springbig reviews

3.8

65% would recommend to a friend

(79 total reviews)
avatar

Jeffrey Harris

76% approve of CEO

63% positive business outlook

springbig has an employee rating of 3.8 out of 5 stars, based on 79 company reviews on Glassdoor which indicates that most employees have a good working experience there. The springbig employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

79 reviews
1.0
Mar 13, 2023

Garage start-up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cool People and fun work environment

Cons

- Upper management has no clue what there doing - Important decisions are usually not planned and made on the fly - Greed runs the company

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springbig Response
3y
Thank you for taking the time to provide your feedback regarding your experience with our company on Glassdoor. At our company, we value feedback as it helps us to improve and better serve our employees. We're sorry to hear that you feel upper management makes last minuet decisions. We understand that changes can sometimes happen quickly, but we strive to ensure that all decisions are thoroughly considered and made with the best interests of our employees and the company in mind. We want to assure you that our company values our employees and their contributions to our success.
1.0
Feb 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Embark on a unique career journey under the guidance of a manager who's mastered the art of failing upwards. In this role, you'll witness firsthand the art of attributing your hard-earned achievements to the upper echelons, specifically a manager whose decision-making prowess is so reliant on ChatGPT, it's practically a co-manager. This managerial maestro has demonstrated a unique knack for guiding junior developers with all the precision of a lost traveler refusing to use a map, followed by an ambitious attempt to restructure the department, which somehow led to halving the team without halving the workload. Through it all, this leader has been catapulted from one high-stakes objective to another, leaving a trail of puzzled faces and untapped potential. Prepare to navigate a world where your efforts illuminate the path for someone else's ascent, in an environment that redefines the concept of "growth opportunities."

Cons

Your manager seems to have turned not knowing what they're doing into an art form, somehow stumbling upwards on the corporate ladder as if tripping over success in a blindfolded race to the top. In our corporate saga, the role of feature roadmap architect is brilliantly played by the CEO's son, whose strategies are as cutting-edge as the seasonal Starbucks menu. With a knack for mistaking the coffee house for a boardroom, he brews up innovation one venti-sized idea at a time. It's an approach that boldly challenges conventional wisdom, suggesting that the next tech revolution might just be hiding behind a pumpkin spice latte. In this visionary's hands, our product development is as unpredictable and varied as the café's daily specials, ensuring that our journey into the unknown is as caffeinated as it is inspired.

1.0
Dec 6, 2022

Avoid This Company

Recommend
CEO approval
Business Outlook

Pros

There are some wonderful, hard-working employees there. Benefits like PTO are also excellent. Easy to work remotely and communicate with your team. Great work/life balance.

Cons

A non-exhaustive list of reasons not to come here: They recently laid off some excellent, high-performing employees. There have been some, in my opinion, unfortunate financial decisions made by the company. Very few managers at any level of management know how to effectively manage a team: there was barely any communication, organization or leadership demonstrated by the people in charge, or the people in charge of them. Very few opportunities for employees to voice concerns, and when concerns were voiced, they were often squashed & ignored to the point where some felt uncomfortable speaking up against senior management's favorites. No career path; as a previous review stated, the annual performance review was just a form which never had any follow up. No managers discussed their signoff with us, no merit raises existed, no career progression or promotion opportunity came of it. There were no standard salary bands, just percentage increases, so employees hired at less than market rate could never escape from being underpaid, even if their efforts were recognized with a promotion. Each individual team felt like an isolated sinking ship with no support from the rest of the company. There was far too much work expected of teams that never had enough people to complete it, and not enough work put into solid, detailed, long-term planning. The company used an agile approach to software development which was anything but agile. The agile team was micromanaged by senior managers, metrics were nonexistent, and suggestions that an agile coach, consultant or business analyst might help fix process issues/inefficiencies were ignored. Problems were debated to death, but actual concrete improvements were hardly ever enacted.

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springbig Response
3y
We apologize your experience with springbig was less than you expected. We have many ways to allow employees to air their concerns, sadly it doesn't seem you were able to utilize those. We care very much about our peoples thoughts, opinions and ideas. This makes up who we are as an organization. The performance appraisal process has a timeline from early November to the end of the year, to allow for training and approval prior to having a chat with each employee. Finally, we are absolutely focused on a variety of long term planning initiatives as well as leadership development. We appreciate your comments and time you spent providing this review.
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Glassdoor has 83 springbig reviews submitted anonymously by springbig employees. Read employee reviews and ratings on Glassdoor to decide if springbig is right for you.