Intermedia Reviews

Pros

Awesome culture Highly collaborative and inclusive environment No bureaucracy One of the leading vendors in the UC market with a great product and mission Plenty of opportunities for growth and development Great leadership team

Cons

Intermedia is constantly evolving and improving. I can't really pinpoint any fundamental downsides. It's a tremendous place to work

Pros

A company mostly staffed with caring individuals. Highly recommended to everyone looking for a steady job and career.

Cons

Call center environment. Your experience varies based on the direct manager.

Advice to Management

The company collects a lot of feedback from customers and employees, but not much seems to be done with the information.

Pros

I get paid what I'm worth, regular raises and bonuses, scheduling is flexible, they pay for certifications and provide a lot of education on the job.

Cons

Hardly a con but you have to work if you want the benefits. Study hard, work hard, reap benefits.

Advice to Management

Fewer emails, more face time. I would like to be able to better prioritize the volume of email I get into what's important to what I'm doing in the company.

Pros

Just showing up at the office is enough to get paid, you can do side projects at the workplace to get some extra money

Cons

Low compensation, broken immigration processes, low hiring bar, reactive management. Intermedia is a sales/support service company, not a tech/engineering company. Keep it in mind if you're thinking to work there as an engineer.

Pros

- Strong Leadership - Awesome co-workers - Clear vision for future - Easy to reach Senior Leadership - Work is visible and appreciated in cross team collaboration - Great work life balance - Flexible WFH policy. Overall a great company to work.

Cons

- Base Salary is below Average Market Rate - No Stock options for employees below Director Level. - Not a good 401K Match

Advice to Management

Keep up with the good decisions you are already making but think about Employee Retention. I have seen many hard working and intelligent co-workers leaving the company due to poor mid level management.

Pros

Intermedia has managed to capture the best parts of "start up culture," without the common downsides. Lots of free drinks, free and discounted meals regularly, a kitchen full of coffee, soda, sparkling water, and snacks... without the weird bro-iness you often find in tech startups. I love my team, and my manager is extremely supportive. I honestly feel like he goes to bat for us, and makes sure we're doing... what we can to earn as much as possible. The compensation structure is pretty fair, our goals are achievable and reasonable. Upper management is extremely accessible, and will often jump in to address issues or assist on feature requests.

Cons

PTO is pretty limited, which is frustrating, and seems old fashioned when compared to the rest of the industry. Our commission is capped at 300% as well.

Pros

Great office environment, great management, positive office vibe, free lunchroom snacks

Cons

Not really much, overall great place.

Pros

The company culture and the people are among my favorite things at Intermedia, and one of the main reasons I have been with the company for as long as I have. People believe in and live by the motto, "Provide The Worry-free Experience", and that goes for both customers and employees.

Cons

The commute - highway 237 is one of the worst in the bay area. With that being said , the office location is close to many forms of public transportation (caltrain/VTA)