San Jose Earthquakes Score Big with Intermedia Cloud Communications Partnership
Intermedia to be the exclusive cloud communications provider and jersey sponsor of the Quakes
Sunnyvale, CA, January 22, 2020 – The San Jose Earthquakes today announced a unique multi-year partnership with Intermedia, which will feature the company’s branding across all team jerseys and include the exclusive use of Intermedia’s technology for all business communications within the Earthquakes organization. Headquartered in Sunnyvale, CA, Intermedia is a leading Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), business cloud email, and productivity applications provider that delivers easy-to-use and secure communications and collaboration solutions to over 125,000 businesses and the partners that serve them.
Intermedia Hits the J.D. Power Certification Grand Slam
Leading UCaaS and CCaaS provider recognized for Excellence in Assisted Technical Support for Fourth Year in a Row – a Record Among Cloud Providers
Sunnyvale, CA, November 12, 2019 – Intermedia, a leading communication and collaboration solutions provider to businesses and the partners that serve them, today announced it has achieved certification from the J.D. Power Certified Assisted Technical Support Program for the fourth consecutive year. The company was recognized for demonstrating a highly customer-focused culture that is committed to delivering the highest quality of service and support.
Intermedia was the first cloud provider to receive this certification in 2016 and has now received this prestigious certification four years in a row. To achieve this accomplishment, an organization must attain customer and partner satisfaction scores that rank among the top companies nationally that offer technical support.
Intermedia launches robust suite of cloud contact center solutions
Following its acquisition of Telax in August, Intermedia brings together the best of UCaaS and CCaaS with the introduction of Intermedia Contact Center – delivering businesses of all sizes with optimal customer interactions, and MSPs with yet another lucrative private label solution
Sunnyvale, CA, October 23, 2019 –Intermedia, a leading provider of unified communications as a service (UCaaS) solutions to channel partners and the businesses they serve, today announced the launch of Intermedia Contact Center. Building upon technology gained through the recent acquisition of contact center as a service (CCaaS) company Telax, Intermedia Contact Center is available in three packages to create more efficient and informed customer interactions for businesses of any size and complexity - from a small, single-channel contact center to the most advanced omni-channel enterprise environment.
Intermedia Acquires Omni-channel Cloud Contact Center Provider, Telax
By bringing together the best of UCaaS and CCaaS, Intermedia now offers businesses a more reliable, comprehensive, and fully-integrated customer engagement solution, while channel partners have a valuable new revenue opportunity to add to their sales portfolio.
Our expanded reseller model offers partners the opportunity to gain up to 5x more revenue.
See how owning the full customer relationship can bring even more value to your business. http://glassdoor.com/slink.htm?key=vMdnz
We're honored to be awarded the Frost & Sullivan 2018 North American Price/Performance Value Leadership Award!
Get the details on our recent win. http://glassdoor.com/slink.htm?key=vMPkL
Intermedia Unite™ drives even greater mobility and collaboration with new chat integration and enhanced mobile & desktop apps.
For two years, we've been hard at work developing our brand new UCaaS solution, Intermedia Unite™. This proprietary, partner-friendly offering for SMBs integrates a next-generation phone system with screen sharing, video collaboration, and backup and file sharing in one extremely secure, reliable, and robust product. It's time for freedom, not fences. It's time for Intermedia Unite! http://glassdoor.com/slink.htm?key=vQsxO
We’re proud to announce that Intermedia is the first among cloud application providers to be certified by J.D. Power not once, but two years in a row, for "support excellence".
The AnyMeeting acquisition enables Intermedia to accelerate to the next phase as we offer an even broader portfolio of UC applications. Our UCaaS offering will soon be our largest product line. Solution integration work is underway, with the first offering expected to be available by early next year.