Check out your Company Bowl for anonymous work chats.
Televerde CEO Chris McGugan with another article in the esteemed Contact Center Pipeline. This time, Chris explores contact centers and how the most successful are those that make it easy for humans to solve human problems.
Like many people, CEO Chris McGugan had an implicit bias about prison and the incarcerated community based on what he'd seen in the media. Since joiningTeleverde, Chris has learned and experienced things and met people who have completely shifted his perspective on who the incarcerated community is and what people are capable of when support and resources are put in front of them. Check out his article about his journey in the Phoenix Business Journal.
In celebration of Women's History Month, our head of Demand Generation Danna Tongate contributes a strong piece about the importance of #allyship, one of the many lessons she took away from her incarceration.
Televerde's Chief Impact Officer Michelle Cirocco with an excellently written OpEd in AZ Capitol Times. Michelle takes on capital punishment in Arizona and makes the case for why it must be abolished.
Demand Gen Report recently published an excellently written piece by Televerde head of Demand Generation Danna Tongate. In it, Danna shares ABM insights and how companies can create a unified business motion that fully integrates the sales and marketing functions.
Our head of Marketing, Kellie Walenciak, had a great conversation with Bryan Kramer, host of the Leadtail podcast. They spoke about messaging internally and externally, why the Televerde second-chance business model works, and how Televerde is furthering its mission to help stigmatized groups. Catch the episode on the Leadtail TV YouTube channel.
Our CEO Chris McGugan's values are consistent in his professional and personal life. Chris has built his life around providing people with the experiences and opportunities that were given to him. For this reason, the Boy Scouts of America (BSA) will award Chris its highest honor -- the Silver Beaver Award -- in recognition of his strong character and distinguished service within the Silicon Valley Monterey Bay Council, BSA.
Our head of Marketing & Communications Kellie Walenciak contributes a must-read article to the esteemed Destination CRM on the topic of content amplification. It's a good one!
Removing a big hurdle, but putting a bunch of little ones in its place doesn’t support the justice-impacted community the way it needs to be supported. Read Televerde's take on the recent Congressional passage of a provision allowing some applicants with criminal records to get jobs in the banking industry.
Kellie Walenciak, head of Global Marketing and Communications, with an article on why companies need a strong customer engagement strategy to be able to meet customers where they are at and meaningfully connect with them.
