ZipRecruiter Reviews | Glassdoor

ZipRecruiter Reviews

Updated October 22, 2018
163 reviews

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3.6
StarStarStarStarStar
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Approve of CEO
ZipRecruiter Co-Founder & CEO Ian Siegel
Ian Siegel
118 Ratings

163 Employee Reviews

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Pros
  • "ZipRecruiter means what they say about work-life balance" (in 9 reviews)

  • "The company pays well and also provides excellent benefits like stock options and fully paid health insurance" (in 8 reviews)

Cons
  • "I have heard from the mouths of upper management that they don’t care about the sales floor" (in 12 reviews)

  • "They are focused on money and not people when it comes to their sales team" (in 6 reviews)

More Pros and Cons

  1. "Nice Culture, Good Sales Atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZipRecruiter full-time

    Pros

    Benefits, Pay, and Unlimited Vacation Are Excellent!

    Cons

    Being a tech company change is constant, sometimes there are major communication issues between product marketing and sales.


  2. "Building a rocketship mid-flight!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mid Market Account Manager in Tempe, AZ
    Former Employee - Mid Market Account Manager in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ZipRecruiter full-time (More than a year)

    Pros

    Constant change and always new opportunities.

    Cons

    Goals can sometimes seem out of reach.

  3. Helpful (2)

    "Work with existing accounts to explore desired needs and provide a solution based on discovery analysis."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Account Manager in Tempe, AZ
    Current Employee - Key Account Manager in Tempe, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at ZipRecruiter full-time (More than a year)

    Pros

    Fun culture, catered food daily, stocked kitchen, convenient location, great benefits and health/ dental coverage.

    Cons

    Tons of change, some necessary. It’s called “building a rocket ship mid flight” which makes sense. CEO/ Directorial teams seem to focus more on pointless metrics to put you in a box than catering to different sales styles.

    Advice to Management

    Stop changing things from day to day, week to week and month to month. Stick to the basics. Let your reps that are consistent do their thing and help the people that require it.


  4. "Account Acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Acquisition Account Manager in Tempe, AZ
    Current Employee - Acquisition Account Manager in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZipRecruiter full-time (Less than a year)

    Pros

    Pay, support and freedom to work from home

    Cons

    Long hours, uncertain about longevity


  5. Helpful (6)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at ZipRecruiter full-time

    Pros

    I would say free food

    Cons

    The management team is unprofessional and not educated on how to lead a team. They need to give more on-going training and have more attainable goals. I have heard from the mouths of upper management that they don’t care about the sales floor. They are just trying to hit their ridiculous goals at the expense of employees.

    Advice to Management

    Treat people with respect and have the decency to be honest about the changes you make. We’re adults, not right out of college kids who don’t know how a sales floor works.


  6. "Inside Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Manager in Tempe, AZ
    Former Employee - Inside Sales Manager in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ZipRecruiter full-time (More than a year)

    Pros

    -Great Salary and Commission Structure
    -Amazing Benefits
    -Flexibility of position
    -Surrounded by hungry and motivated individuals
    -Rapid Change
    -Unlimited PTO

    Cons

    -Rapid change (not for everyone)
    -Fast industry, competitors quick to make changes so always need to remain educated

    Advice to Management

    This is a high paced/high speed company that may not be for everyone. Many negative reviews can be attributed to the rapid change that is often here. You will never feel stagnant in this work place, as ZipRecuriter has the ability to pivot and change as needed, without getting left behind the competitors. If you are looking for a rapidly growing company that adapts to its surroundings and competitors, to stay ahead, this is the work place for you. You will never be bored, and feel extremely accomplished day in and out!


  7. Helpful (2)

    "a great company for people who want to chill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ZipRecruiter full-time

    Pros

    great work life balance but incompatible compensation

    Cons

    If you are good at dealing with office politics, this is the place for you to climb

  8. Helpful (1)

    "Account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Tempe, AZ
    Current Employee - Account Manager in Tempe, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ZipRecruiter full-time (More than 3 years)

    Pros

    free food, great atmosphere

    Cons

    None . think the company is great

    Advice to Management

    keep doing what you are doing!


  9. Helpful (3)

    "Mid Market Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at ZipRecruiter full-time (More than a year)

    Pros

    Unlimited PTO
    Great Benefits--They pay for me and my boyfriend's benefits
    Free Catered Lunch Everyday
    Great People
    Fun Parties and Outings
    Lots of Money to be Made
    Uncapped Commissions

    Cons

    Unattainable Goals
    Used to be all about work balance, now can barely take time off
    Very easy to get demoted or fired for performance
    high turnover rate

    Advice to Management

    Lower goals for slower months
    Bring back the work-life balance!
    Don't have the goals be the same for when we got inbounds


  10. Helpful (7)

    "Inside Sales Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at ZipRecruiter full-time

    Pros

    ZipRecruiter is an outstanding company, making tremendous headway in a market that's been somewhat unchanged for years. The benefits are very attractive, catered lunches everyday, coffee machines everywhere, ping pong, great healthcare, unlimited time off, great building locations, no grinding you for 80 hours a week, they believe in 40 hours period, they also have huge and fun company-wide parties twice a year.

    Cons

    I won't speak for the entire organization because from what I can see, there isn't much to complain about company-wide. My observations are specifically pertaining tot he sales department in the Arizona office. I've been in sales all my adult life and the ZipRecruiter Sales department is by far the most stifling and least friendly departments to work. You've never experience micro-management like this before. The department recently had some massive changes to compensation, goals, product, pitches, marketing, and culture. Leaders here will beat your ear drums until they bleed about growth and making you a strong and marketable sales person, but the truth is that the environment is a churn-and-burn style with employees. When I began in 2016, turnover in sales was under 2%, now it's over 25%. Certainly, not everyone who's hired is cut out for gritty tele-sales but the numbers and my anecdotal experience will tell you that this place eats its young and moving up will be extremely hard, there was a point in time when it was extremely easy but the doors are closed. I wouldn't recommend a sales role here, every other department is amazing and will have an enjoyable atmosphere. Only take a sales role if you are a pitbull of a salesperson and are amazing at managing stress, this place will dump stress on you 100x what it needs to.

    Advice to Management

    Stop de-humanizing your employees. Realize there is actually more than the bottom line, or else be upfront about this in interviews and job postings. Baiting and switching is reprehensible.


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