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Working Solutions

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Working Solutions

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Working Solutions Reviews

Updated Nov 25, 2023

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Found 420 of over 982 reviews
3.9
82% Recommend to a Friend
Working Solutions Chief Executive Kim Houlne
89% Approve of CEO

Found 418 of over 982 reviews

3.9
82%
Recommend to a Friend
89%
Approve of CEO
Working Solutions Chief Executive Kim Houlne
Kim Houlne
193 Ratings

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "work from home and flexible schedules(in 102 reviews)
  • "The training is great and mangers/staff very helpful.(in 79 reviews)
  • "The pay is good and working from home saves money driving to and from an office building.(in 67 reviews)
  • "Flexible Schedule and the ease of working from home(in 44 reviews)
  • "Very organize and Management is great(in 42 reviews)
Cons
  • "Being forced to either work other programs or they will make very few hours available to you(in 39 reviews)
  • "No benefits for independent contractors and work can be slower during off(in 26 reviews)
  • "Communication is poor throughout the company.(in 17 reviews)
  • "If upper management would take this seriously and make the changes, the Model would work but right now it is way out of control with a lot of Managers not doing anything to make this company better.(in 6 reviews)
  • "It is fairly difficult to be one of the first to get the hours you really want at schedule drop time, and if you do not hit your hours/numbers they require, you are penalized by having to be one of the last to get to schedule hours, and you lose any incentive pay for the entire next month.(in 5 reviews)

Ratings by Demographics

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This rating reflects the overall rating of Working Solutions and is not affected by filters.

    1. 5.0
      Oct 31, 2023
      Performance Specialist
      Current Employee, more than 10 years
      Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I have worked here for 17 years in various positions. I have been an independent contractor and an employee. The Upper Management treats us as a family. We are names and not numbers!! Our opinions and ideas are valued.

      Cons

      Being a remote employee, we can't call in for snow days!!!

      2
      1. 5.0
        Nov 16, 2023
        Independent Contractor
        Current Employee, more than 1 year
        Dallas, TX
        Recommend
        CEO Approval
        Business Outlook

        Pros

        The best thing about contracting with Working Solutions is that you get to set your own schedule. Hense, you must work a minimum of 20 hours per week depending on what project within Working Solutions you are contracting with. Management is the best.

        Cons

        The down side of contracting with working solutions is that the pay rate per active on call minutes is .32 cents per active minute which sums up to $19.20 per hour so if you're not actively on a call for an entire hour you get paid for .49 minutes at that $.32 cent rate which equals to $15.63 an hour.

      2. Join the Working Solutions team
        See Our Latest Jobs
        1. 4.0
          Nov 25, 2023
          Senior Resource Coordinator
          Current Employee, more than 5 years
          Stuart, FL
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Flexibility Independent contractor Can work from anywhere Support staff

          Cons

          no increase in pay - ever

          1. 3.0
            Nov 20, 2023
            Customer Service Representative (CSR)
            Current Employee, less than 1 year
            Atlanta, GA
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Great education and prep work.

            Cons

            Not enough opportunities to move forward.

            1. 4.0
              Nov 9, 2023
              Independent Contractor
              Current Employee, more than 1 year
              Phoenix, AZ
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Choose your own hours and work as much as you want if busy.

              Cons

              Low pay and no benefitss

              1
              1. 4.0
                Nov 1, 2023
                Customer Service Agent
                Former Employee
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Choose your own hours. Pay is not bad

                Cons

                There are not always a lot of hours

                1. 5.0
                  Oct 25, 2023
                  Project Manager
                  Former Employee, more than 1 year
                  Dallas, TX
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Awesome atmosphere for anyone working there

                  Cons

                  None for this this job

                  1

                  Thanks so much for sharing your experience working with us! We're glad you loved it!

                  1. 2.0
                    Oct 12, 2023
                    Customer Service Representative
                    Current Employee, more than 3 years
                    Miami, FL
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Work own shift and time I move that

                    Cons

                    Little pay not much of any thing have to work really hard

                    Thank you for taking time to share your experience with us. We appreciate your hard work. We encourage independent contractors who work with us, like yourself, to select contracts that best align with their skills, interests, and compensation goals. If you haven't already, we'd suggest you meeting with a Working Solutions staff member on your current project to see if a different project is a better fit for your goals.

                    1. 3.0
                      Oct 14, 2023
                      Travel Consultant
                      Former Employee, more than 3 years
                      Dallas, TX
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Flexible work hours and great trainers

                      Cons

                      Low paying clients. Not enough work hours

                      1

                      Thank you for sharing your experience with us. We're glad that you enjoyed working with our educators and the flexibility of being an independent contractor with Working Solutions. We try our best to offer competitive compensation based on the role's responsibilities and any specialty skills required. We understand that the market changes rapidly and will continue to assess this area to ensure contractors are paid fairly. Thank you again for your feedback!

                      1. 3.0
                        Oct 5, 2023
                        Customer Service Representative (CSR)
                        Current Employee, more than 1 year
                        Texas City, TX
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Wfh office environment, flexible hours

                        Cons

                        Pay per minute per call

                        Thank you for sharing your experience working with us. We're glad you're enjoying the flexibility of working with us as an independent contractor.

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                      Working Solutions Reviews FAQs

                      Working Solutions has an overall rating of 3.9 out of 5, based on over 982 reviews left anonymously by employees. 82% of employees would recommend working at Working Solutions to a friend and 83% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, Working Solutions employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Working Solutions. This rating has improved by 6% over the last 12 months.

                      82% of Working Solutions employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Working Solutions 4.5 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Working Solutions to be culture, management, career development and the cons to be workplace, benefits.

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                      Glassdoor has 982 Working Solutions reviews submitted anonymously by Working Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Working Solutions is right for you.