Wine.com reviews

3.3

51% would recommend to a friend

(74 total reviews)

Rich Bergsund

68% approve of CEO

35% positive business outlook

Wine.com has an employee rating of 3.3 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wine.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

74 reviews
1.0
Aug 1, 2022

Deceitful, ungrateful morons at the wheel

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Super sick discount! Cost + $1 on anything you buy. Except items with pricing ending in .97 because "they're already so damn 'discounted' that includes you!" Flexible hours. Although, for many, that is if you get any. You may get scheduled 3 hours one week, 12 the next and then none for two weeks and then 6. Who's to tell? Part time work is a gamble at this place. You can find coworkers (although you may never "meet" them) who give a damn despite the lack of guiding, company principles. Good, honest people who realize that wine.com is a retail enterprise where the customer should always come first.

Cons

The Covid pandemic was the best thing that ever happened to this company. Business quintupled. QUINTUPLED! The world shut down and many started drinking more and no one wanted to leave their houses and restaurants/bars were closed and in some states no liquor stores were open (We saw you Pennsylvania!). Ship wine to everyone! Everyone started working overtime. Full-time, part-time, salaried and hourly. Everyone was busting their hump. This pandemic was a nightmare but business was en fuego. Pumped up by the pandemic, the C-Suite aka the MICs (Morons In Charge) said "you ain't seen nothing yet! We're gonna GROW GROW GROW!!! Let's buy some warehouses and stop breaking the law in Ohio! And big bonuses for everyone!" The pandemic waned and then ended. Only a moron couldn't see that every American was yearning to return to their pre-pandemic life. And nothing they said would happen, did. So, since the spring they've laid off more than a third of their workforce with the latest massacre being on Weds July 27 with 70 people starting the day with a job and ending it without one. "Poof. You no longer work here. Sorry that you worked here for 12 years. Instead of paying you 24 weeks of severance like we should, we're giving you 2. Kinda like 24 but without that pesky 4 making it just 2. I'm not going to tell you that you'll be booted from all of our systems within the next 30 minutes nor afford you the opportunity to say farewell to anyone. But, any questions? I know you've been gut punched, head butted and, of course, sucker punched. But, again, any questions?" They put in an inventory management system that makes customer service a nightmare. No, we can't modify your order, silly, you made it more than 20 minutes ago. You'll need to cancel and start all over and when you do your promo code won't work! Why? Because our systems are designed to be anti-customer! Had you been here prior to us getting too big for our britches, we could merge your orders, get them all sent to the same place at the same time. But, at the end of the day, you're a customer which other than a part-time employee is the lowest form of life.

1.0
Feb 20, 2021

Diversity & Inclusion is NON-EXISTENT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have to say, they will hire Black & Brown employees...BUT for the warehouse or for customer service type positions. So if you are content with being at the warehouse - picking wines, packing boxes, or a customer service rep, then this company might work for you.

Cons

Take a good look at the "Team" on their website and that will tell you everything. Their senior-level executives are all White and mostly men. If you are Black or Brown - there's no chance of upward mobility. Sad but true.

1.0
Dec 20, 2022
Recommend
CEO approval
Business Outlook

Pros

They go bankrupt every 10-15 years.

Cons

This is a terrible company. They spent the last year trying to launch an IPO that was never going to happen. As a result they laid off over 100 people and lied to their staff about equity in the company. The entire finance depart was let go, then replaced, then all the replacements all left. Also, the top IT and Marketing executives quit, then they almost had a warehouse strike when they offered their workers worthless options instead of cash. This is a wine merchant trying to pretend that it's a tech firm. They are owned by a shady VC firm in NYC and will never generate a profit. The company is based on discounts that make their high prices lower, their inventory is supermarket quality, and they do not refrigerate their warehouses. If you like high prices, low wages, and a good old boy WASP leadership, this is the place for you.

Viewing 1 - 3 of 74 Reviews

Glassdoor has 86 Wine.com reviews submitted anonymously by Wine.com employees. Read employee reviews and ratings on Glassdoor to decide if Wine.com is right for you.