Intermedia Company Updates | Glassdoor

Company Updates

  • San Jose Earthquakes Score Big with Intermedia Cloud Communications Partnership

    Intermedia to be the exclusive cloud communications provider and jersey sponsor of the Quakes

    Sunnyvale, CA, January 22, 2020 – The San Jose Earthquakes today announced a unique multi-year partnership with Intermedia, which will feature the company’s branding across all team jerseys and include the exclusive use of Intermedia’s technology for all business communications within the Earthquakes organization. Headquartered in Sunnyvale, CA, Intermedia is a leading Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), business cloud email, and productivity applications provider that delivers easy-to-use and secure communications and collaboration solutions to over 125,000 businesses and the partners that serve them.

    http://glassdoor.com/slink.htm?key=vM7Vl

    San Jose Earthquakes Score Big with Intermedia Cloud Communications Partnership

    2020-01-22 Sunnyvale, CA, January 22, 2020 - The San Jose Earthquakes today announced a unique multi-year partnership with Intermedia, which will feature the company's branding across all team jerseys and include the exclusive use of Intermedia's technology for all business communications within the Earthquakes organization.

  • Intermedia Hits the J.D. Power Certification Grand Slam
    Leading UCaaS and CCaaS provider recognized for Excellence in Assisted Technical Support for Fourth Year in a Row – a Record Among Cloud Providers
    2019-11-12

    Sunnyvale, CA, November 12, 2019 – Intermedia, a leading communication and collaboration solutions provider to businesses and the partners that serve them, today announced it has achieved certification from the J.D. Power Certified Assisted Technical Support Program for the fourth consecutive year. The company was recognized for demonstrating a highly customer-focused culture that is committed to delivering the highest quality of service and support.

    Intermedia was the first cloud provider to receive this certification in 2016 and has now received this prestigious certification four years in a row. To achieve this accomplishment, an organization must attain customer and partner satisfaction scores that rank among the top companies nationally that offer technical support.

    http://glassdoor.com/slink.htm?key=vM7aN

    Intermedia Hits the J.D. Power Certification Grand Slam

    2019-11-12 Sunnyvale, CA, November 12, 2019 - Intermedia, a leading communication and collaboration solutions provider to businesses and the partners that serve them, today announced it has achieved certification from the J.D. Power Certified Assisted Technical Support Program for the fourth consecutive year.

  • Intermedia launches robust suite of cloud contact center solutions
    2019-10-23

    Following its acquisition of Telax in August, Intermedia brings together the best of UCaaS and CCaaS with the introduction of Intermedia Contact Center – delivering businesses of all sizes with optimal customer interactions, and MSPs with yet another lucrative private label solution
    Sunnyvale, CA, October 23, 2019 –Intermedia, a leading provider of unified communications as a service (UCaaS) solutions to channel partners and the businesses they serve, today announced the launch of Intermedia Contact Center. Building upon technology gained through the recent acquisition of contact center as a service (CCaaS) company Telax, Intermedia Contact Center is available in three packages to create more efficient and informed customer interactions for businesses of any size and complexity - from a small, single-channel contact center to the most advanced omni-channel enterprise environment.

    http://glassdoor.com/slink.htm?key=vM7a7

    Intermedia launches robust suite of cloud contact center solutions

    2019-10-23 Following its acquisition of Telax in August, Intermedia brings together the best of UCaaS and CCaaS with the introduction of Intermedia Contact Center - delivering businesses of all sizes with optimal customer interactions, and MSPs with yet another lucrative private label solution Sunnyvale, CA, October 23, 2019 - Intermedia, a leading provider of unified communications as a service (UCaaS) solutions to channel partners and the businesses they serve, today announced the launch of Intermedia Contact Center.

  • Intermedia Acquires Omni-channel Cloud Contact Center Provider, Telax

    By bringing together the best of UCaaS and CCaaS, Intermedia now offers businesses a more reliable, comprehensive, and fully-integrated customer engagement solution, while channel partners have a valuable new revenue opportunity to add to their sales portfolio.

    http://glassdoor.com/slink.htm?key=vMlq6

    Intermedia Acquires Omni-channel Cloud Contact Center Provider, Telax | Intermedia

    2019-08-12 Sunnyvale, Calif., August 12, 2019 - Intermedia, a leading unified communications as a service (UCaaS) software provider for managed service providers (MSPs) and the small and medium-sized businesses (SMBs) they serve, today announced the acquisition of Telax, a Toronto-based cloud contact center as a service (CCaaS) software provider.

  • Our expanded reseller model offers partners the opportunity to gain up to 5x more revenue.

    See how owning the full customer relationship can bring even more value to your business. http://glassdoor.com/slink.htm?key=vMdnz

    Intermedia's expanded Reseller program helps Partners make up to 5x more revenue than Agent programs

    Since our channel partners are the primary conduit to many small and medium-sized businesses (SMBs), Intermedia is committed to providing you with the programs, products, and support you need to build lasting, profitable customer relationships.

  • We're honored to be awarded the Frost & Sullivan 2018 North American Price/Performance Value Leadership Award!

    Get the details on our recent win. http://glassdoor.com/slink.htm?key=vMPkL

    Intermedia Wins the Frost & Sullivan 2018 North American Price/Performance Value Leadership Award

    We're very pleased to be recognized by Frost & Sullivan with the 2018 North American Cloud Communications and Collaboration Price/Performance Value Leadership Award for the exceptional value and performance offered by Intermedia Unite™, our all-in-one business phone system and collaboration platform.

  • Intermedia Unite™ drives even greater mobility and collaboration with new chat integration and enhanced mobile & desktop apps.

    Intermedia Unite™ drives greater mobility and collaboration with new chat integration and enhanced mobile & desktop apps

    The Intermedia Unite™ Desktop and Mobile Applications bring collaboration tools together, making teamwork easier than ever! Now, Unite users can place and receive calls, see who is available, chat with colleagues, share screens, start video calls and share files all from one application-in the office or on-the-go.

  • For two years, we've been hard at work developing our brand new UCaaS solution, Intermedia Unite™. This proprietary, partner-friendly offering for SMBs integrates a next-generation phone system with screen sharing, video collaboration, and backup and file sharing in one extremely secure, reliable, and robust product. It's time for freedom, not fences. It's time for Intermedia Unite! http://glassdoor.com/slink.htm?key=vQsxO

    Intermedia Unite Empowers SMBs to Embrace Unified Communications

    We are thrilled to announce the availability of Intermedia Unite™, an easy-to-use Unified Communications as a Service (UCaaS) platform designed to fuel more productive and collaborative work environments for SMBs and the partners that serve them. With Intermedia Unite, users get a next-generation phone system, plus integrated screen sharing, video collaboration, and backup and file sharing.

  • We’re proud to announce that Intermedia is the first among cloud application providers to be certified by J.D. Power not once, but two years in a row, for "support excellence".

    J.D. Power recognizes Intermedia for support excellence two years running

    I'm thrilled to announce that Intermedia has again been recognized under the J.D. Power Certified Assisted Technical Support Program. This is the second year in a row that we've achieved this certification for the "exceptional level of support" we deliver to our more than 110,000 business customers and 6,500 active partners.

  • The AnyMeeting acquisition enables Intermedia to accelerate to the next phase as we offer an even broader portfolio of UC applications. Our UCaaS offering will soon be our largest product line. Solution integration work is underway, with the first offering expected to be available by early next year.

    Intermedia Enhances Rapidly Growing UCaaS Offering with Asset Acquisition of Web Conferencing Pioneer, AnyMeeting

    In February of this year, Intermedia partnered with private equity sponsor, Madison Dearborn Partners (MDP), with a shared vision of scaling our business further through both organic growth and acquisitions. To that end, we are pleased to share that Intermedia has acquired substantially all the assets of AnyMeeting, a company that offers full-featured and easy-to-use web conferencing, video conferencing, and webinar services to more than one million registered users.

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