Does Vision Express pay their employees well?

According to anonymously submitted Glassdoor reviews, Vision Express employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Vision Express. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Vision Express?

58% of Vision Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Vision Express 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Vision Express?

Optical Assistant (228) , Optometrist (59) , Store Manager (39) , Dispensing Optician (19) , Manager (12) , Sales Associate (8) , Assistant Manager (6) , Optician (6) , Sales Assistant (6) , Assistant Store Manager (5) , Pre Registration Optometrist (5) , Customer Service (4) , Customer Service Advisor (4) , Full Time Optical Assistant (4) , Health Insurance Assistant (4)

What are the pros of working at Vision Express according to real employee reviews?

"Great Team" ((in 29 reviews)); "Great people in every department" ((in 29 reviews)); "Good benefit especially on eyewear" ((in 28 reviews)); "Free glasses every year plus family and friends discounts" ((in 27 reviews)); "Good colleagues to work with" ((in 23 reviews))

What are the cons of working at Vision Express according to real employee reviews?

"Low pay and not flexible" ((in 38 reviews)); "Optom led stores lead to poor management." ((in 31 reviews)); "If you don't have a great manager or regional manager then the experience isn't great." ((in 20 reviews)); "No on going training." ((in 19 reviews)); "Low salary expected compared to other companies" ((in 16 reviews))

What are employees saying about Vision Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Vision Express layoffs and their outlook for job security at Vision Express in 2026.

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Vision Express

Vision Express reviews

3.5

58% would recommend to a friend

(631 total reviews)

Nick Coton

51% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (631 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Vision Express has an employee rating of 3.5 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vision Express employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

631 reviews

2.0

Jun 19, 2026

High-pressure sales and poor training lead to frustration

Optical assistant

Recommend

CEO approval

Business Outlook

Pros

None, forced to move from store location to store location with minimal training, holidays cancelled without warning

Cons

Kpi targets too high in nhs areas, forced to upsell product that customers simply cannot afford.

4.0

Jun 18, 2026

Great team and training, but long hours

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great team of people and training

Cons

Long hours, store can get quiet at times and cleaning is done to pass that time

1.0

Jun 10, 2026

Good compensation, but high office politics

Manager finance

Recommend

CEO approval

Business Outlook

Pros

good comp to work with

Cons

no conz as in the comp but office politics is high

Viewing 1 - 3 of 631 Reviews

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Jobs at Vision Express

RESIDENTIAL HVAC TECHNICIAN

Optometric Technician