7 months on the job without any negative feedback beforehand or constructive criticism


  3. Helpful (1)

    "A no-frills workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Burlingame, CA
    Former Employee - Senior Product Manager in Burlingame, CA
    Neutral Outlook

    I worked at Vertical Communications full-time (More than a year)

    Pros

    A Company culture that allows focusing on the work in front of you, with little distractions or bureaucracy.

    Cons

    Complex, mature product in a challenging space makes for a business that isn't very nimble relative to a typical Silicon Valley technology company.


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  5. Helpful (1)

    "Software QA Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software QA Engineer in Santa Clara, CA
    Former Employee - Software QA Engineer in Santa Clara, CA
    Approves of CEO

    I worked at Vertical Communications full-time (More than 3 years)

    Pros

    - If you are hands-on, you will have potential to grow
    - Great people to work with
    - Flexible hours

    Cons

    - don't expect salary increase


  6. Helpful (1)

    "Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Vertical Communications full-time (More than 10 years)

    Pros

    Telecommuting is allowed. Very flexible hours. Nice location. New furnishings for office and workspace. Donuts and bagels on Fridays. Friendly atmosphere.

    Cons

    No 401K matching. Can only accrue 10 days of vacation before you must take it or lose it. Cubicles are rather small 6'x8' spaces with low walls. No performance reviews. No salary reviews. No bonus plans. Shrinking engineering department.


  7. Helpful (1)

    "Not great, but not bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Santa Clara, CA
    Current Employee - Senior Software Engineer in Santa Clara, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at Vertical Communications full-time (More than 10 years)

    Pros

    - Small company, so individual contributors can make a big difference.
    - The company has hired a lot of skilled engineers over the years who haven't left. The relationships between coworkers are perhaps Vertical's best quality.
    - Product management is focused on future (BYOD / Mobile, Cloud) as well as the day to day needs of our dealers / customers.
    - Management is more focused these days on trying to make the company more of a community instead of just people showing up for a job.
    - For the age and size of the company the benefits are reasonable and the working hours are flexible.

    Cons

    - There is no real mentoring or career path planning for employees (other than at the VP level).
    - Lots of legacy technologies to maintain. Very few people work on "brand new" projects.
    - Poor organization of resources. When the company want to ship a product, the company goes into scramble mode with engineers doing QA.


  8. Helpful (1)

    "Fun place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Test Engineer in Santa Clara, CA
    Current Employee - QA Test Engineer in Santa Clara, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Vertical Communications full-time (More than 5 years)

    Pros

    Flexible schedule, Enjoyable work culture, Interesting and fun coworkers, Exciting technology,
    Agile Software Development Process Methodology,

    Perks:
    Free Friday Donuts, Once a month Birthday celebrations,

    Cons

    Busy, Multitask, Minimal Downtime, Complex product = Infinite testing scenarios.

    Advice to Management

    More perks, Better benefits.


  9. "A satisfying and stable company..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Santa Clara, CA
    Current Employee - Senior Software Engineer in Santa Clara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vertical Communications full-time (More than 10 years)

    Pros

    Even though the company is long past being a start-up, some of the start-up mentality is still there. Namely, a self-starter can do well at Vertical and you can guide your direction in the company. If there's something that you want to do, no one will tell you no. No one works crazy hours any more, though no one slacks off. The current CEO (Peter Bailey) is trustworthy and confident. Overall, it's a comfortable place to work.

    Cons

    If you need someone to micro-manage you, this is not the company for you. If you want to work on the latest cutting-edge technology instead of delivering a stable product that hundreds of thousands of people use every day, then you should be looking at a start-up. If you don't want to deal with "old code" and worry about breaking previous features, then you want to work on an unreleased product., not one that's been shipping for 15 or so years.

    Advice to Management

    The company has weathered the recession storm without too much pain, which is a comfortable place to be before the rebound. Employee communication in that area has been great.


  10. Helpful (2)

    "You can do better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Marketing Manager in Santa Clara, CA
    Former Employee - Product Marketing Manager in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Vertical Communications full-time (Less than a year)

    Pros

    There are companies that have x-men and then there are those comprised of yes men. Vertical Communications is definitely the latter. So if you consider yourself a creative, out-of-the-box thinker eager to advantage your career…look elsewhere.

    Cons

    The only problem with Vertical and the yes men is that there usually is not a lot of critical thinking that goes into saying yes all the time; and it shows. Their “strategy” is like a fish out of water and
    Greece has better credit.

    Advice to Management

    Show some respect for your employees, their talents and most of all try a foster an overall fondness for your company. A little more critical thinking into your decision-making would also be a plus. :)


  11. Helpful (1)

    "positive experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Engineer in Santa Clara, CA
    Current Employee - QA Engineer in Santa Clara, CA
    Recommends
    Approves of CEO

    Pros

    cool product, flexible hours, good atmosphere, employee retention is high, a lot of different technologies to learn all the time

    Cons

    compensation and workload do not correspond to each other, many people balancing several projects and responsibilities, multiple simultaneous everyday tasks

    Advice to Management

    need to improve sales for the company to thrive, invest in the employee training, more off-site company events and small perks


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