Intermedia Reviews

Pros

When you sell work from anywhere products, it's built into the culture. On boarding can be tricky but the people are all very supportive.

Cons

Legacy processes are slow to progress.

Pros

Intermedia offers wonderful learning and development opportunities to all employees. This is a company that truly invests in their employees and wants to see them grow. I have been at Intermedia for over 6 years and have experience a tremendous amount of professional development. I cannot wait to see what is next!

Cons

I can't think of anything. Intermedia offers a hybrid work environment for employees who are close to an office an remote opportunities for those employees who live far from an office.

Pros

The ability to set your path for success. Given the products and tools needed to win in this growing communications market. Never on my own, but allowed to set my own course with a team that is always willing to help.

Cons

Fiercely competitive market. So be prepared to work, with rewards that are fair and attractive.

Pros

The cloud communications industry is a great space to work in and Intermedia has a unique offering with its business model and value prop so there is tremendous opportunity to make a difference. Depending on who you report to and the team you work with, you may find yourself with very supportive people who are willing to lend a helping hand when you feel overloaded or an ear to bounce back ideas with. There are a lot of good, genuine people that work here and that's one of the best things about Intermedia. Also love that the company walks the walk when it comes to flexibility because they truly empower not only their customers, but also their employees to work from wherever, whenever.

Cons

No cons for me at the moment.

Pros

Good work\life balance. Reliable management.

Cons

Pay is in 50 market percentiles

Pros

Friendly environment and up lifting team

Cons

Inefficient processes that leads to a lot of busy work with no improvement or meaning

Pros

Big on internal hiring, promotion and training, reasonably good pay and benefits, management seemed fairly accessible for the size of company. A lot of great people working here, friendly work place culture with a lot of nice little perks like cheap lunch delivery, great snacks and drinks, free donuts and sandwiches fridays, free catered org lunch once a month.

Cons

Customer success at Intermedia was not what I expected it to be so I hated the job, was basically top tier customer support. There was a lot of pressure to do sales-y stuff as part of my job including outgoing cold and warm calls. But no appetite or desire to include customer success into overall CX design to improve customer retention, rather a focus on deals and resolving problems as customers were on their way out the door. But, I also met a lot of people who had worked there for years and loved it, I would've stayed if I could've found another team to transfer to doing something that was a better fit for me personally.

Pros

Pay, benefits and paid time off

Cons

These high ratings are fraud. The c-level executives cant make decisions which affect the performance of the company and keep the employees in the dark. Bad culture, overworked, and lack of communication between depts. HR also solicits these 5 star reviews so dont believe them.

Pros

Intermedia is a hidden gem where leaders truly care, support individual growth and where you can make a difference! Intermedia's AI Cloud Communications business is in the forefront as we continue to expand our global footprint. Employees stay at Intermedia because they are happy!

Cons

If you like a high paced environment where you can learn, a fantastic team environment and caring leaders, then come join the Intermedia family!

Pros

Understanding and accommodating. Majority of people are nice. They listen to feedback. Great culture overall.

Cons

- Sometimes people like to not take responsibility for anything nor ownership. - You are left on read for long periods of time, even to the point you don't get an answer from co-workers (who are supposed to be your resource for help) and even Managers (or Team Captains as they call them) - No free time is allowed. While not said directly this way, it is said differently by stating that in order to have "good productivity" you need to be busy all of the time. Understandable, though it could may be worded better. - If you fail a training, no feedback is given and instead you are made to repeat the training over and over until you get it right.