Working Solutions Reviews | Glassdoor

Working Solutions Reviews

Updated November 1, 2017
238 reviews

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4.1
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Recommend to a friend
Approve of CEO
Working Solutions President Kim Houlne
Kim Houlne
90 Ratings

238 Employee Reviews

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Pros
  • By FAR the BEST Work From Home platform I've ever worked with (in 116 reviews)

  • The ability to schedule flexible hours (in 21 reviews)

Cons
  • In MY experience there are no cons dealing with the company nor the people (in 32 reviews)

  • Sometimes hours you want to work are not available/ slow seasons equals low hours (in 11 reviews)

More Pros and Cons

  1. Helpful (5)

    "Working Solutions is the best!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Working Solutions part-time

    Pros

    By FAR the BEST Work From Home platform I've ever worked with.
    Management reaches out to ensure success.
    Continuous meetings to provide training.
    Management will gladly provide one on one consults.

    Cons

    NONE at all. All has been great

    Advice to Management

    Keep up the good work

    Working Solutions Response

    Sep 19, 2017 – CMO

    Thank you so much for your feedback and enthusiastic review! We really appreciate it and what you do for our clients and their customers...thanks!


  2. Helpful (2)

    "Travel agent"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Not much, I was encouraged for this review . We need more training. Yes

    Cons

    Horrible just a nas every one is being fired.

    Advice to Management

    Let s get it together you are disorganized. Horrible management.

    Working Solutions Response

    Nov 6, 2017 – CMO

    I am so sorry that you feel this way. I hope that you have reached out internally to voice your thoughts. If you are not satisfied with that approach please feel free to contact me at... More

  3. Helpful (7)

    "Working Solutions is LEGIT!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Resource Coordinator in Seattle, WA
    Current Employee - Senior Resource Coordinator in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Working Solutions part-time (More than 3 years)

    Pros

    Flexible hours, nice pay w/potential bonuses, understanding supervisors and resources. Working solutions is a great company to work for.

    Cons

    I wish there were more chat/email only type opportunities. I have small children, and it is hard to work during the day when talking on the phone.

    Advice to Management

    Make yourself more present to everyone. It is hard getting to know management while working remote. Send out an occasional email. Things in the Vyne get lost easily. Thank you for this company to be able to stay home and work!

    Working Solutions Response

    Aug 21, 2017 – CMO

    Thanks for the review and feedback...we really appreciate it and you! The funny thing is that we thought we were sending too many emails and didn't want to annoy the agents so that is why we use the... More


  4. Helpful (6)

    "Great Company But........."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Working Solutions full-time (More than a year)

    Pros

    Work at home, Flexible hours, Good management

    Cons

    the scheduling system is from the dark ages. They seem to invest is so much silly stuff for example upgraded chat room and Vyne, but they never seem to bring the scheduling system into this era. It does not always work properly and scheduling is stressful enough. They have been saying they were going to get a new scheduler for I know 2 years. Still the same old complex system

    Advice to Management

    Get a decent scheduling system. There is no reason agents should be so stressed trying to get hours to be able to work. One of the worst scheduling systems I have seen for any of the work at home companies.

    Working Solutions Response

    Oct 24, 2017 – CMO

    Thank you for taking the time to write a review and give us feedback. We are constantly trying to keep up with technology and provide the best experience across the board for our agents and our... More


  5. Helpful (6)

    "Love Working Solutions!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Resource Coordinator in Monticello, FL
    Current Employee - Senior Resource Coordinator in Monticello, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Working Solutions part-time (More than a year)

    Pros

    Working solutions is a wonderful company to work for! You schedule your own hours, you are your own boss! This company has the most caring team to work for, we are all like one big happy family! The pay is very good and so are the perks!

    Cons

    There aren't any cons for me!

    Working Solutions Response

    Aug 21, 2017 – CMO

    Thank you so much for your review and feedback! We certainly try to have it feel like one big happy family....because we really care about our agents...from our CEO on down...


  6. Helpful (3)

    "Current Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Real Time Adherence Specialist in Belpre, OH
    Current Employee - Real Time Adherence Specialist in Belpre, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Working Solutions full-time (More than 3 years)

    Pros

    Work from home and decent pay

    Cons

    No tuition reimbursement and low opportunity for advancement


  7. Helpful (3)

    "awesome"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Wausau, FL
    Current Employee - Anonymous Employee in Wausau, FL

    I have been working at Working Solutions part-time

    Pros

    Fantastic group of people to work with. You couldn't ask for more professional, helpful and wonderful people to work with.

    Cons

    At this time no cons

    Advice to Management

    Keep up all the hard work and fantastic job to all of you at Working solutions.

    Working Solutions Response

    Aug 21, 2017 – CMO

    Thank you for the "awesome" review! We appreciate you taking the time to let us know how things are working out for you at Working Solutions. Thank you for what you do for our clients and... More

  8. Helpful (8)

    "Program Success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Working Solutions full-time (More than 5 years)

    Pros

    Everyone is family. Truly love the people I work with and the work we do.

    Cons

    Sometimes it takes longer than necessary for plans to become implemented.

    Advice to Management

    Continue to listen to ideas from all levels of employees and implement some of the out-of-the-box ideas.

    Working Solutions Response

    Jul 28, 2017 – CMO

    Thank you for your review and feedback. So glad that working here has been such a positive experience. Please keep all those good ideas coming...sometimes we all feel that things can take too long... More


  9. Helpful (1)

    "n/a"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Working Solutions full-time

    Pros

    able to work from home

    Cons

    I do not have cons for them

    Working Solutions Response

    Sep 5, 2017 – CMO

    Thank you for your short and sweet review


  10. Helpful (4)

    "Comments on WSOL"

    StarStarStarStarStar
    Current Employee - Senior Resources Coordinator in Atlanta, GA
    Current Employee - Senior Resources Coordinator in Atlanta, GA

    I have been working at Working Solutions full-time (More than 5 years)

    Pros

    I love working with WSOL. Have been with them almost 5 years. Love being a independent contractor . Management Team is always great on each project. There here to help us not hurt us. Please don't hesitate to reach out if you need help.

    Irene

    Cons

    hate when sometimes hours are not avail.

    Working Solutions Response

    Jul 25, 2017 – CMO

    Thank you so much for your review and feedback. So happy that you have such positive feedback and have been with us for 5 year. Let's keep your track record going! We appreciate you and what you do... More


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