WestJet Reviews | Glassdoor

WestJet Reviews

Updated Nov 2, 2019

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3.6
60%
Recommend to a Friend
76%
Approve of CEO
WestJet CEO Edward Sims
Edward Sims
64 Ratings
Pros
Cons
More Pros and Cons
  1. "Customer Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSA 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at WestJet part-time for more than a year

    Pros

    Company takes care of its own. Everyone is so helpful and caring. Training is very well done and thorough.

    Cons

    Hours can be hard to get in some areas and the shifts aren't always great.

    WestJet2018-04-15
  2. "Great starter company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at WestJet full-time

    Pros

    Great company to work with

    Cons

    Pay and health benefits could be better and more opportunities for promotions

    Advice to Management

    Create better working environment and culture/ open opportunity for promotion

    WestJet2018-09-01
  3. "Good company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WestJet for less than a year

    Pros

    Great collegues, benefits and salary

    Cons

    Busy schedule, lack of sleep

    WestJet2017-12-26
  4. "training potential employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Trainee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at WestJet full-time for less than a year

    Pros

    they were nice at the beginning...

    Cons

    ...until they didn't want you there anymore

    Advice to Management

    don't get rid of trainees you've invested in because they learn a bit differrntly (having adhd) I guess westjet doesn't really care about everything - even when they ask how they can help, then give you the book after you;ve explained yourself.

    WestJet2017-11-17
  5. "being a FA is fun"

    StarStarStarStarStar
     

    I worked at WestJet for more than 5 years

    Pros

    travel not a 9-5 you're an owner

    Cons

    no routine really no consistent co workers customer service

    WestJet2017-01-19
  6. "as"

    StarStarStarStarStar
     

    I have been working at WestJet

    Pros

    co workers great environment easy

    Cons

    little pay hours short too many rules

    WestJet2015-10-02
  7. "awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Agent in New York, NY
    Recommends
    Approves of CEO

    I have been working at WestJet full-time for less than a year

    Pros

    very nice company to work for, I have been with them 6 months already. I'm still in awe of the work culture

    Cons

    none known at this time. working in public eye constantly might be challenging, but coworkers and management are always there when needed.

    WestJet2012-12-01
  8. "Amazing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WestJet full-time for more than 3 years

    Pros

    Nice and friendly with many opportunities to grow

    Cons

    None this company is amazing to work for

    Advice to Management

    None

    WestJet2019-11-03
  9. "Guest Service Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WestJet full-time for more than 10 years

    Pros

    The people you work with

    Cons

    No cons in my opinion

    WestJet2019-10-29
  10. "CSa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WestJet part-time for more than a year

    Pros

    Good flight benefit and nice coworkers

    Cons

    No union and health benefit is quite weak

    WestJet2019-10-27
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