Zapproved Reviews | Glassdoor

Zapproved Reviews

Updated May 9, 2019

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Found 36 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
64%
Recommend to a Friend
77%
Approve of CEO
Monica Enand
27 Ratings
  1. Helpful (1)

    "I like it here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zapproved full-time for less than a year

    Pros

    - Welcoming culture and super friendly people - Great onboarding: I've worked for companies as small as 70 people, and as big as 30,000, and I've never had such a thorough, and complete onboarding experience. I felt very supported my first few days. (Note: I still feel supported, but the first days of a new gig are especially tough.) - Growth opportunities galore: Here I have the opportunity to develop skills that...

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    Cons

    The only con I can think of is the company is in a high growth, high change period right now. That being said, this phase of growth (and the growing pains that come with it) were made very clear to me throughout the interviewing processes. It's hard for me to list it as a con, because I already knew this was exactly what I was getting myself into. Personally, I find it all very exciting, but if you tend to be change adverse,...

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    Zapproved2019-02-13
  2. Helpful (1)

    "Highly rewarding, fun, and somewhat chaotic workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zapproved full-time for more than a year

    Pros

    TLDR An incredible company to work for if you're passionate, a decent person, and flexible with a LOT of change. I've worked at Zapproved for 2 years now and absolutely love it, so keep that bias in mind when reading my review :) PEOPLE Let's start with the old cliche - the people here are amazing! What I mean by that is we have a higher number of employees than your average software company that: -Care about...

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    Cons

    WORKLOAD The flipside of all the pros is that it means we're a very ambitious group that expects a lot from each other, and we tend to move FAST here. Major projects can appear like a wild Pokemon and hit full speed before you can blink an eye, and burnout happens easily. AWKWARD TEENAGE STAGE I would describe us as in our awkward teenage years - we're not really the quirky Start Up anymore, and we're not a big...

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    Advice to Management

    -Keep improving communication channels -Get Executive Leadership in front of the company more -Shift the culture on some teams from too-many-cooks-in-the-kitchen to informed delegating

    Zapproved2019-05-09
  3. "Solid company with good ethics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Zapproved full-time for more than a year

    Pros

    Plenty of opportunity, ability to change direction as needed, committed to growth

    Cons

    Lots of change right now, but it is in the right direction

    Zapproved2019-03-13
  4. Helpful (4)

    "Strong community"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Approves of CEO

      I have been working at Zapproved full-time

      Pros

      More than any other place I've worked, Zapproved feels like a community. I think the tone of our culture is set by our CEO and the rest of the exec team - they are accessible and kind, which sets a great example for the rest of the company. I also appreciate the level of transparency that we have - there's very rarely something that goes on that isn't shared and discussed with the entire company, which in my opinion makes...

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      Cons

      We're in an interesting phase of our growth right now, and I think it can feel to some like the company is hiring for new positions rather than helping people grow into those roles. My sense is that it's mostly a result of the specific stage the company is in right now, and that the leadership is aware of the need to balance growth opportunities for current employees with the need for specialized talent.

      Zapproved2019-01-01
    • Helpful (6)

      "Probably the worst tech company to work at in PDX"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Zapproved full-time for more than 3 years

      Pros

      Nothing really, all the "pros" others post about you can get at any tech company across the US these days. And the benefits are far greater.

      Cons

      - Everyone who is good at their job and cares leaves because there is a never ending stream of false promises and lies. The people who stay, do so because they like that they can hide behind their bs power points and best practice speeches and pretty much get paid to do nothing while providing zero value. Those are also the people who get promoted into leadership positions. - Vista is out for one thing and one thing...

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      Advice to Management

      Even if I gave some you wouldn't listen to it.

      Zapproved2019-02-14

      Zapproved Response

      February 19, 2019CEO

      If you worked at Zapproved for more than 3 years then I know you were a major contributor to our current success and for that I am so appreciative. I am so sorry that you feel this bad looking back on your experience. No former (or current) Zapprovian should ever feel that way. I ...

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    • Helpful (7)

      "Not engineer friendly"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Zapproved full-time

      Pros

      - Plenty of snacks, coffee and carbonated water - Weekly catered Monday lunch - Decent 401(k) with employer match

      Cons

      - Inexperienced leaders are promoted from within. Frequent political drama and backstabbing leads to highly toxic work environment. - Engineers treated as second class citizens. - Most senior engineers and several managers have been either forced out or quit. This year has seen a very high level of attrition and the company is struggling to backfill. - Engineers are scapegoated after they leave. - No clear vision...

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      Advice to Management

      - Treat engineers with the same respect you treat salespeople. Engineers are not blind and see the favoritism. - Hire competent leaders. - Competitive salaries.

      Zapproved2018-12-24

      Zapproved Response

      January 4, 2019CEO

      Thank you for writing your review and I felt compelled to respond directly. 2018 was a difficult year for our Engineering team. While that is true, the underlying reason was that Engineering built a great product that the market wanted. This rapid adoption pushed our systems, but ...

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    • Helpful (6)

      "small company with big problems"

      StarStarStarStarStar
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Software Engineer in Portland, OR
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Zapproved full-time for more than a year

      Pros

      Most of the people who work there are amazing. They're respectful, collaborative, insightful humans who are eager to solve problems. Their use of technology is very cool and they are willing to give young, unexperienced people an opportunity to get hands on skills. Zapproved is a great place to start your career because they have some great mentors. They are also really willing to pay for training materials, classes,...

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      Cons

      For a company that talks a lot about diversity, management does NOT treat female and employees of color with the same respect as white, male employees. While employed at Zapproved, I witnessed several people get away with some appalling behavior. Some male employees are allowed to talk over coworkers and make rude remarks to their peers (verbally and in email). Several male employees (current and former) are known CREEPS...

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      Advice to Management

      If you're going to claim "transparency" as a core value, be honest with yourselves about what's happening in your office.

      Zapproved2018-11-26

      Zapproved Response

      November 29, 2018Chief People Officer

      We are truly saddened to read that this was your experience at Zapproved. As you mention above, we have a respectful, collaborative team and we have zero tolerance for the behaviors you discussed. When situations like this have occurred in our workplace we address them immediately ...

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    • Helpful (3)

      "Overall Great Experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Product Owner 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Zapproved full-time

      Pros

      Zapproved gave me an opportunity in a field I had no experience in and for that I will always be grateful. If you're a passionate, driven individual lacking extensive experience in Engineering and particularly Product, I can't recommend it enough. In my experience the general caliber of Zapproved employees is superior to that of my coworkers elsewhere. Everyone's experience is different but some of the highlights of...

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      Cons

      Organizational change happens fast. If you're the type of person who thrives in ambiguity and can take initiative in chaotic settings you will thrive here. The High Potential Low Experience (HPLE) hiring model they work off is a double edged sword. While it's great for driven, smart people who want to break into tech without much experience, it can lead to disproportionate amounts of responsibility/stress on more...

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      Zapproved2018-08-17
    • Helpful (4)

      "Great company to grow with!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales in Portland, OR
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Zapproved full-time for less than a year

      Pros

      1) Culture - Can't beat it. You can be yourself 2) Growth - Everybody is here to help you grow, whether it be in your department or outside of your department. The company has a goal and everybody sticks to it. 3) Networking - Who you meet at this company will undoubtedly help you foster your career well past Zapproved. 4) Company Outlook - There's no doubt that the eDiscovery space is growing and Zapproved is...

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      Cons

      We're growing and with growth comes growing pains. Directions can feel like they're changing frequently.

      Zapproved2018-07-28
    • Helpful (4)

      "Bubble"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Portland, OR
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Zapproved full-time

      Pros

      Great people and products, very consistent view with affirmation for like-minded people. Leading in community discussions around “diversity and inclusion”. Training program for entry level folks is springboard for careers.

      Cons

      Few experts to learn from when it comes to new (or old) ways. Seems to be a ceiling of knowledge that even interns notice after a while. Not much technology challenge, but a lot of process challenge. Definition of “diversity” excludes many (but is still a good start ).

      Advice to Management

      Understand and respect those who are genuinely different . The changing plans reflect on you poorly — do your homework and get the company aligned on tangible things that matter, not pet ideas (yours or from TED talks) or what you did at your previous job.

      Zapproved2018-08-13

      Zapproved Response

      August 16, 2018CEO

      Thank you for your thoughts on Zapproved, we always appreciate feedback. We strive to create an atmosphere where everyone can grow, such as through our efforts that you called out around our investment in creating a diverse and equitable community and growing early-stage talent. ...

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    Found 36 reviews