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Another timely and relevant article by CEO Chris McGugan in Chief Executive magazine. Chris takes on employee monitoring tools and how leaders who employ these tactics are missing the forest for the trees. God read!
CEO Chris McGugan with an article on why business leaders must put an emphasis on skills, not pedigree, when hiring.
To be recession-proof means that a business continues to thrive even while other industries are cutting costs or reducing headcount. CEO Chris McGugan shares tried-and-true recession-proof strategies more likely to generate steady revenue and enable businesses to navigate an economic slump successfully.
CEO Chris McGugan with a timely article on contact center modernization in Destination CRM.
CEO Chris McGugan joins Telecom Reseller podcast host, Doug Green, for a discussion about Chris's journey to Televerde, his vision for the company, and the nuts and bolts of Televerde's business.
CEO Chris McGugan is back with another article for Chief Executive magazine in which he talks about leadership, specifically the traits needed to get the best out of people. After all, good employees deserve enthusiastic, positive, and passionate coaches as their leaders -- leaders who will go to bat for them and who don't air their grievances publicly.
In an op-ed for Arizona Capitol Times, Televerde Chief Social Impact Officer Michelle Cirocco recounts her journey to restore her voting rights. She makes a clear case for why every state must automatically restore the voting rights for people with a felony conviction upon completion of their prison sentence. It’s a thoughtful and courageous piece, which is really how Michelle lives her life every day.
The gut reaction to an economic slowdown is belt-tightening. While cutting costs can help, they can also hurt because they can negatively impact the customer experience. In a contributed article for Chief Executive Group, Televerde CEO Chris McGugan shares recession strategies that can help companies come out ahead.
Inspired by Televerde's social mission, Chris McGugan brings a wealth of leadership and hands-on experience to lead Phoenix-based Televerde.
Televerde Head of Marketing & Communications Kellie Walenciak with advice on how to provide a second-to-none experience that will keep your customers happy and your revenue goals on track.
