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Our head of money policy, Paddy Greene, spoke to MP's today about the Financial Services & Markets Bill, which will increase consumers’ access to cash and support victims of bank transfer scams. A culmination of two successful campaigns Which? has led. Whilst we welcome these important reforms, it is essential that the new laws will explicitly protect “free” access to cash services for consumers. #APPScams #ProtectCash
Our latest research finds millions of people skipping meals or struggling to put healthy meals on the table. We’re calling on supermarkets to do more to help their customers with clearer pricing, more promotions for customers on low incomes and greater availability of affordable ranges, particularly where people need them most. For more on our research, see link in comments.
Last week, we hosted another event in our ‘Let’s Talk’ series – this time about neurodiversity (a term used to describe people whose brains process information differently). Hosted by Jenny Mclaughlin, our neurodiversity network chair at Which?, we were joined by panellists Dr Chris Arnold, Ruth-Ellen Danquah and Samantha Hiew, PhD. In this event, we explored some of the challenges faced by neurodivergent people in a world designed with the neurotypical in mind, as well as the benefits of neurodiverse thinking in the workplace and the world at large. Thank you to all the panellists who joined our Let’s Talk event. #DiversityAndInclusion #InclusiveWorkplace #Neurodiversity
This month, we’re celebrating Black History Month - an opportunity to recognise and celebrate the often untold history, contributions and culture of black people to the UK and around the world. We spoke to colleagues and members of our ‘Mosaic Network’, which supports ethnic minorities at Which?, to find out more about what Black History Month means to them. Melanie A. | Hothan Esmael #BlackHistoryMonth #BlackHistoryMonth2022
Online fraud costs UK consumers around £2bn a year. It destroys lives, devastates victims. The government has promised the Online Safety Bill will help shield consumers from fraud - there is no time for delay. Today we join with charities, other consumer organisations and financial service partners in an open letter asking the Prime Minister, Liz Truss, to keep consumers safe online. With Association of British Insurers, Carnegie UK, City of London Corporation, City of London Police, Money and Mental Health, MoneySavingExpert.com, PIMFA - Personal Investment Management & Financial Advice Association, TheCityUK, UK Finance #OnlineSafetyBill #Scams #OnlineScams
📣 Introducing My Money Health Check. Money Health Check is our new tool that can help consumers cut their living costs with tailored access to our expert guides and advice. By answering just seven short and simple questions about personal spending habits, we can show consumers where they can make smart savings. Let us know what you think of our new tool. 👉 https://lnkd.in/eQ_EECwA #MoneySavingTips #MoneySaving #MoneyManagement
We’re supporting the Money Saving Boiler Challenge, which aims to help 1m UK households turn down the flow temperature on their combi boilers, saving cash this winter. New research from Nesta, the UK’s Innovation agency, shows that by adjusting the boiler flow temperature to 60 degrees or below, the average household will save around £112 off their bill and 172g in carbon emissions. #BoilerChallenge #CostOfLiving
Say hello to Harry Killick, who has joined us as an account manager. Harry brings a wealth of experience, having worked within the membership team at The Whitehall & Industry Group for the past 4 years, predominantly focusing on business development and relationship management. Harry manages our accounts with the Endorsement Scheme Team, particularly within our technology category, working with businesses whose products have excelled in our expert testing and represent the best in their category. Six in ten consumers say the Which? 61% endorsement logo is likely to influence the product they buy or the service they choose. (YouGov online survey of 2,086 UK adults, nationally representative, Dec 2021).
Well done to our Which? Trusted Traders team in Cardiff, who dusted off their running shoes and took part in the Cardiff Half Marathon yesterday, smashing their target and raising over £2,700 for Dreams Come True Charity!
Huge congratulations to Which? Member Services, which took home the Silver award for Welsh Contact Centre of the Year at the Welsh Contact Centre Awards. We're also very proud of Brad Walker, who won Trainer of the Year! Fran Hudd, head of Member Services, said: `We are delighted to be recognised as one of the best contact centres in Wales for the second consecutive year by the Welsh Contact Centre Forum. Our customers and our people are at the heart of everything we do in Which? Member Services, and I couldn't be prouder of our fantastic team who make it happen every day. Huge congratulations to Brad – an incredibly well-deserved achievement.' Pictured: Brad Walker plus seated: Aaron Al-Jeryan, Zoe Thomas, Gavin Mercer, Gareth Watkins, Abigail King, Jodie Ellingham, Jake Richards, Brad Walker and Jennifer Rudge. #WCCFAwards #Wales #ContactCentres
