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Amelia, a leading Enterprise AI software company, today announced that Staffmark Group, a leader in the staffing industry, has deployed Amelia to provide streamlined operational support for their internal team. Staffmark Group will utilize Amelia, the market-leading Digital Employee, to respond to inquiries from internal team members and answer the most commonly asked questions that the operations team receives daily. Staffmark Group has named its Digital Employee “Scout,” a non-binary choice that embodies Staffmark Group’s core values of professionalism, tenacity, belonging, community, and fun.
California Casualty, a leading auto and home insurance company, has hired Amelia as a 24/7 virtual insurance agent. Amelia will handle customer support requests, such as billing administration and early claims processing, and as a result, California Casualty's customer support specialists will have more time to focus on more challenging customer requests.
Chetan Dube, Amelia's CEO and Founder, recently wrote an article that highlighted how Artificial Intelligence can be deployed in order to fill job vacancies and provide better working conditions for employees.
Securus Technologies has hired Amelia to better serve incarcerated individuals with digital, real-time service support. Amelia, the leading Digital Employee, is currently providing virtual customer support with questions pertaining to tablets, media and communications.
Ditch the long call center hold times by hiring Amelia, the Most Human AI, as the initial touchpoint for customer service. Amelia won't keep your customers waiting. Instead, she'll answer their questions on the first call.
This International Women in Engineering Day, Natasha Kiroska, Technical Lead at Amelia, shared her insights on how we can ensure that women feel their ambition is matched by progress. "Environments where trust and respect are served gain the maximum of everyone's potential," Natasha said. "In those kinds of environments, women will be more confident and brave to pursue the next steps in the career and not be stuck on the same level."
NS Solutions, a leading IT services provider of Nippon Steel group, has hired Amelia to automate their IT operation services. Amelia will automate high-volume IT tasks across departments to help NS Solutions increase productivity and improve their customer service.
Amelia has been hired by Centric, a leading IT Services provider based in the Netherlands, as a digital civil servant. By integrating Amelia with local government municipalities, Dutch citizens will have 24/7, AI-powered support for public sector applications and processes.
Amelia's Founder and CEO, Chetan Dube, recently penned an article on how AI-enabled offices can help businesses to better manage employee burnout, and foster more creativity and collaboration, especially as COVID-19 restrictions begin lifting and companies plan for their return to the office.
OrangeShine has hired Amelia to unite and automate their IT Operation Services. Amelia will monitor and support OrangeShine's entire production server infrastructure, helping to increase their operational efficiency and improve their customer experience.