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ZipRecruiter Reviews
67% Recommend to a Friend
74% Approve of CEO
Recommend to a Friend
Approve of CEO
Ian Siegel
329 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Great people and an ever evolving product to always stay relevant in the recruiting platform space!" (in 36 reviews)
- "PTO unlimited, catered lunches, snack, the normal stuff most start ups have nowadays." (in 17 reviews)
Cons
- "Everything is always changing, managers don’t put forth the effort to inform you of where your at." (in 14 reviews)
- "So to paint the picture for you.. bad training + no ramp up + lead scarcity = everyone is in the red." (in 8 reviews)
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Found 516 of over 537 reviews
Updated Sep 22, 2023
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- 4.0Aug 30, 2023Enterprise Ad Operations SpecialistFormer Employee, less than 1 yearLos Angeles, CA
Pros
I worked on the Enterprise Ad Ops team which serves as the implementation arm for the CSM and Sales team. We specialized in ensuring that all high volume enterprise client job distribution requests, job-board to ATS integrations and new account set ups were configured in a timely manner. ZipRecruiter is a very well scaled company and they are heavily invested in creating a modern job board that utilizes AI and advanced integrations into client talent management systems. ZipRecruiter has a strong culture, excellent new employee training program and excellent work-life balance. Their recruitment process really ensures that they hire employees that fit and strengthen an excellent, collaborative culture.
Cons
Stability. ZipRecruiter is still a relatively new company and given that it is a job board, it is reliant on an economy where unemployment is down and hiring is up. If national unemployment increases ZipRecruiter's revenue is very impacted due to them historically not having an alternative product that has more inelastic demand in a bad economy. I do think that ZipRecruiter is heavily invested in the best future technologies that exist in the talent management market and due to this I think they may have a future where they have a more diverse product range that will perform better in a bad economy. However, as long as their products are primarily tied to job posting and talent attraction, stability will be an issue at ZipRecruiter.
- 2.0Sep 8, 2023Customer Service AdvocateCurrent Employee
Pros
-Base pay is pretty high in comparison to similar roles. - Remote/hybrid schedule offered(however changes could be coming) -Health care benefits are good -Direct management involvement
Cons
- lack of stability- company has been through a RIF in 2023 and the dust still hasn't settled with departments being removed completely and staffing issues. - Detached from company culture and lower morale - Stagnant career development for marginalized individuals and favoritism.(before and after the RIF) - Short staffed departments leading to heavy workloads causing staff burnout. -Internal tech issues that impact employees and customers. -Middle and Upper Management have become disconnected from the front-line employees. -Work-life balance
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ZipRecruiter Reviews FAQs
ZipRecruiter has an overall rating of 3.7 out of 5, based on over 537 reviews left anonymously by employees. 67% of employees would recommend working at ZipRecruiter to a friend and 47% have a positive outlook for the business. This rating has decreased by -12% over the last 12 months.
67% of ZipRecruiter employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ZipRecruiter 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at ZipRecruiter to be career development, culture, benefits and the cons to be senior leadership, management.
