ZipRecruiter Reviews | Glassdoor

ZipRecruiter Reviews

Updated August 20, 2018
158 reviews

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3.6
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ZipRecruiter Co-Founder & CEO Ian Siegel
Ian Siegel
114 Ratings

158 Employee Reviews

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Pros
  • "The company pays well and also provides excellent benefits like stock options and fully paid health insurance" (in 8 reviews)

  • "ZipRecruiter means what they say about work-life balance" (in 8 reviews)

Cons
  • "Upper management makes zero effort to help you with any situation since you can be easily replaced" (in 11 reviews)

  • "They are focused on money and not people when it comes to their sales team" (in 6 reviews)

More Pros and Cons

  1. "Inside Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Manager in Tempe, AZ
    Former Employee - Inside Sales Manager in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ZipRecruiter full-time (More than a year)

    Pros

    -Great Salary and Commission Structure
    -Amazing Benefits
    -Flexibility of position
    -Surrounded by hungry and motivated individuals
    -Rapid Change
    -Unlimited PTO

    Cons

    -Rapid change (not for everyone)
    -Fast industry, competitors quick to make changes so always need to remain educated

    Advice to Management

    This is a high paced/high speed company that may not be for everyone. Many negative reviews can be attributed to the rapid change that is often here. You will never feel stagnant in this work place, as ZipRecuriter has the ability to pivot and change as needed, without getting left behind the competitors. If you are looking for a rapidly growing company that adapts to its surroundings and competitors, to stay ahead, this is the work place for you. You will never be bored, and feel extremely accomplished day in and out!


  2. "a great company for people who want to chill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ZipRecruiter full-time

    Pros

    great work life balance but incompatible compensation

    Cons

    If you are good at dealing with office politics, this is the place for you to climb

  3. "Account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Tempe, AZ
    Current Employee - Account Manager in Tempe, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ZipRecruiter full-time (More than 3 years)

    Pros

    free food, great atmosphere

    Cons

    None . think the company is great

    Advice to Management

    keep doing what you are doing!


  4. Helpful (1)

    "Mid Market Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at ZipRecruiter full-time (More than a year)

    Pros

    Unlimited PTO
    Great Benefits--They pay for me and my boyfriend's benefits
    Free Catered Lunch Everyday
    Great People
    Fun Parties and Outings
    Lots of Money to be Made
    Uncapped Commissions

    Cons

    Unattainable Goals
    Used to be all about work balance, now can barely take time off
    Very easy to get demoted or fired for performance
    high turnover rate

    Advice to Management

    Lower goals for slower months
    Bring back the work-life balance!
    Don't have the goals be the same for when we got inbounds


  5. Helpful (4)

    "Inside Sales Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at ZipRecruiter full-time

    Pros

    ZipRecruiter is an outstanding company, making tremendous headway in a market that's been somewhat unchanged for years. The benefits are very attractive, catered lunches everyday, coffee machines everywhere, ping pong, great healthcare, unlimited time off, great building locations, no grinding you for 80 hours a week, they believe in 40 hours period, they also have huge and fun company-wide parties twice a year.

    Cons

    I won't speak for the entire organization because from what I can see, there isn't much to complain about company-wide. My observations are specifically pertaining tot he sales department in the Arizona office. I've been in sales all my adult life and the ZipRecruiter Sales department is by far the most stifling and least friendly departments to work. You've never experience micro-management like this before. The department recently had some massive changes to compensation, goals, product, pitches, marketing, and culture. Leaders here will beat your ear drums until they bleed about growth and making you a strong and marketable sales person, but the truth is that the environment is a churn-and-burn style with employees. When I began in 2016, turnover in sales was under 2%, now it's over 25%. Certainly, not everyone who's hired is cut out for gritty tele-sales but the numbers and my anecdotal experience will tell you that this place eats its young and moving up will be extremely hard, there was a point in time when it was extremely easy but the doors are closed. I wouldn't recommend a sales role here, every other department is amazing and will have an enjoyable atmosphere. Only take a sales role if you are a pitbull of a salesperson and are amazing at managing stress, this place will dump stress on you 100x what it needs to.

    Advice to Management

    Stop de-humanizing your employees. Realize there is actually more than the bottom line, or else be upfront about this in interviews and job postings. Baiting and switching is reprehensible.


  6. "Existing Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Existing Sales in Tempe, AZ
    Current Employee - Existing Sales in Tempe, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ZipRecruiter full-time (Less than a year)

    Pros

    Good salary and commission structure.
    Free Lunchs - Vitamin waters, etc.
    Consultative selling structure.
    Nice building by the lake.
    Ability to control your promotions and getting nice raises for passing goals.
    Can make $80k - $150k pending on your position. If you hit goals.

    Cons

    Goals are high but achievable just a little stressful to hit at times.
    Limited leads, though that seems to be changing.
    Really tests your ability to upsell and manage time efficiently not how well you sell.

    Advice to Management

    Like any company theres too many manager meetings


  7. Helpful (6)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ZipRecruiter full-time (Less than a year)

    Pros

    They have great benefits with very little cost to employee.

    Cons

    Toxic work environment. They are focused on money and not people when it comes to their sales team. Micromanagement is taking away from time people could be working. There are people that work very little and as long as they are meeting their goal their behaviors are overlooked. Very inconsistent. Their policy is produce or be fired while having a very poor training team. The initial training was abysmal in preparing you for the position. Unlimited PTO for the sales team is pointless. If you were to take 2 weeks off you are still required to meet the goal for the entire month. I would rather have a set amount of time and have the goal prorated so that I could actually enjoy some time away from work without worry.

  8. Helpful (1)

    "great place to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Santa Monica, CA
    Current Employee - Coordinator in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZipRecruiter full-time (Less than a year)

    Pros

    - Fun work environment
    - Great benefits, free breakfast and lunch, other great perks

    - I am lucky to be able to go to work every day and be surrounded by such motivated, intelligent individuals

    Cons

    - compensation has not always been fair/the best, but improvements are being made


  9. Helpful (15)

    "Unstable & bleeding out."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Tempe, AZ
    Former Employee - Account Manager in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ZipRecruiter full-time (More than a year)

    Pros

    Excellent work/home life balance & benefits. PTO, Vacations, Medical benefits fully covered. Catered lunches. Lots of good people. Great service to clients with tons of potential to be the best. Excellent location in the valley for all to commute.

    Cons

    They don't match your 401k contributions until a year later forcing you to lose all compounded interest. Then on your every two week paydays, they don't submit your contributions to the 401K until 3-4 days after getting paid, which means they are collecting the interest you should be. The benefits are slowly being dwindled, such as flexible work schedule.

    Constantly trying to change things and pit departments against each other for the same business opportunities. Increasing goals month after month, Implant the changes, then try to train everyone after the fact on the change. Lots of experimenting at employees expense. Has become extremely micro-managed to increase each individuals efforts. Lots of “busy work” that provide reports for middle management so they can be held accountable to upper management and show their stats which slows down productivity.

    Training provided is usually a joke with one blow heart who likes the sound of his own voice. They keep trying to reinvent the wheel and fix things that aren’t broken to in increase their bottom dollar.

    Advancement is based on who you know, not what you know, and they eliminate those that challenge the status quo.

    Advice to Management

    Go back to your roots & quit trying to be something your not yet. Focus on the product and service to client base & employees.


  10. Helpful (6)

    "A dismal place for the progressive minds."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at ZipRecruiter full-time (Less than a year)

    Pros

    PTO unlimited, catered lunches, snack, the normal stuff most start ups have nowadays. It's a great place to learn how NOT to run a company/office.

    Cons

    By far the most unprofessional place I've ever worked for. Upper management is clueless, even some middle tier managers. Favoritism runs rampant. Office politics ruin the place. If you think differently than the "posse" that controls the office, you're blackedball. They will find a way to force you out. So many liars, thus creating a truly toxic culture. Stay far, far, far away!

    Advice to Management

    Get rid of the individuals throughout the entire office that are there to push their own personal agendas. Listen to your employees, treat them better because it's clear as day that you don't care about the people on the front lines trying to take care of what's most important.... the customers!


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