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XAP Reviews

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2.2
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Peter Knepper
13 Ratings

24 Employee Reviews

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  1. "Positive changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at XAP full-time (More than 10 years)

    Pros

    Genuine, hardworking, knowledgable people Extremely generous benefits package
    Flexible hours

    Cons

    The commute (for some)
    High turnover rate in the Client Services Dept

    Advice to Management

    New CEO knows what he wants and is very honest and straightforward which is very much appreciated after all of these years! Communication has improved greatly!


  2. Helpful (1)

    "Directionless, Bad management. Avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at XAP full-time

    Pros

    Some nice people, who don't stay long because they find better jobs.

    Cons

    Management is the problem, and has been since the founder passed. They over-promise, under-deliver, and end up doing free work to keep clients. Huge mess.

    Advice to Management

    Replace management with new blood, not people interested in raising the value of the company, but who want to make a product worth selling again.

  3. Helpful (1)

    "Tech soecialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Very nice experience with new CEO

    Cons

    Struggling company but trying to get better

    Advice to Management

    Continue with current improvement plans


  4. Helpful (1)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Culver City, CA
    Former Employee - Anonymous Employee in Culver City, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at XAP (More than 5 years)

    Pros

    Good mission driven company with lots of good people. Try for the work hard, play hard environment, but not necessarily always successful.

    Cons

    Lots of product and customer issues. Lots of lip service without action. Great customers, but they are looking elsewhere for a better solution.

    Advice to Management

    Need to pay more attention to customer and employee needs.


  5. Helpful (1)

    "Company in Change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Culver City, CA
    Former Employee - Anonymous Employee in Culver City, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at XAP full-time (More than a year)

    Pros

    Smart people
    Friday bagels and donuts
    Flexible Work Schedule, able to work from home for some employees
    Great benefits - full health care, matching 401K, office closed between Christmas and New Years.

    Cons

    Constant Turnover
    No clear goals for the company or employees
    Lack of communication between departments
    Lack of understanding all the products, and how they work together or benefit the company

    Advice to Management

    New CEO started as I was leaving, so I hope these are being addressed. The company needs clear goals and buy-in from all teams. The executives need to work together for a greater good than constantly defending their own positions.


  6. Helpful (4)

    "RUN, if you can"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Culver City, CA
    Former Employee - Anonymous Employee in Culver City, CA
    Doesn't Recommend
    Negative Outlook

    I worked at XAP full-time

    Pros

    Great medical benefit. Bagel, Donuts, Wine and Cheese. CTO always encourage employee that they are lucky to have a job.

    Cons

    Ride the horse, shoot the dog type of environment. New CEO ask employee to donate hours. Very brown nose company.

    Advice to Management

    Stop getting yourself raises.


  7. Helpful (3)

    "Client Success Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Success Leader in Culver City, CA
    Former Employee - Client Success Leader in Culver City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at XAP (More than a year)

    Pros

    A few of the folks that had been there for 10 years plus loved the company and were good at their job.

    Cons

    No vision for the company, outdated technology, most people did the job but without any passion, senior leadership fought with each constantly band out in the open.

    Advice to Management

    n/a

  8. Helpful (4)

    "Loved it until THEY ruined it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Manager
    Former Employee - Client Services Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at XAP full-time (More than 5 years)

    Pros

    The People. Great Co-workers. Friendly atmosphere.

    Cons

    Management, Management, and poor management! I worked at XAP for 5 years and loved every minute of the hard work and low pay until the new management took over. Ren and Stimpy decided they knew what was best for the company and got the new CEO to drink the Kool-Aide. They made decisions based on favoritism instead of actual job knowledge. If you were a part of their group then you were "Golden". The other poor saps were marginalized, undervalued and treated like uneducated morons. Do I sound bitter? I'm not. Leaving that place was the best thing to ever happen in my life. I miss my friends their but I don't miss the superior attitude of one particularly clueless VP. Some of his decisions caused him to loose several loyal employees.

    Advice to Management

    Fire your VP's! They're lying to you! When 5 people from one department leaves, its the Manager, not the team.


  9. Helpful (4)

    "Good Coworkers, Stagnant company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Culver City, CA
    Former Employee - Software Engineer in Culver City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at XAP full-time (More than 8 years)

    Pros

    I enjoyed the camaraderie with my other coworkers. Was easy to work with the other employees

    Cons

    This company is stagnant.

    The technology stack was outdated, There was no drive to update the foundation code, the only drive by management is adding new features or customizations to the products. So the old foundation hinders development and the base code was not kept up-to-date with current technology or best practices.

    There is no movement once in a position. Engineers are separated in their particular products and don't have much chance to branch out to other XAP products. There have also been no performance evaluations or raises in several years.

    Advice to Management

    Keep up-to-date on the current technology and methodology, Do not just focus on the new features requested by clients, but initiate projects to re-factor the foundation code base to bring it up to current standards in technology and design patterns.


  10. Helpful (4)

    "Great product - no more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Culver City, CA
    Former Employee - Anonymous Employee in Culver City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at XAP full-time (More than 3 years)

    Pros

    The people are the nicest and most helpful bunch I have ever worked with. There is a comfortable working environment and team collaboration. Everyone - always friendly and approachable.

    Cons

    There is no leadership or direction from management. Employees are not valued or rewarded. Problems are brushed under the carpet. The product is outdated and there is no investment to bring it current. Morale and motivation are low. There are a lot of office politics and its apparent to everyone.

    Advice to Management

    Fire upper management and bring in a new team to clean house and run a true software development shop.


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