iBasis Reviews | Glassdoor

iBasis Reviews

Updated October 12, 2018
52 reviews

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3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
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Feddo Hazewindus
4 Ratings

Employee Reviews

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  1. "Deployment Engineer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at iBasis full-time

    Pros

    iBasis was a awesome place to work, the colleagues were very friendly, the business had been growing and they kept the product advanced in the market.

    Cons

    I cannot really think of any downsides of working in that company, as long as the employee has the drive to advance own career, there were space to grow

    Advice to Management

    The VoIP market has been declining, the company moved to LTE market, I think it's a good move, to keep the company competitive in the market


  2. "good learning environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Sudbury, MA
    Current Employee - Software Engineer in Sudbury, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at iBasis full-time (More than 3 years)

    Pros

    good learning environment,
    work life balance

    Cons

    no appraisal on yearly basis.

    Advice to Management

    no advice

  3. "Unclear future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at iBasis full-time

    Pros

    Very diverse group of smart people

    Cons

    Too big of a stuctual change in a very short period of time

    Advice to Management

    Make sure to keep enough knowledge while making drustic changes


  4. Helpful (4)

    "Rotten Operation"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at iBasis full-time

    Pros

    Dynamic, innovation, kind and fun employees.

    Cons

    Similar to any company, iBasis had both pros and cons but unfortunately anything positive was quickly destroyed when Feddo Hazewindus joined as CEO, two years ago.

    There was a review on here earlier that was spot on but has since been removed.

    Hazewindus joined iBasis as CEO with no relevant experience and zero decency or compassion for the employees. In his 2 short years he has managed to demolish all that was good about iBasis:
    Culture
    Value
    Innovation
    Product enhancement

    Under Hazewindus “leadership”, iBasis is a shell of its former self.

    At one point there was a caring HR team, but Hazewindus destroyed that as well.

    Shame on you, Feddo Hazewindus

    Advice to Management

    Shut down the company if you can’t figure out how to behave like leaders and towards the employees.


  5. "Company was great in the beginning but today it is just a shell of what it used to be."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telecommunications Engineer in Burlington, MA
    Former Employee - Telecommunications Engineer in Burlington, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at iBasis full-time (More than 10 years)

    Pros

    Great entry level experience in Telecom field. Constantly dealing with new technology.
    Lots of learning opportunities if you are willing.

    Cons

    Company is slowly loosing it's footing in the telecom field. It used to be a leader in VOIP but today it is barely competing with big corporations. Trying real hard to stay relevant.


  6. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at iBasis full-time

    Pros

    Great benefits, flexible schedule, reporting and tools

    Cons

    pay, downsizing, no growth opportunities


  7. "Truly a Global company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at iBasis full-time

    Pros

    iBasis is a very global company. It is owned by the Dutch and has employees from all corners of the world. They honor diversity and are globally focused.

    Cons

    Promotions from within are few and far between.

  8. "PrePaid Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at iBasis full-time

    Pros

    Great people, flexible schedule, and good team environment

    Cons

    struggled to keep up with trends.


  9. "Good company, friendly people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at iBasis full-time

    Pros

    The people are wonderful and the company cares about its employees. Most managers are pretty flexible and allow people to have a good work/life balance. They have great reporting and every tool you need to do your job effectively.

    Cons

    Top down communication is not always good. There is internal competition between regions and between divisions that is not always healthy. Opportunities for advancement are few.


  10. "Great comapny"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Administrator in New Bedford, MA
    Former Employee - Systems Administrator in New Bedford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at iBasis full-time (Less than a year)

    Pros

    Great Company, great benefits, Good to their people.

    Cons

    Don't like the low cube height, open environment.

    Advice to Management

    none.