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FIRST MERCHANTS RANKED TOP BIG BANK TWO YEARS IN A ROW Wednesday, November 10, 2021 MUNCIE, IN. -- Newsweek has released the 2022 America's Best Bank rankings, and First Merchants Bank holds the top big bank spot for the second year in a row. This honor recognizes the bank’s work in Indiana. Newsweek also rated First Merchants as a leading bank in the U.S. for its service to clients during challenging times and ability to provide exceptional customer service built on long-lasting relationships. “We are honored to be recognized among the leading financial institutions nationally based on the high quality of our service and ability to effectively meet customer needs,” said First Merchants CEO Mark Hardwick. Read the rest of the story on our website:
First Merchants Weighs IN: Being a Good Advocate for Black-Owned Businesses What does it take to move the needle when it comes to advocating for Black-owned businesses and Black communities? Robin Scott, First Merchants Banking Center Manager for the new Northland Banking Center in Columbus, Ohio, and Scott McKee, Director of Corporate Social Responsibility with First Merchants, recently sat down with the Central Ohio African American Chamber of Commerce (COAACC) to discuss exactly that – as well as to promote the Northland Banking Center. According to Scott, being a good ally and advocate begins with listening. “One of the things we’ve been told we’re doing differently is listening,” Scott shared. “We’ve been hearing that over and over. We try to listen to what the community’s needs are, what obstacles they’re facing; and we work hard to not enter a neighborhood with a preconceived notion of what’s needed. We call it ‘Leading with our ears,’ and it’s something that’s been really well received.” Read the whole story on our website.
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