What are perks and other benefits like at CITYMD?

Work from home, benefits, some weekends off Bonus

Micromanaging No growth Repetitive Micromanagement

They are diverse You get three days off

CityMD is patient driven and won’t protect you from patients since they are money hungry There pay is under 20 dollars an hour and they took away most of the benefits that made them stand out as a employer

Good experience to get into a medical field, especially for medical scribes, good benefits.

Employees are just numbers. Cutthroat management practice managers are expected to cover all positions when short staffed after being promised role was more administrative. Scribes are not fairly compensated for their work. No real direction from upper management. HR is not there for the employees, only company image.

The benefits website they use is nice, but you can get that at literally any job. Paid lunch break

Toxic supervisors. They hardly pay them enough, and some sites don’t have designated “managers”, but rather they have “shift leads” who only make a dollar more because of their “managerial” status. Some of them are ok. Others have so much attitude and the one I had the misfortune of working with was passive aggressive to the max. Coworkers are also a headache to deal with. You’re spending 12 hours with them in the same area and sometimes they just act so rude to you. The pay is also horrendously low for a workload that’s so high and not to mention high pressure.

Full-time employees get great benefits. Especially when you see a Summit provider or go to CityMD as a patient, I've never had to pay anything ever, and it's only $60/mo for an individual plan. Paid-time off accumulates every year and some of it transfers over. Lots of overtime during flu and cold season, and you can negotiate how long or short you want those overtime shifts to be. Pay is pretty on par with other positions like this, if not better.

You're essentially a medical assistant without the title or pay. You have to take every single job now on the clinical operations side, including intake, vitals, POC tests, documenting whatever the provider says, phlebotomy (they didn't even train me, I learned by observation), discharging, and some CPT coding, in addition to processing labs and drug screening. Management has been a hit or miss, they've gone through restructuring and now it's common for one manager to be controlling 2-3 different sites.

Medical exposure and some good benefits.

They can float you around.

Flexible in terms of location, easy to get hired

CityMD was acquired by a private equity firm and then sold to Walgreens, which led to a lot of cost cutting in the clinic. Decreased staffing, increased patient volumes, worse benefits for staff. There is no maximum in terms of number of patients seen; it was not uncommon for me to see 60-70 patients in a 12-hour shift. There is also no cutoff time for new walk-ins, and we regularly would have to stay 30 minutes or an hour late to see late arrivals. The scribes are not well trained and often made mistakes in documentation and sending prescriptions. Given the high volume of patients it is difficult to actually provide thorough care. I did not feel safe practicing medicine at CityMD and ended up leaving after 6 months. They also pay lower than the average wage for similar positions in the NYC metro area.

Great experience, you learn quite a bit.

No benefits other than decent PTO.

Schedule flexibility, opportunity for overtime

Benefits, required weekends and holidays

Staff, benefits, experience, scheduling and

The patients and constant new management