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Working under tight deadlines to help clients during COVID-19 can be very stressful, and overwhelming at times. While Julia Dasilveira has been working hard to meet her client needs, she has also been working hard to help keep morale up among her colleagues. As a family support specialist based out of Montreal, Julia's role involves supporting clients with child care or elder care needs. Her work days involve collecting information for packages, connecting with clients and handling their requests, along with updating existing resources.
Morneau Shepell launches Living Well podcast exploring wellbeing and mental health Hosted by Mark Henick, Living Well offers listeners free in-depth discussions between experts on topics that matter to them
If there is one thing Megan Casey is passionate about, it's mental health awareness, a topic she feels is very relevant during COVID-19. The customer success manager from Sydney, Australia with a background in psychology says she has noticed a growing sense of awareness of mental health as an issue that has "the potential to impact every single person regardless of where you are on the well-being continuum," especially with all the global challenges this year.
Patrice Valade is the vice president in charge of the Hartford, Connecticut office, where he oversees roughly 100 staff members. Patrice’s main responsibility is to lead service delivery of Defined Benefit administrative services to approximately 200 clients of Prudential Financial, and he works to ensure the needs of Prudential and their clients get met and that his staff have what they need to succeed. His COVID-19 leadership has earned him tons of applause from his employees.
Dora Newcombe has seen a lot in her 25 years with Morneau Shepell. However, she says one thing that has stayed consistent is the company’s ability to respond quickly to customer needs during a crisis. As a director of customer success in LifeWorks, Dora’s focus has been helping customers with COVID-19 needs. She and her teams have faced customers who needed information and resources on the disease itself along with customers who needed to adjust quickly to working from home.
Allison Bishop’s research work has been a huge help for Morneau Shepell clients during this pandemic. Learn why in today’s Our People, Our Stories.
Caitlin Campbell has been praised by many people for her exceptional work as a disability case manager during COVID-19. Learn why in today’s Our People, Our Stories Profile.
Jeanessa Hawkins found herself in a new world during COVID-19 – training new hires. Read more in our first Our People, Our Stories.
Together we stand
Morneau Shepell opens crisis line for those affected by flooding in Fort McMurray - May 6, 2020
