How much does a Technical Support Analyst make?

Updated Dec 3, 2023

Experience

Industry

Total Pay Range
$50K - $77K/yr
Base Pay
$48K - $72K/yr
Additional Pay
$3K - $5K/yr

$62K

/yr
$50K$77K
Most Likely Range

The estimated total pay for a Technical Support Analyst is $62,140 per year in the United States area, with an average salary of $58,553 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated additional pay is $3,587 per year. Additional pay could include cash bonus, commission, tips, and profit sharing. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role.

How accurate is this most likely Total Pay range (base + additional) of $50K-$77K/yr?

Total Pay Trajectory

For Technical Support Specialist

$53,020 /yr
Technical Support Specialist
$67,833 /yr
Senior Technical Support Specialist
$60,344 /yr
Technical Support Specialist IV
See Full Career Path

Download as data table

What is the total pay trajectory for Technical Support Specialist?

Job TitleSalary
Technical Support Specialist$53,020 /yr
Senior Technical Support Specialist$67,833 /yr
Technical Support Specialist IV$60,344 /yr

Top Paying Companies

For a Technical Support Analyst in United States

Below is the total pay for the top 10 highest paying companies for a Technical Support Analyst in United States. Employers include Google, Salesforce and Visa Inc..

1
Google
Google
$136,942/yr
1K open jobs
5
AT&T
$88,300/yr
7
IBM
$84,364/yr
10
Exago
$82,914/yr
See pay for all companies for a Technical Support Analyst in United StatesView data as table

Top Paying Companies

For Technical Support Analyst in United States

1Google$136,942
2Salesforce$100,772
3Visa Inc.$98,134
4Oracle$95,173
5AT&T$88,300
6Accenture$85,688
7IBM$84,364
8Ford Motor Company$83,149
9Dell Technologies$82,952
10Exago$82,914
Total Pay Trajectory

For Technical Support Specialist

$53,020 /yr
Technical Support Specialist
$67,833 /yr
Senior Technical Support Specialist
$60,344 /yr
Technical Support Specialist IV
See Full Career Path

Download as data table

What is the total pay trajectory for Technical Support Specialist?

Job TitleSalary
Technical Support Specialist$53,020 /yr
Senior Technical Support Specialist$67,833 /yr
Technical Support Specialist IV$60,344 /yr

What are total pay estimates for a Technical Support Analyst at different companies?

or
Sort:
Company
Jobs
Total Pay Range
Oracle
3.8
Technical Support AnalystSee 103 salaries from all locations

$95,173

 / yr
Bullhorn
4.1
Technical Support AnalystSee 65 salaries from all locations

$62,308

 / yr
Cerner
3.5
Technical Support AnalystSee 65 salaries from all locations

$58,843

 / yr
Esri
4
Technical Support AnalystSee 64 salaries from all locations

$71,997

 / yr
CompuCom
3.3
Technical Support AnalystSee 64 salaries from all locations

$29

 / hr
HCSS
3.7
Technical Support AnalystSee 63 salaries from all locations

$61,875

 / yr
Oracle
3.8
Technical Analyst (Support)See 53 salaries from all locations

$126,147

 / yr

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Let’s pay it forward! The Glassdoor community relies on people like you to share accurate salary info to promote fair compensation everywhere

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eClinicalWorks
4
Technical Support AnalystSee 48 salaries from all locations

$64,297

 / yr
Hyland
3.4
Technical Support AnalystSee 45 salaries from all locations

$31

 / hr
ADP
3.9
Technical Support AnalystSee 37 salaries from all locations

$58,935

 / yr
CDK Global
3
Technical Support AnalystSee 27 salaries from all locations

$29

 / hr
Accenture
3.9
Technical Support AnalystSee 25 salaries from all locations

$85,688

 / yr
Infor
4
Technical Support AnalystSee 22 salaries from all locations

$67,641

 / yr
UnitedHealth Group
3.7
Technical Support AnalystSee 21 salaries from all locations

$31

 / hr
BMC Software
4.1
Technical Support AnalystSee 19 salaries from all locations

$77,895

 / yr
IBM
3.9
Technical Support AnalystSee 19 salaries from all locations

$84,364

 / yr
STRATACACHE
3.3
Technical Support AnalystSee 17 salaries from all locations

$59,602

 / yr
Visa Inc.
4.1
Technical Support AnalystSee 17 salaries from all locations

$98,134

 / yr
Sage
4
Technical Support AnalystSee 16 salaries from all locations

$61,808

 / yr
Fidessa
3.3
Technical Support AnalystSee 15 salaries from all locations

$79,068

 / yr
Download as data table

Technical Support Analyst Salaries

Job TitleSalary
Oracle Technical Support Analyst salaries - 103 salaries reported$95,173/yr
Bullhorn Technical Support Analyst salaries - 65 salaries reported$62,308/yr
Cerner Technical Support Analyst salaries - 65 salaries reported$58,843/yr
Esri Technical Support Analyst salaries - 64 salaries reported$71,997/yr
CompuCom Technical Support Analyst salaries - 64 salaries reported$29/hr
HCSS Technical Support Analyst salaries - 63 salaries reported$61,875/yr
Oracle Technical Analyst (Support) salaries - 53 salaries reported$126,147/yr
eClinicalWorks Technical Support Analyst salaries - 48 salaries reported$64,297/yr
Hyland Technical Support Analyst salaries - 45 salaries reported$31/hr
ADP Technical Support Analyst salaries - 37 salaries reported$58,935/yr
CDK Global Technical Support Analyst salaries - 27 salaries reported$29/hr
Accenture Technical Support Analyst salaries - 25 salaries reported$85,688/yr
Infor Technical Support Analyst salaries - 22 salaries reported$67,641/yr
UnitedHealth Group Technical Support Analyst salaries - 21 salaries reported$31/hr
BMC Software Technical Support Analyst salaries - 19 salaries reported$77,895/yr
IBM Technical Support Analyst salaries - 19 salaries reported$84,364/yr
STRATACACHE Technical Support Analyst salaries - 17 salaries reported$59,602/yr
Visa Inc. Technical Support Analyst salaries - 17 salaries reported$98,134/yr
Sage Technical Support Analyst salaries - 16 salaries reported$61,808/yr
Fidessa Technical Support Analyst salaries - 15 salaries reported$79,068/yr
Viewing 1 - 20 of 1,400

Top Paying Industries

For a Technical Support Analyst in United States

The top 5 paying industries for a Technical Support Analyst in United States are Telecommunications with a median total pay of $82,322, Manufacturing with a median total pay of $74,362, Energy, Mining & Utilities with a median total pay of $68,602, Pharmaceutical & Biotechnology with a median total pay of $68,086, and Insurance with a median total pay of $66,535.

IndustryTotal PayTotal Pay Insight
  • TelecommunicationsTelecommunications$82,322

    22% Higher than other industries

  • ManufacturingManufacturing$74,362

    14% Higher than other industries

  • Energy, Mining & UtilitiesEnergy, Mining & Utilities$68,602

    7% Higher than other industries

  • Pharmaceutical & BiotechnologyPharmaceutical & Biotechnology$68,086

    6% Higher than other industries

  • InsuranceInsurance$66,535

    4% Higher than other industries

Telecommunications

Top paying companies in Telecommunications for Technical Support Analyst are AT&T and Verizon.

AT&TAT&T$88,300/yr
VerizonVerizon$76,345/yr

Glassdoor Economist Pay Overview

What is the pay outlook for Information Technology?

Overall demand for information technology workers will continue to grow as companies increasingly rely on data and technology. Individual job outlook varies by profession; demand for more specialized jobs, like cybersecurity analysts, is expected to grow significantly, while other jobs are vulnerable to outsourcing. IT jobs, which are particularly well-suited for remote work, usually require higher education or certifications and offer higher than average salaries.

Recent Salaries Shared

For technical support analyst

Salary Share
Anonymously share your pay to help the community

Job Title

Location

Total Pay

Base Pay | Additional Pay

Total Years of Experience

Years at Recent Employer

Submitted

Date or Time

Tech Support

United States of America

 | 15+ years

$45,000

/yr

Submitted Yesterday

15+ years
Yesterday
Technical Support

United States of America

 | 1-3 years

$50,000

/yr

Submitted Yesterday

1-3 years
Yesterday
Tech Support Representative

United States of America

 | 1-3 years

$41,600

/yr

Submitted Yesterday

1-3 years
Yesterday
Customer Technical Support

United States of America

 | 1-3 years

$37,000

/yr

Submitted Yesterday

1-3 years
Yesterday
Technical Support Specialist

United States of America

 | 15+ years

$55,000

/yr

Submitted Yesterday

15+ years
Yesterday
Technical Support

United States of America

 | 1-3 years

$52,000

/yr

Submitted Yesterday

1-3 years
Yesterday
Technical Support Specialist

United States of America

 | 10-14 years

$27

/hr

Submitted Yesterday

10-14 years
Yesterday
Technical Support Agent

United States of America

 | 1-3 years

$217

/hr

$17 | $200

Submitted Yesterday

1-3 years
Yesterday
Technical Support Analyst

United States of America

 | 7-9 years

$51,000

/yr

Submitted Yesterday

7-9 years
Yesterday

Technical Support Analyst pay FAQ

The average salary for a Technical Support Analyst is $62,140 per year in United States. Salaries estimates are based on 2967 salaries submitted anonymously to Glassdoor by a Technical Support Analyst employees in United States.

The highest salary for a Technical Support Analyst in United States is $77,102 per year.

The lowest salary for a Technical Support Analyst in United States is $50,255 per year.

If you are thinking of becoming a Technical Support Analyst or planning the next step in your career, find details about the role, the career path and salary trajectory of a Technical Support Analyst.

Salaries

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technical support analyst