Operations administrators perform a broad range of basic administrative and business support tasks. Much of their work involves coordinating the services and duties of various other personnel within or outside of the organization. They align schedules for meetings, deliveries and events; process invoices and approve payments; submit work orders and tech support tickets; and verify and process expense reimbursements. They also oversee inventory and order supplies, and frequently handle routine bookkeeping and data processing tasks.
Operations administrators typically have at least a high school diploma, although additional education or training is preferred. They commonly have a background in customer service or other administrative roles. They must be highly organized, detail oriented, and able to manage multiple projects at the same time. They must be proficient in the use of common office software programs such as Excel.