Webgility Reviews | Glassdoor

Webgility Reviews

Updated February 23, 2017
21 reviews

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Full-time Part-time

4.3
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Parag Mamnani
15 Ratings

21 Employee Reviews

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  1. "New Members to Leadership Rejuvenates Organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Webgility full-time (Less than a year)

    Pros

    -One of top e-Commerce softwares used for SMB/SMEs for data management
    -New Sales and Customer Success executive members quickly building a strong infrastructure for client facing teams and overall brings a positive, proactive culture to the front end.
    -Phenomenal customer support team. This is desired at every software company and we got it nailed down, we know what we're doing.
    -A culture that most hard working, open minded, "team players" would fit in well with
    -Trained to Win, we have a sense of urgency and we hustle

    Cons

    -Lacking the potential talent that's out there to join our teams

    Advice to Management

    Work hard together with the team we have now and let's hustle.


  2. "Going places"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Webgility full-time

    Pros

    Extremely positive work environment in a great location right downtown San Francisco. Staff is very smart and takes great pride in what they do. Product provides a much-needed service and basically can't lose in this market. The company is well respected and executive team is liked in the industry.

    Cons

    Nothing significant comes to mind.

    Advice to Management

    Stay the course. Maintain focus.


  3. Helpful (1)

    "Marketing Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in San Francisco, CA
    Former Employee - Marketing in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Webgility (Less than a year)

    Pros

    Great culture. If you're starting out in your career, this opportunity helps you learn a lot about digital marketing. Everybody is passionate about the product and the CEO has a great vision for the company.

    Cons

    As is with any startup, hours are sometimes long and erratic


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Great opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Webgility full-time

    Pros

    Can't speak for other teams but cs is a really great team to work for. Management is relaxed and gives you autonomy, the expectations are reasonable and concerns are listened to.

    Cons

    Very small company so it doesn't have tech industry perks like endless catering or masseuses.


  6. Helpful (2)

    "Choose Your Own Adventure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Webgility full-time (More than a year)

    Pros

    This company makes sure you are supported if you have good ideas, quickly implements necessary changes, and your managers up to the CEO listen to all your concerns. It's very clear that upper management cares about everyone's well-being from customers to employees. As long as you do your job and are proactive about seizing every opportunity, you will absolutely succeed and grow. Bonus points if you're data-driven. Willing to take risks, and also quick to learn from mistakes. Very optimistic. Culture is simultaneously fun/laid-back and focused/fast-paced. Fairly regular all-hands meetings for company-wide transparency and open communication. Centrally located. Fun team events. Yummy snacks. Cool people.

    Cons

    Sometimes we move at such a fast pace it takes a while for other things to catch up. Currently aware and working on that though. Teams are separated into two offices and while the setup currently makes sense (customer-facing and non customer-facing teams), it would feel more cohesive with a larger open space.

    Advice to Management

    Don't stretch yourselves too thin!


  7. Helpful (3)

    "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at Webgility full-time (More than a year)

    Pros

    Solid company and place of work with a great culture, plus good salaries and benefits.

    Cons

    Not many -- just like any startup in a hyper competitive phase -working on scaling, hiring, growing all at the same time leads to some hiccups.

    Advice to Management

    Operationalize to scale ... this is the time to do it...


  8. Helpful (5)

    "9 year old "startup""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in San Francisco, CA
    Former Employee - Sales Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Webgility full-time (More than a year)

    Pros

    Easy to get your ideas heard
    Was a decent product in 2013
    Good location (aka unnecessary capital expenditures on rent) *could be seen as a con*

    Cons

    VERY LOW PAY
    Management
    Company is run like a traditional business
    Not willing to take any risks
    Application runs on msSQL server -_-
    Offshore Eng. team

    Webgility Response

    Feb 8, 2016 – Marketing Manager

    We're sorry your experience with us was below your expectations. We do indeed run our sales model on commission, so in this case, pay is really in the hands of the seller. Our conveniently located ... More


  9. Helpful (6)

    "Update"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Webgility full-time (Less than a year)

    Pros

    They are paying attention to the GD reviews. Product is still easy to sell and there is a niche to fill.

    Cons

    It seems that Webgility is paying attention to it's reviews. The marketing team is writing fake reviews to bolster the rating. Nothing has changed except major turnover.
    Too much dead-weight. A classic problem amongst start-ups.

    Advice to Management

    Make good decisions instead of easy ones.

    Webgility Response

    Nov 5, 2015 – Marketing Manager

    Of course we are paying attention to GlassDoor reviews, but we can assure you, we are not writing fake reviews. Great things are happening at Webgility and those employees who are working together ... More


  10. Helpful (8)

    "Don't Waste Your Time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Webgility full-time (More than a year)

    Pros

    - Decent product that fills a niche, not many competitors
    - snacks and they'll buy you lunch or happy hours from time to time
    - Some people are really cool and smart

    Cons

    - This company is allegedly a start up, but has been around since 2007, and 0 investors or VC's have been interested...its never going to happen
    - They don't value their employees much, which is made evident by the (lack of) effort they put into training people and the well below market rate salaries they offer.
    - Their software looks like its form 1995 at best
    - Support and engineering are based in India...have fun with that
    - No career development or clear progression for successful employees
    - Generally horrible management, the sales team doesn't even have a manager and reports directly to the the CEO, the marketing team is an absolute mess, CS is the only department that has it together
    - The customers are insane, if you work sales be prepared to work with some genuinely crazy people
    - The majority of the positive reviews on here are from the marketing team bribing current employees with gift cards, check the dates

    Advice to Management

    First get some actual management. If you get part 1 right, then actually invest into the training and success of your employees, stop with the authoritarian management approach, and realize that money is important, but if that's the only thing you care about, you'll never be successful.


  11. Helpful (3)

    "Great Time To Be A Part Of Webgility"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Webgility full-time (More than a year)

    Pros

    Really bright and dedicated team. CEO is wickedly smart and has a strong sense of direction for the company. Recently got some funding and Webgility vision is starting to fall into place. The product is the market leader.

    Cons

    Focus is key - as there is so much we can take on to grow the business. Hard to stay in your swim lane!

    Glad to see that benefits are being reviewed, they could use a little more investment.

    Advice to Management

    Keep the high touch approach to the (SaaS) client. Don't be deceived on the attractive trend towards self service. The profile of our clients needs a trusted advisor to help grow their businesses. There will always be money in solving real business problems.


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