Check out your Company Bowl for anonymous work chats.
As we conclude Season 2 of Frontline Friday and look ahead to a new decade, new season, and new stars, we want to first thank every FPG team member who shared their stories with the world this past year. Here is a recap of the words you chose to describe FPG, are a true testament to our company culture.
Once again, FPG has been certified as a Great Place to Work in 2019! As the global authority on workplace culture, Great Place to Work® surveys millions of employees around the world every year, and uses those insights to define what it means to be a great workplace. The organization collected surveys from 82% of FPG team members in the Americas, resulting in a 94% positive employee experience. Thank you to all our team members who submitted their feedback—without you, we would not be a Great Place to Work!
In our 26th year of business, FPG now operates in 52 countries with 903 client partners. Taking on the world, one enhanced customer experience at a time!
Skift interviews FPG President & CMO Geoffrey Toffetti on maximizing the performance of your frontline team.
Thank you to all the FPGers who dedicated their Saturday to help raise money at the Orlando Charity Challenge for local charities. It’s people like you who make a difference! #CharityChallenge #bethechange
Presentation Style is one of FPG’s three non-negotiable P’s, accompanied by Product Knowledge and Positive Attitude. One key driver of strong presentation style is a confident delivery. Confidence not only drives your performance, but it also creates a positive experience for your customer.
FPG is proud to present the new look of our company website! With all new content, this site provides a more comprehensive view of what we do, how we do it, and most importantly, WHY we do it. You can also hear stories from our clients, read valuable FPG insights, and learn more about which FPG program is right for your business. Check it out: http://glassdoor.com/slink.htm?key=vMA6w
As of January 2019, FPG has earned an overall NPS (Net Promoter Score) of 60 after 300 FPG client partners were surveyed. We received a 75 NPS for the question “How likely are you to recommend FPG and the IN-Gauge program to a colleague?” which is considered World Class on the NPA scoring chart!! A big thank you to all FPG team members who enabled us to achieve this excellent score by helping our partners reach their true potential.
Today concludes the FPG regional conference tour around the globe! We now work in 43 countries, so the rare occasion to get a huge group of our team members under one roof is just MAGICAL! The passion and energy in this group is explosive! Looking forward to a great 2019! #CarpeOmnia #TheTimeisNow
2019 marks 10 years since the release of USA Today Best Seller “Frontline Profit Machine” by Ziad Khoury, FPG Founder and CEO. Here’s a look back at the formula that resulted in billions of incremental revenue dollars for readers and clients around the world. These three interdependent, complex elements are absolutely critical when building a frontline for peak performance potential.
